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Your price for this item is $264.95
The comparable value price is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6097 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,097 reviews
  • Rated 5 out of 5 stars

    Sony WH-1000XM5 Headphones Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung OLED S95B 4K Smart Television in 2022 as soon as it was release. I tried using earbuds watching my favorite television series and movies but they hurt my ears. I had been waiting for the Sony M5's to go on sale Black Friday 2023 and they did. I purchased the Sony - WH1000XM5 noise canceling headphones and the sound quality is fantastic, better than the M4's. I prefer the M5's case oppose to the M4's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, DCResident! You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with our newest industry-leading noise canceling headphones, WH-1000XM5. We're also glad to hear you appreciate everything about these headphones, especially the exceptional comfort, superb sound quality, excellent noise cancellation, and overall battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Big Head - Sony vs Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airpods max vs sony XM5 I brought both and I returned the airpods after I used these. Most of my devices are apple and this works super smooth between them, its easy to connect and everything. The transparent mode is unmatched for the maxs, but I think everything else is better on the 5s. I have a bigger head and to me these fit much better than the maxs, I would suggest this for bigger head people the maxs had a lot of force and did not feel good for long periods.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LickyLion, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    The Best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best of the best in sound quality, confort fitting, I just can't stop wearing them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pedro, Amazing! We're glad that you like the comfort fitting and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the sound quality of these headphones, and has the right amount of bass. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and battery life. A little heavy but well built. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KyleR!
      Thank you for your feedback! We are delighted to hear that you're enjoying the sound quality and battery life of your WH-1000XM5 headphones.

      These headphones offer up to 30 hours of battery life with noise cancellation activated and a quick 3-minute charge provides up to 3 hours of playback.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of Headphones. You will not be disappointed. Comfortable and noise canceling is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlbertC, Perfect! We're really happy to hear you're very satisfied with the industry-leading noise canceling function and excellent sound quality of your WH-1000XM5. Good to know as well that you like the exceptional comfort of these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for sharing your amazing experience with the headphones and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Comfortable headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable headphones that are easy to use with the app. They are soundproof pretty well! Recommend for anyone looking to buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynda,
      Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM5 headphones and finding them comfortable and user-friendly. We truly appreciate your recommendation!
      With our WH-1000XM5 you can enjoy High-Resolution Audio playback, ensuring high-quality sound.

      Thanks for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is awesome! A few differences than previous but fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RobertM,

      Thank you for choosing Sony!

      We’re honored to hear that you find the sound quality of the WH-1000XM5 headphones impressive. We appreciate your understanding of the differences from previous models and are glad they continue to meet your audio preferences. Your insights help us as we strive to refine each product.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    good confortable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and especially confortable to wear, i used to wear beats headphone that hurts my era after a while

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leoyw, we're immensely pleased to hear you're enjoying the astonishing sound quality, and comfortable design of the Sony - WH1000XM5. We truly appreciate you being part of the Sony family and hope you're loving every minute with your new headphones! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Would purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones! Listening to music is a whole new experience now. Noise canceling feature is top notch. Holds it charge very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great choice Oscar! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting headphones for a while, and I am so happy with these! Sound quality is fantastic and they are very comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cad72, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these every day. Super comfortable, fantastic noise cancelling, quality sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarinaG,

      We could not be more pleased to hear that you are enjoying your headphones every single day! It is wonderful to know that you are experiencing the full potential of our Integrated Processor V1, which delivers unmatched noise cancelling, alongside the specially designed 30mm driver unit that provides exceptionally clear and natural sound quality.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is vary nice i can ware it for hours without them geting uncomfortable, and the Noise Canceling is great. Love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YadiraT,

      Thank you for the 5-star rating and we're glad to hear that you like the noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Work great for hard of hearing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancellation. I am someone that uses hearing aids so was trying to find something able to accommodate without having to just crank up the volume. These headphones achieve that by adding a lot of customization within the app. I’m also able to use them for work calls and switch between my laptop and personal device seamlessly through the dual Bluetooth connection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexH, Thanks for sharing your awesome experience with your new Sony WH1000XM5 wireless noise canceling headphones. We are glad that they work great for your needs. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Headphones worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, comfortable, and the sound is very clear!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stefanie,

      We are thrilled to hear you're enjoying the lightweight feel and crystal-clear sound of your new WH-1000XM5 headphones! It’s great to know they’re providing the all-day comfort we designed them for.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a couple of months. They have been geat in terms of noise canceling and long battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Erin Sony_US

  • Rated 5 out of 5 stars

    Student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really solid headphones, a little pricey but the over quality in terms of sound, battery life, feel of the headphones, etc. is really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AB321, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great sounds and quality. Travel case is super convenient

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AN86,
      Great! It's nice to hear that you appreciate the light weight design, audio quality as well as the carrying case of out WH1000XM5. Enjoy listening to your favorite beat and vibe. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great headphones just cheap headbands

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The only thing is that the headband part broke just over a year of use. I don't think I was harsh or anything. Very unfortunate for such expensive headphones. But overall would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brii,

      It brings us great joy to hear that you consider the Sony WH-1000XM5 great headphones and that you would still recommend them!

      We appreciate your honest feedback regarding the issue you experienced with the headband breaking. We understand that this is very unfortunate for such a premium product.

      Please know that we take all quality concerns seriously. We will be sharing this specific feedback with our Product Team for review as we continuously work to improve the durability and quality of our products.

      Thank you again for your review and for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    sony xm5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality and battery life i would most definitely recommend this product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FranciscoR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the WH1000XM5 headphones and appreciate the amazing sound quality and battery life. Your recommendation means a great deal to us and motivates us to continue delivering exceptional audio experiences.

      Best regards,
      -Fred Sony_US