Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really on the fence between these and another popular brand but I’m so glad I got these I love these headphones! Very light and comfortable to wear and I love the color. The touch controls work seamlessly and I haven’t had any issues with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi teresaaa, we're glad you love our product! Thanks for choosing Sony! Enjoy! ~Earl
WORTH USING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.YALL DEFINITELY GET THIS Not the heavy weight airpods pro THIS HEADPHONES ARE LIGHT AND REALLY WORTH IT
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, ReeKoo! We're glad you like the lightweight design of the headphones. Enjoy and thanks for choosing Sony. -Craig
Best on the market
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, light, amazing sound quality, excelent noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BradleyD!
Thanks for the excellent feedback on your WH-1000XM5 headphones!
We are really happy to hear that the comfort, lightweight design, and overall sound quality are standing out for you, and that the noise canceling is proving to be excellent.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Full of features, worth the premium price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and lots of gimmicks for daily use. Long lasting battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoP, Great! We're glad that you are enjoying the sound quality, battery life, and features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, battery life exceeds all expectations. 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mxrki, We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Held up for over a year, good for everyday use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my spouse as a gift and he really likes them. They seem a little delicate around the part where the headband attaches to the ear pieces, but he's used them daily for about a year now and they seem to have held up. He uses them for music, his phone, and work calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JayD,
Thanks for the review and the 5-stars rating! It is most rewarding to hear how much your spouse is enjoying his Sony Headphones and how effectively they have met all his needs! We hope he can continue to enjoy the amazing sound quality and top-technology noise cancellation!
Thanks for choosing Sony, have an incredible day!
DiegoV
Best Headphones Ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So comfortable and sound amazing.Exellent gift. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsanch492, Awesome! We're happy to hear that you are enjoying the sound quality and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love them
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them, the sound is great and they are super comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyA, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Best ANC of all headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely great set of headphones. Been enjoying sound quality. However out of the box you will need to play with the eq to get the perfect sound for you. Noise cancellation is really great on this compared to my old bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luffy30000, Thank you for sharing your positive experience with your Sony WH1000XM5! We're glad to hear that you're enjoying the great sound quality and noise canceling feature of these headphones. And good to know that you were able to find the perfect sound by adjusting the EQ using the Sony Headphones Connect app. Thanks for choosing Sony! -Sam
Excellent noise cancelling and sound quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Work great. On an airplane I hear no engine humming. At work I hear no air conditioning , no computers humming, no people speaking on conference calls. My daughter, a professional musician, wears them everywhere for the quality of the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi momof3, Amazing! We're glad that you like the audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good sound, ANC, poor head band.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is great. Noise canceling is better than my 4 year old Bose QC2s. Ear cups fit me perfectly, but a bit toasty. The biggest downside is the head band. It's incredibly narrow so the weight is all focused on that narrow bit and after about an hour wearing them your head starts hurting. Otherwise great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Travis, Great! We're glad that you like the noise canceling function and fit. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great the sound cancelation is great and comfort is great
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! Congratulations on your new WH-1000XM5, Josh! We are happy that you like the amazing sound quality, industry-leading Noise Canceling feature, and very comfortable fit design of these headphones.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you for your purchase and for choosing Sony!
- Romeo
Best headphones i have ever had.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a sound afficionado but upon using these headphones you can tell the rich and vibrant sound that emanates from them. You can get lost in just listening to the music and subtle tones. Just love these and would recommend to anyone interested in purchasing a truly unique set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wallcombo, That's really cool! We're thrilled to hear that you feel the WH-1000XM5 the best sounding headphones that you've owned. We're also pleased to know you are enjoying the top-notch sound quality and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for leaving us such a wonderful review! Thank you so much for your purchase! -Jess
SONY STILL HAS IT!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! The store salesperson helped me pick them out. He was very knowledgeable and professional.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, FredrickC!
We are delighted to hear that you consider the WH-1000XM5 headphones to be excellent!
It's also wonderful to know that you had such a positive experience with the salesperson at the store. We value our retail partners and are always pleased to hear when their staff are knowledgeable and professional, helping customers make the perfect choice.
Thanks again for choosing Sony!
Best regards, Gus, Sony Social Media Team
very comfortable
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound cancellation is really good and it does hurt my head like normal headphones do.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandhyaY,
We feel privileged to know that you find the noise cancellation on the WH-1000XM5 to be excellent, and especially that they are comfortable enough to wear without causing the head pain you experienced with normal headphones.
Comfort and superior noise-canceling are two features we focused heavily on with this model, and your feedback confirms that we succeeded!
Thank you for choosing Sony!
Regards,
Dominick
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the most comfortable, best sounding and awesome noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi A22SHADY,
That's good to hear! We're glad you like the comfortable design and industry leading noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
Sound great, haptics are a little annoying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great, pretty comfortable but hurt my ears after a while. Sacrifice a little comfort for size, so it’s fine. The haptics are a bit annoying, great concept but irritating when you adjust them and the sound stops. App could use some work from UI perspective. These aren’t the type of headphones you would go running with, so not sure about why so much emphasis is put on activity. However, tap to turn off noise canceling and stop when you take them off is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DBuffham, Great! We're glad that you like the sound quality, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Over the ears don’t fall out
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Easy for travel. Light weight and comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RussellK, Awesome! We're glad that you like the comfort and lightweight design, quality, and ease for travel. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Superb Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound, very comfortable and fantastic ANC!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matthew, We're glad that you like the audio, comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great and so is the noise canceling feature. Can get a little uncomfortable wearing it for too many hours consistently but mostly very comfortable if adjusted well to fit head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SydneyB, We're glad that you like the WH1000XM5. Thank you for choosing Sony. Erin