Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light and convenient to bring everywhere, definitely a worthwhile investment. Love the noise cancellation and the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, Awesome choice! We are glad to hear that you are enjoying the noise canceling of your new WH1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Awesome!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so perfect! To use on airplane, noisy areas, home, you name it! We love this so much, getting a second one soon!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MacarenaC, That's great! We're very happy to hear that you're satisfied with your purchase. We're looking forward to your next purchase! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Perfect for traveling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a headphone i like the way it designed and music controller system is also awesome..must try once in your life.
I would recommend this to a friendBest in this price range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Better sound than Bose, battery on par or better than others. Number one in this price point for noise canceling Call quality is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jakesplace, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Good sound for me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound for me when I use movie and music envy time
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, PhongL!
We are so pleased to hear that you are happy with the sound quality of your WH-1000XM5 headphones for both movies and music. We designed this model to deliver exceptional audio, providing a rich and immersive experience for all types of content. It's rewarding to know that they are meeting your expectations every time you use them.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Great Noise Cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and noise cancellation! Def recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari!
Thank you so much for sharing your feedback with us! We are truly wonderful to know how much you're enjoying the sound quality and noise cancellation feature on your WH-1000XM5 headphones.
Thank you for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
Worthy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation was great! A very comfortable fit when compared to Sony - WH1000XM4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SravyaV, this is great! We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
A little disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if the pair I purchased are faulty but the Noise Cancellation isn’t good enough. I tried them in the store before I purchased them (during a very noisy Black Friday) and they were perfect, I couldn’t hear anything but the music. But the pair I have don’t cancel background noises that well. I might have to return them for a different pair. Overall great sound quality and very comfortable, but if I’m buying “Noise Canceling” headphones for $300 I’d want them to work as advertised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlyssaW, WeRe sorry to hear about your experience. This is definitely not the news we'd like to hear from you. Allow us to help and turn your experience around.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. If the effect of noise canceling is not sufficient, please try the following:
Make sure the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Additional step is available on the Help Guide:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534745.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall really good quality of sound and comfort.. I really enjoy the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luanari20,
That's awesome! it's nice to know that you are enjoying the amazing sound quality and comfortability of our XM5 headphone. Thank you for choosing Sony! - Marco
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones. The calls are clear and they block out background noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaD!
It brings us great joy to hear that you love your WH-1000XM5 headphones! We truly appreciate your feedback. These headphones are equipped with advanced noise-canceling technology and exceptional sound quality, ensuring you can enjoy your music and calls without any distractions.
Thank you for choosing Sony!
Best regards,
Estefany
Hands down one of my favorite headphones.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these things I've had these for quite a while and they still look and work like brand new. My fiance absolutely hates them because of the noise canceling when I have them on and she has to get up and tap me on the shoulders to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We're pleased to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Great headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass and fine detailing. Noise cancelation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, VazraviratP! You definitely made the right choice with these headphones. We're thrilled to hear that you appreciate the exceptional features and exquisite sound quality of the WH-1000XM5 headphones! Thank you so much for choosing Sony! -Jess
Excellent headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my headphones. I used them when I was a dog bather to drown out the dryers and enjoy my music while I worked. They always did an excellent job. I never had any issue with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobynP,
That is such a unique and great use case! We are delighted to hear that you absolutely love your WH-1000XM5 headphones and that they did an excellent job helping you drown out the noise of the dryers while you worked as a dog bather!
Thanks for choosing Sony.
Best regards,
Eliab
I like them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They last long, sound great, great for studying! They charge fast. Overall very happy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelaG,
Great! We are very happy that you are pleased with sound quality, battery life and the quick charge feature of our Sony WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! - Marco
Absolutely worth
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iv used this to sleepehen i needed to get around noisy neighbors. Also the battery life is top notch and the sound wont disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adexavus, Awesome! We are glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sony Headphones - Wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. The only struggle is trying to get them synced for the first time with having to download the app and everything which you have to do everytime you want to use them with a new device but after that connection is easy and ready to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product!!! SONY never disappoint me. Highly recommended for music lovers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Crist20,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM5 headphones continue to impress you and serve as a top choice for music lovers. Your trust in Sony and your recommendation inspire us to keep delivering exceptional audio experiences that resonate deeply with our community.
Best regards,
-Fred
Great but could use some work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality audio, however the low end does lack. Other than than great headphones. On the other hand battery life is amazing. I can last weeks without charging these and i use them at the gym every day.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan, We're glad that you like the audio quality and battery life. Sony values the opinions of customers and is always striving to provide the best experience possible.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Comfortable and great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great even on an airplane. They were comfortable and the noise cancelling worked well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Best Set Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these for the noise cancelling and quality alone. But i never knew how comfortable a pair of headphones could be. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jcmr, Great! We're delighted to hear that you like the noise canceling and quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin