Customer Ratings & Reviews

Had this for 2 years, I never have any issues. Physical aspects: pretty light, won’t feel heavy on your head. Sound quality is amazing. You can adjust it (noise cancelling) when you go on walks at night you can turn off noise cancellations (for safety), you’ll find the feature on “scene based listening” on the Sound Connect app. After 2 years it still feels brand new. The battery lasts pretty long and and also charges fast. I highly recommend this over the overpriced fruit brand.

The Sony WH-1000XM5 headphones are, simply put, a revelation. After relying on them extensively for both professional use and travel, I can confidently say they set a new standard for wireless audio and noise cancellation. If you are looking for a premium experience that delivers pure, uninterrupted sound, these are the headphones to get. One of the first things you notice about the XM5 is the complete redesign focused on comfort. The new, sleeker profile feels significantly lighter on the head than previous models, and the ultra-soft, smooth-fit leather earcups feel like clouds. I found them incredibly comfortable for all-day use. Whether I was wearing them for a solid 8-hour shift at my desk or during a long-haul flight, the minimal clamping force and plush padding meant no ear fatigue or head pressure, making them perfect for extended listening sessions. The Active Noise-Canceling (ANC) capabilities on the WH-1000XM5 are phenomenal—truly class-leading. Sony uses two processors and eight microphones to deliver an unprecedented level of quiet. For my daily work environment, this meant noisy office chatter, humming air conditioners, and even the sounds of typing keyboards simply disappeared, allowing me to focus deeply. Where the XM5s truly shine is when traveling by plane. The advanced ANC excels at eliminating persistent, low-frequency sounds, which is exactly what a jet engine produces. Putting these on during takeoff transforms the harsh roar of the cabin into a barely perceptible whisper. I was able to watch movies at comfortable volume levels, listen to music, or simply sit in serene silence, turning what is usually a stressful experience into a genuinely peaceful one. For frequent flyers, these headphones are an absolute must-have investment. Beyond travel and personal listening, the XM5 proved to be an indispensable tool for my work. The call quality is crystal clear thanks to Precise Voice Pickup Technology, which uses AI to isolate your voice. I took several video and conference calls in busy environments, and not one person complained about background noise; they only heard me. The ability to connect to two devices simultaneously (multipoint connection) was also a game-changer, allowing me to stay connected to my work laptop and personal phone without having to constantly switch connections. If you need premium comfort, unparalleled noise cancellation, and professional-grade performance, the Sony WH-1000XM5 is a purchase you won't regret.

I am in love with this earphones! Very comfortable, lightweight and the sound is superb! Bass and highs and ANC are amazing. the smarts features are really nice as well. The only downside is that is not that portable since it only folds flat, but thats not a big deal.

I have about 10 reasons why these headphones are great! These headphones stand out in several ways when compared to other headphones on the market, especially in the premium category. Here are the key advantages: Industry-Leading Noise Cancellation: Sony has consistently been a leader in noise-canceling technology, and the WH-1000XM5 is no exception. Its dual noise sensor technology and improved algorithm provide superior noise isolation, making it one of the best headphones for blocking out ambient sound. Sound Quality: The WH-1000XM5 delivers rich, balanced sound with a wide soundstage. With support for high-resolution audio and LDAC, they offer a great listening experience for audiophiles, whether you’re using wired or wireless connections. Comfort: These headphones are known for their lightweight design and plush ear cups, providing a comfortable fit for long listening sessions. The materials used for the ear cushions have been improved compared to the previous generation for enhanced comfort. Adaptive Sound Control: The WH-1000XM5 adapts the noise-canceling settings based on your activity (e.g., traveling, sitting, walking). This level of personalization helps deliver an optimal listening experience, whether you’re on a plane or in a quiet room. Battery Life: The WH-1000XM5 offers up to 30 hours of playback time with noise-canceling enabled. A quick 10-minute charge can provide up to 5 hours of listening, which is a standout feature for long trips. Multipoint Connectivity: These headphones support multipoint connectivity, allowing you to connect to two devices simultaneously, like your phone and laptop, and easily switch between them. This feature is particularly useful for those who need to juggle calls and media playback. Voice Assistant Integration: The WH-1000XM5 has built-in support for Google Assistant and Alexa, making it convenient for users to control music, check the weather, or make calls using voice commands. Touch Controls and Customization: The headphones have touch-sensitive controls for adjusting volume, skipping tracks, and answering calls, with a customizable interface through the Sony Headphones Connect app. Build Quality: Sony has improved the build quality, with the WH-1000XM5 featuring a more sleek, minimalist design while still being durable. The headband is slimmer and more comfortable, offering a premium feel. Environmental and User-Friendly Features: With a focus on reducing environmental impact, the WH-1000XM5 uses recycled materials. Plus, they come with an easy-to-store case and a quick and intuitive setup process. Compared to other premium headphones, such as the Bose 700 or Apple AirPods Max, the Sony WH-1000XM5 often excels in terms of noise cancellation, battery life, and comfort, while offering a more customizable sound experience via the app

I had previous version, Sony 1000XM4's and when I misplaced them, buying these was no brainer. In a market saturated with options, the Sony 1000XM5 stands out as a beacon of excellence. With its unparalleled sound quality, ergonomic design, and advanced features, it sets a new standard for what headphones can achieve. Whether you're a discerning audiophile, a frequent traveler, or a busy professional, the 1000XM5 is more than just a pair of headphones—it's a testament to Sony's unwavering commitment to innovation and craftsmanship. Experience audio nirvana like never before with the Sony 1000XM5. Pros: Superb sound quality with adaptive noise-canceling technology. Sleek and comfortable design for extended wear. Advanced features such as voice assistants and touch controls. Seamless connectivity options for added convenience. Impressive battery life ensures uninterrupted listening. Cons: Premium price point may be prohibitive for some consumers. App interface could be more intuitive for customization options. Overall Rating: 4.5/5

The Sony WH-1000XM5 in Silver is a top-tier pair of headphones. The sound is rich and clear, and the noise cancellation is some of the best out there—perfect for travel, work, or just relaxing. They’re super comfy and the battery lasts up to 30 hours. These make an excellent gift for music lovers, commuters, or anyone who appreciates quality tech. Sleek design, premium feel—definitely worth it!

These Sony WH-1000XM5 headphones are fantastic! I use them at the gym, and the noise cancellation is amazing, it really helps me focus. They’re very comfortable, look sleek in black, and feel great to wear for long periods. The sound quality is excellent, and I highly recommend this color and model.

The Sony WH1000XM5 headphones are, hands down, one of the best investments I've made in audio equipment. From the moment I put them on, I was blown away by the clarity and depth of sound. Every note, whether in songs or movies, is crisp and immersive. But where these headphones truly shine is their noise-canceling feature. I've used them on flights, in noisy cafes, and even at home when there's construction outside. They manage to drown out the world so you can lose yourself in whatever you're listening to. The comfort is also top-notch; I've worn them for hours without any discomfort. The touch controls are intuitive, and the battery life is impressive. I can go days without charging, even with regular use. The design is sleek and professional, and the black color gives it a premium look. In summary, if you're in the market for top-tier wireless headphones that offer unparalleled noise-canceling capabilities and outstanding sound quality, look no further than the Sony WH1000XM5. Highly recommended!

So comfortable wearing this all day, and I love its bass sound and the overall sound quality. My friend has AirPods Max, so I tested both. Yet, Sony XM5 is lighter than Max and its bass is so full. The battery stays all day, and all other functions supported with the app is amazing. This automatically stops playing when I try to speak. Some say that connectivity is what bothers them. But, it only takes a few seconds to connect them. So, I did not feel anything inconvenient.

My first foray into the XM family has been a great one. These headphones offer great comfort, excellent sound quality, and terrific active noise-cancelling. Battery life can easily last an entire workday and sounds great during Zoom calls. Microphone quality is decent, with no reports from others that my voice quality is poor or is drowned out by ambient noises, whether it be outdoors in windy environments or at a noisy airport terminal. Pass-through works well too, as it lets in (and can magnify) the noise coming from your surroundings so that you are able to be aware of what is around you. Being a set of over-the-ear headphones, weight can be a consideration for some, but I haven't noticed any discomfort due to that. Sometimes I wear them all day through work and play and have no issues with ear/neck fatigue. One drawback that I have heard from others is the fact that these headphones do not collapse and fold up like the XM4s, which is fair, but the cups do pivot so that the headphones are as flat as possible. These live at my desk, unless I'm traveling, so it's not a con in my book.

Battery life amazing. Used for an entire flight from Philippines on one charge. Sound cancellation is something I never thought would be this good, I was able to sleep on a 12-hour flight for 9-hours while wearing these and playing sleep sounds to help. Sound quality, flexibility is on another level. Application is solid, even on an iPhone. Updates take a hot minute to complete, but worth the effort to ensure proper operation of the headphones. I was seriously considering the Apple AirPods Max due to my other Apple devices, but decided on the Sony WH1000XM5 instead. This decision saved me money and delivered superior value. The build quality feels premium, they're comfortable to wear, and the audio performance exceeds expectations. Even without Apple's ecosystem integration, these headphones proved to be the better choice. Couldn't be happier with my decision.

I'm writing this review under a POV of an average consumer. This is my first time owning a pair of over-ear headphones as well. To start things off, the unboxing experience was nothing too fancy, Sony kept it minimal. My pair came with 60% charged out of the box. The build quality was nice, very little plastic creaking noises. The black color was so prone to smudges (as you can see on my picture). First time putting it on, I was really surprised by the its lightweight and comfy earpads. The clamping force was just right and I've experienced no issues with my glasses on so far. After installing the app and setting up the headphones, I tried them out and the audio was pretty nice with default EQ. However, I felt like the audio was a little muddy, lacked of clarity so I went ahead and messed around with the EQ until I found the settings that I wanted. If you guys have no idea where to start with EQ, you could use one of the available presets to adjust. I tried switching between noise-cancelling and ambient mode. Noise-cancelling was great, I usually have music playing anyway so I experienced no issue. However with ambient mode, unless you have low volume then ambient mode doesn't really work well. I had ambient mode on and 60% volume but I can't hear my mom talk, unlike the AirPods Max which was so clear (compared mine with my friend's pair). The side controls on the headphones was pretty convenient as well, but it's not super accurate. Overall, I am happy with my purchase and I got them on-sale as well so it was a great deal!

I have wanted headphones over the ear head phones for a long minute, I did my research which ones I liked aesthetically the best, which ones I felt were the best value for my money, which ones had long lasting battery life, which ones had good reviews on tiktok but also reddit threads, I just fell in love with the Sony XM5's I specifically did not want the XM4's because they folded and I had like trauma from the early 2010s when beats made crap headphones that folded and broke easily I'm sure those are good too though. But I get great battery life on these, they fit my head personally really well / comfortable to wear, the sound is amazing, the one downside is they don't like auto pair well with apple devices which they aren't apple headphones but I know people with Bose headphones who don't have autopair sync issues like I do it's just a niche issue if you know you know, also the app is a bit meh and I turned "adaptive sound control" in the app off so fast it was the most annoying feature where it auto turned noise cancelling off to adjust you to ambient sound and kept turning talk to speak on even after having turned it off which would pause my music just an irritating feature. That aside I love the headphones.

Bought a pair of Airpods Max recently and while the sound quality, build quality, and noise cancellation are top notch, the metal used caused uncomfortableness after an hour or so of use. I had to take breaks to give my ears a rest. In sessions of several hours of use my ears would reach the point where I would choose to wait until the next day to use the Maxes again. I gave the XM5 a chance after hearing so much praise for the XM4 and I'm glad I did. They do what the Maxes do without its flaws. IMO the XM5 has no differences in sound quality and noise cancelation from the Max while being lightweight and extremely comfortable - even after hours of use. Throw in an actual carrying case, 10 hour longer battery, and cheaper price and the XM5 is the clear winner. And this is coming from an Apple guy. I ended up returning the Airpods. If I had to note a flaw it would be the XM5's weird quirks when paired with an Apple product. Ex: sometimes when I put them on it randomly opens up the Apple Music app on my Macbook and automatically plays music. Also the inability to be naturally used wirelessly with a PS5 is a bit of a bummer. Sony could learn a thing from Apple about integration.

The Sony WH-1000XM5 headphones offer an exceptional listening experience, building on the strengths of their predecessors with even better noise cancellation and sound quality. The design is sleek and comfortable, making them ideal for long listening sessions. Battery life is impressive, with up to 30 hours of playback on a single charge. The headphones also feature intuitive touch controls and seamless integration with voice assistants. Overall, the WH-1000XM5 headphones are a top choice for anyone seeking premium audio performance and comfort.

I absolutely love these. They are very light and easy to use. They have great noise canceling, especially on airplanes. The bass on these is better than any other headphones i've ever tried. Ive had them for months and the battery lasts so long. I've charged them probably 3 times. They are amazing for the price and totally worth it.

Thoroughly impressed with these headphones. The bass in music is top notch without muddying the sound. Paired with the app you unlock it's true potential. I'm more of a wired headphones guy but I find myself using Bluetooth more often than wired. Sony has Bluetooth all figured out with their LDAC codecs. I'll quickly add the ANC is bonkers. You can tune anything out .I could go on and on about how great they sound but I can't skip over the build quality. Smoothe as butter adjustments and functionality not to mention THE most comfortable over ears I've ever used. The ear cups are like clouds and if you're like me and have issues with your ears getting too hot wearing over ears mine do perfectly fine in these after 8 hour workday. Which brings me to battery life. I can use them all day Monday thru Thursday at work with a single charge and quickly charge them after getting home and finish out the week and weekend as well.

The Sony WH-1000XM5 headphones are a fantastic upgrade for anyone seeking high-quality audio and exceptional noise cancellation. From the moment you put them on, the soft, cushioned ear cups provide a comfortable fit, even during long listening sessions. Sound Quality: The audio quality is simply outstanding. The sound is well-balanced with crisp highs, clear mids, and deep, rich bass. Whether you're listening to music, podcasts, or taking calls, everything sounds impeccable. Noise Cancellation: Sony has outdone itself with the noise cancellation on these headphones. They effectively block out almost all external noise, allowing you to immerse yourself fully in your audio experience. Whether you're on a noisy flight or in a bustling café, the WH-1000XM5's noise cancellation will keep you focused. Battery Life: The battery life is impressive, offering around 30 hours of playtime on a single charge. Plus, with quick charging, you can get a few hours of use from just a few minutes of charging, which is a huge plus for those always on the go. Design: The design is sleek and modern, with a minimalist aesthetic. They're lightweight and foldable, making them easy to carry in the provided case. The touch controls on the ear cups are intuitive and responsive, making it easy to adjust volume, skip tracks, or take calls without needing to reach for your device. Additional Features: The headphones come with several smart features, such as adaptive sound control, which adjusts the noise cancellation based on your activity, and speak-to-chat, which pauses your music when you start talking. These small but significant features make the user experience even better. Conclusion: The Sony WH-1000XM5 headphones are a premium product with a premium price tag, but they are worth every penny. The combination of stellar sound quality, industry-leading noise cancellation, long battery life, and thoughtful design makes them a top contender in the wireless headphone market. Whether you're a frequent traveler, a music enthusiast, or someone who just wants a great pair of headphones for everyday use, the WH-1000XM5 won't disappoint.

Sony always delivers when it comes to sound. However these are really good noise canceling once. I have been looking for new pair since my bose 700 gotten older and these are perfect. These are pretty comfortable and stylish too.

The Sony WH-1000XM5 headphones continue the legacy of Sony's acclaimed noise-canceling technology, offering an outstanding listening experience that combines comfort, premium sound quality, and advanced features. For anyone in search of a top-tier pair of headphones, the XM5s set a new standard. Design and Build Quality The WH-1000XM5 features a sleek and modern design that is both stylish and functional. The ear cups are elegantly shaped, and the soft-touch finish adds a premium feel. The ear cushions are plush, providing a snug fit that isolates outside noise while remaining comfortable for hours of use. Noise Cancellation Performance The WH-1000XM5 boasts best-in-class Active Noise Cancellation (ANC) capabilities. While it effectively blocks a significant amount of ambient noise, it is still not groundbreaking during flights, as some ambient noise may still come through. Don’t expect dead silence; it’s designed to reduce distractions but won’t completely eliminate all background sounds. This makes it ideal for casual listening and environments like cafes or offices, but be aware that complete isolation isn’t guaranteed. Sound Quality When it comes to sound quality, the XM5s excel. The headphones deliver a rich, balanced audio profile, with clear highs, warm mids, and deep bass that doesn’t overwhelm. However, this is not an audiophile's headphone; rather, it serves as a great travel and everyday headphone that offers a colored sound profile, making it enjoyable and uplifting for casual listeners. Whether you’re listening to classical music, hip-hop, or podcasts, the sound remains detailed and immersive. Battery Life and Connectivity The battery life of the WH-1000XM5 is impressive, offering up to 30 hours of playback time with ANC activated and even more without it. A quick charge feature provides up to 5 hours of playback from just a 10-minute charge, making them perfect for users on the go. The headphones also support Bluetooth 5.2, ensuring a stable connection with a wide range of devices. Touch Controls and Features The touch-sensitive controls on the earcups are intuitive and responsive, allowing you to adjust volume, skip tracks, and take calls with ease. While the Sony app is not particularly polished, it does include all the essential features and controls needed to customize your listening experience. Final Thoughts Overall, the Sony WH-1000XM5 ANC Headphones are a remarkable choice for anyone seeking high-quality sound, exceptional noise cancellation, and comfort in a sleek design. Whether you’re using them for work, travel, or leisure, these headphones provide a listening experience that is hard to beat. However, the price is high, which may not align with every budget. If you're in the market for a solid set of headphones, the WH-1000XM5s are undoubtedly worth considering, but be mindful of their cost.