Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- |
- SKU:
- 10563363
Customer reviews
Rating 4.6 out of 5 stars with 6103 reviews
(6,103 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound. Can wear all day. I love them. Must have.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Krishillen,
Thank you for the 5-star rating and we're glad that you love the sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Very Nice noise canceling wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and battery life very comfortable over ear headphones
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soup, We're glad that you like the audio quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Can’t hear the anymore snoring
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great, amazing noise canceling! Lightweight with a premium feel.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris Greaat! We're happy to hear that you like the sound quality, noise canceling function, and lightweight design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Best ones of all !!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. Great sound and quality. I’ve bought them for my entire family. Not the cheapest but worth every penny.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LizC, We’re delighted to learn that your entire family is enjoying the remarkable features, superior sound quality, and incredible value of your WH-1000XM5 headphones. It sounds like we hit the mark with the WH-1000XM5. Thanks for choosing Sony! -Jess
Rated 5 out of 5 stars
Great Sound & Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and easy to set up. Perfect for all my travel
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Bought another for my wife. Like you're in your own world. Music as it should be heard.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulK, Thank you for your positive review! We're thrilled to hear that the WH-1000XM5 exceeded your expectations and that you enjoyed it so much you bought another one for your wife. It's fantastic to know that the headphones create an immersive experience. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, great sound but the design isn't the most comfortable especially for active people
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorG, Thank you for the fantastic 5-star rating! We're thrilled to hear that you love your new headphones. We appreciate your feedback about the design. To ensure a secure fit, we suggest adjusting the headband slider according to your preference. Enjoy your listening experience! -Craig
Rated 5 out of 5 stars
Astonishing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic product. Its sound quality is top notch and non currently compares to it. It has a friendly user interface with marked aesthetics. My recommendation? Go to the store and try it out for a few mins. That’s all. Just try it out :)
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuckyO, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute, comfortable, and work great! My daughter got a pair first and loved them so much I knew what ones I wanted to purchase as well.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GloriaG, We're glad that your daughter loves her new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
An audiophiles love delux!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a worthwile audio sensory complement to any and all usage. My son bought these with his OWN $ and has NEVER looked back. He uses them for zoom classes, phone calls, tv watching, youtube viewing and for editing projects. If your on the fence, just say YES to Sony & Best Buy!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrBuyItForTheFam, Your son made an excellent choice! Good to hear he's enjoying his new Sony WH1000XM5 headphones and uses them for zoom classes, phone calls, TV watching, YouTube viewing and for editing projects. Your recommendation means a lot to us!
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones! I love the microphones, people tell me they hear me real well. Application has more customization than Bose app. Would recommend to anyone for the price!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liopr90,
Thank you for choosing Sony!
It's truly wonderful to hear that you love the microphones on the WH1000XM5 headphones and that people hear you really well. We're pleased to learn that the application offers more customization than other headphone apps, giving you a personalized experience. Your recommendation for the price means a lot to us, and we truly appreciate your positive feedback about these features.
Best regards,
-Fred
Rated 5 out of 5 stars
Best Headphones I've had
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones sound great, noise canceling is really good, pair this with a Tidal HiFi Plus subscription and youve got some really good sound. The sony headphones app offers good amount of customization for the equilizer and other features. Overall great headphones, I definitely recommend.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juicemann, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5 headphones! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.Thank you for choosing Sony and for your recommendation! -Carl
Rated 5 out of 5 stars
Best wireless overhead.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever owned. Block out sound great even without noise cancellation on. The sound quality is also amazing.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyL, we're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Love
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've just had these for a few days. That being said I love them. Came from the MX3's and these are so much higher quality. No squeaks from the frame. Noise cancelling is much better thann the 3's and so is the over all sound quality. So far I love them.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendRated 5 out of 5 stars
Wireless headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. Beautiful color amazing sound quality.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrsRiddle,
Thank you so much for your wonderful review! We're thrilled to hear that you love the WH-1000XM5 headphones. It's fantastic to know that their beautiful design and exceptional sound quality have made such a positive impression on you.
We appreciate your support and hope you continue to enjoy your listening experience!
Thanks for choosing Sony!
Best regards,
Stephanie
Rated 5 out of 5 stars
FANTASTIC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, fantastic customer service in guiding me to the best in the store and listening to each device. Ultimately went with these, the quality is unmatched and you can't beat the price!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChelseaF,
Awesome! We're happy that you like the quality of the Sony headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great sound great noise canceling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing and the noise canceling does a pretty good job. Doesn't block everything out but I don't think that technology exists yet. Using the noise canceling while listening to music makes me feel like I'm in a soundproof room within the office.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH, Thank you for the awesome review! We're glad you like the amazing sound and exceptional noise cancellation of your Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
best so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second gen (I skipped XM4) and my favorite so far. It's great that you can connect with two devices at once via bluetooth, though this operation feels less than polished at least when moving between MS teams on a laptop, and your phone. I like that you dont need a separate mike b/c the sensitivity on this mike is superb and people can hear you even with an A/C activated in the same room. The 30 hour battery life and fast charging means it will outlast you on an given day. I would recommend.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tdnb, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Amazing sound and comfort to match!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have amazing sound quality and the comfort is beyond compare,
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Scotch Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Amazing sound. Amazing feel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look, feel and most importantly the sound. Sony really has checked all of the boxed with this one. I feel like i never have to recharge it and the swipe/ tap controls on the right ear are so intuitive.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rocko, Great! We're delighted to hear that you like the sound, battery life, and features. Thank you for choosing Sony. Erin





















