Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work as advertised. I could not hear any background noise while on the plane. It’s definitely a good investment and my first set of ear muffs style headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leon Awesome! We're delighted to hear that you like the noise canceling function and work as advertised. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
ONE if not the BEST wireless noise cancelling!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these for a friend and she absolutely loves the sound quality that sony offers in their headphones. I would get these if I weren't so broke LOL Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJRom, Amazing! We're glad that she loves her new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Cant tell the vacuum is running
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously, my mom scared me one day because i didnt hear her vaccuming. These things work so well and are perfect for me while working from home. If youre willing to spend the money to get them they are WELL worth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JJA1ejo, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected from sony, they sound great. Only down side is i wish the charging cable was longer, but all things seem to come with a 3 inch these days.
I would recommend this to a friendBrand response from SonyListens
Posted .This is great! We're delighted to hear that you love the sound quality of your headphones, Kaeleth. We'll take note of your feedback with regards to the charging cable. Thank you for choosing Sony. Erin
XM5 SONY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones EXTREMELY comfortable i hated my airpod max because how heavy they were. These are amazing would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaydenT, We're delighted to hear that you're enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Get them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best headphones you can get, has a lot of quality of life features with the exception of muting yourself directly from the headset, but it is easily ignored considering hiw great it is in every other regard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, FernandoTr,
Thanks for the great review and the 5 stars rating! We are glad to hear that you are enjoying your Sony Headphones! We definitely take feedback in consideration, as every comment matter to us for further development, so thanks for the review. This model comes with an ultra-comfortable, lightweight design with soft fit leather, we are sure you are going to love them even more as time goes by.
Thanks for choosing Sony, have a great day!
-DiegoV
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones. I'm.glad I made the purchase. A great upgrade to my old pair. And more comfortable than my in ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imjoedaddy, Awesome! We're glad that you re enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is amazing. Headphones are lightweight so I can wear them for hours without getting a headache
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorE, Thanks for sharing this amazing review of your WH-1000XM5. We're extremely pleased to hear that you are enjoying the excellent noise cancellation, exceptional comfort, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. Your assessment is spot on! We designed these lightweight headphones with an adjustable slider (left and right) to ensure comfortable fit for long periods of time. The step-less slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for your purchase and for the 5-star rating! -Jess
Jon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodbye for the money very good set of headphones would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rambo, Amazing! We're delighted to hear you like your new Sony WH1000XM5. We appreciate the recommendation and thank you for choosing Sony! -Sam
These headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those are best of the best . I recommended those.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LumtrieB, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl
Perfect Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was better than I expected! Definitely worth the money. Has a great sound quality compared to the Bose headphones. If I had the chance, I would buy these headphones again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxM,
That's great! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the sound quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We're excited for your next Sony purchase and Thank you for choosing Sony!
-David
Great sound but concerned about hinge issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound but returned due to reports online regarding hinge issues/breakage.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user533273, Thank you for your feedback on the WH-1000XM5! We're glad to hear that you enjoyed the sound quality. However, we understand your concerns regarding the hinge issues and the reports you have seen online. While some users have experienced issues with the hinges, it is important to note that these cases are relatively rare. If you have experienced any issues with your headphones, we encourage you to contact our support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
We are committed to ensuring the quality and durability of our products and appreciate your understanding. We hope this information helps, and we apologize for any inconvenience you may have experienced. -Sam
Amazing!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have probably the BEST noise cancellation of any headphones in its price range. Great sound quality as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickR, We appreciate your feedback! We're also glad that you're enjoying the WH1000XM5. Thank you for choosing Sony. Erin
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great so far... my biggest concern was the noise canceling. I had looked at and tested several different headphones and while some were nice, i didnt find any that came close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadCas We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Earxplosion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth the price. ANC on these can’t be matched by a competitor. The app is definitely useful and makes it easy to adjust frequencies to make your experience that much more comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FernandoG, Good to hear that you like the noise canceling, comfort, ease of using the app and adjustment. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Back is better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The WH-1000XM5 was underwhelming. The noise cancellation seemed to be subpar and the headphones are huge and do not fold to a compact size like others Sony has released for years. Because they don't fold, the case is also unwieldly. The case is also a dirt magnet. The sound can easily be tailored using the stellar Sony Headphones app and the result sounds like I want it to. But it doesn't seem like an evolution in the WH-1000 train of revisions. Supposedly the XM5 has added more microphones but the extra hardware does not translate to better performance. The voice isolation and sound quality in phone calls is less, but I didn't choose these expensive headphones to make phone calls with. I then purchased the WH-1000MX4 and find that it's a much better headphone, especially in its noise cancellation and compactness. It also uses the Headphones app and I'mm thrilled to move back a version!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tr33Barker, Thank you for choosing Sony. While we are glad to hear that you are satisfied with the overall performance of the WH-1000XM5, we are sorry to hear that the headphones did not meet all of your expectations. If you find that the noise canceling of the WH-1000XM5 is not sufficient, please try the steps on our help guide link: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534745.html
We would also like to thank you for your input regarding the WH-1000XM5. Sony welcomes customer input to our product as we strive to provide a better experience for our customers.
Regards,
Carl
Hands Down Best Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling feature on these headphones are unreal. Also, the sound quality is top notch. I really enjoy taking these headphones everywhere I go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skippa210,
It's great to hear that you are very much pleased with the noise canceling capability and audio quality of our WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. - Marco
Great headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No real complaints, definitely beats the bose 700’s If youre a littke tight in the budget go for the XM4, there is not that big of a differnece. The XM5 just feels a little higher in quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isand,
Thank you for the purchase! We're glad to hear that you like the quality of the Sony headphones. Our ultra-comfortable WH1000XM5 headphones rewrite the rules for distraction-free listening and exceptional call clarity. Two processors control multiple microphones for unprecedented noise canceling while Auto NC Optimizer automatically optimizes noise canceling based on your wearing conditions and environment. The specially designed 30-mm driver unit delivers superior sound quality for all your entertainment. Thank you for choosing Sony!
-David
Fabulous!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally after spending thousands of dollars on Bose sound canceling headphones over the years, a product that actually does work. You can’t go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MightyJoe,
That is very nice to hear! We're happy to hear you like the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are 400$ headphone they are obviously good just wouldn't use them hard like at the gym and you have to be gentle, very good quality headphones i forget when i even have them on noise canceling could be a bit better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Thanks for your feedback and insights. We're glad to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin