Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Not what you're expecting... but in a good way!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They're *just* great sounding headphones. I read reviews and got myself hyped and nothing too complain about, at all, but they're slightly over hyped. Not over rated though, just amazing sounding headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlHen, Great! We're thrilled to hear that you like the audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Awesome headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, noise canceling is amazing and the feature where you put your hand over the one headphone and it let's you hear people talking is awesome!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jade, This is great! We're also delighted to hear that you like the noise canceling function and features of your WH1000XM5. Thank you for choosing Sony! Erin
I like it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this for my daughter is very comfortable easy to use she love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AracelyA,
Thank you for the 5-star rating! We're happy to hear that your daughter loves the comfortable design of the headphones. Thank you for choosing Sony!
-David
Excellent Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best SONY headphone I've ever had. Very comfortable to wear for long period of time. Excellent noice cancelation. A little bit big carrying case to bring it around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HungT, we're glad you are enjoying our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! ~Earl
No need to hesitate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best on the market right now. Great sound, features, and outrageous noise cancellation. I love them - my wife hates them because I can't hear her.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LarryL, We're glad that you are enjoying the sound, features and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Recommend!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones! The quality of sound is the best I’ve heard out of others! Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbrahamS,
Excellent choice! Your satisfaction with the amazing sound quality of your WH1000XM5 headphones is greatly appreciated. Thanks for the recommendation and for choosing Sony! - Kris
Noise Canceling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is amazing! And its very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peter, Thank you for the fantastic review! We're glad you like the amazing noise canceling feature and comfortable fit of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Love these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing sound and noise reduction. Feature of being able to tap on the earpiece when someone is talking to you so you can hear them is super!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CheapMarga, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! Thank you for choosing Sony! -Carl
Loved it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset ever!!!! I work in a loud call center it drains out the background noice efficiently and the sound quality is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .HI JillianC, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Amazing quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones great for daily and gum use.Sound us great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnriqueM, We're thrilled to hear that you are enjoying using these headphones daily. Thank you for choosing SONY. Erin
Amazing purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. I use these when I go to the gym and the noise canceling is second to none. Very convenient features as well such as a single tap to stop the music when someone is speaking to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordiO, Awesome! We're glad that you like the audio quality, noise canceling function and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
They are decent headphones but not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head band is just not comfortable for me. I'm also not a huge fan of the sound on these. The spatial audio is not top tier for gaming and the bass is relatively washed out. I do like the ear cups though. Also the ANC is hands down some of the best in the game as far as over ear is concerned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi STRG, we appreciate your time sharing your feedback on the WH-1000XM5 headphones.
Regarding the headband comfort, you might find it helpful to ensure that you are wearing the headphones correctly. Adjusting the sliders so that the headband touches softly on the top of your head can improve comfort.
For the sound quality, you can try adjusting the sound quality mode using the “Sony | Headphones Connect” app. There are two modes available: "Priority on sound quality" and "Priority on stable connection." Switching to "Priority on sound quality" might enhance your listening experience.
Ref: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534501.html
Should you need further assistance, you can email us at socialsupport@am.sony.com.
Regards,
Erin
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones definitely have excellent sound quality. Initial use of The noise-canceling and ambient sound features are great also. One small minor critique I have with the headphones is that they're not sweatproof or water-resistant. You think for the price, they would have at least some type of water resistance. But the sound quality is impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silky, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Lima charlie <loud and clear>
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones are clear. The emphasis is on vocals. If you are looking a pair of anc's that provide top notch experience even at a low volume. These are the one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sully,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Worth every penny.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones! High quality, comfortable and cool, these headphones work beautifully. I also use them when neighbors blast their music and shake the building, Sony got that covered!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VladH, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Best headphones ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent quality, the product is awesome. Would definitely recommend to my friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudiuT, Thank you for the 5-star rating! We are so glad to hear that you are enjoying your WH-1000XM5 headphones! Thank you for your recommendation and for choosing Sony! -Carl
build material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound, anc, and ambient on these are great but the only issue I didn't like was that the black accumulated tons of hair oil and had to be cleaned often. I have returned these for Airpod Maxes due to my personal hair putting so much oil on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PvtKibbles, We're glad that you like the sound quality and noise canceling function. Sony takes into consideration all feedback as it helps us improve our products. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had, they are definitely worth the money. They do slip off my head somtimes but I feel that's a me thing cause my head is small other than that the sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SummerR, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good Gym Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these at the gym and on lunch break. Sometimes at home. They are great for everything. Just make sure tk be careful with any liquids if you sweat a lot or get near water.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimL, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like em alot, works perfectly if you main between 1-2 devices, not as seamless as apple headphones though. A large improvment over airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Benjamin,
That's nice to hear that you are satisfied with the improvements of our headphone and we're glad that you like it. Your feedback is highly appreciated and thank you for choosing Sony! - Marco