Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super lightweight and comfortable. The noise cancelling is amazing and there is also an ambient sound setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielaM, We're glad that you like the lightweight design, comfort, noise canceling and ambient sound setting. Thank you for choosing Sony. Erin
WH-1000XM5 Upgrade from WH-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the WH-1000XM3 before these and thought they were really good. The noise cancelling is much better and I think the sound is too, especially with the Sony Headphone app. They are also very comfortable to wear. The only negative I have is that they don't fold up like the previous model, resulting in a larger case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff It's good to hear that you are enjoying the sound quality and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Depth of sound is beyond comparison
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable fit, and impressive battery life. Worth the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, Thank you for your feedback on the WH-1000XM5 headphones! We're glad to hear that you are enjoying the sound quality of your new headphones. Thank you for choosing Sony! -Carl
comfortable headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. They're comfy to wear, and the sound is amazing. I can't hear any background noise when I'm listening to music, and that's awesome. The battery lasts a long time, too. Overall, I really like them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marky, Excellent! We're thrilled to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
These are the GOAT for Wireless ANC Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed over-ear headphones to compliment my AirPods pro for travel. Out of the box, the headphones sound kind of shallow and require a bit of EQ adjustment through the app, but they sound fantastic once tuned to my liking. The headphones are comfortable with glasses, and I don't feel that my ears get hot as they do with headphones like the Max’s (Which I've returned to before). Although they don't support spatial audio and head tracking, They do support Dolby atmos in iTunes, which is nice. The quality when connecting them to my MacBook via aux is fantastic and worth purchasing a dongle to use with a phone. They have a passthrough mode similar to the AirPods max, but it is actually customizable through the application. ANC is similarly adjustable. Sound isolation is poor at high volumes, as expected. Still, I was more than satisfied with the volume at which I could have them without bothering others around me or impacting my listening session, especially with the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dodgy, Thank you for your honest review. We are glad to hear that you are happy with the noise cancelling of your new WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Carl
Amazing Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I have ever used. Very comfortable to wear with amazing quality and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kota, That's awesome! We're glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are an excellent product, they fit comfortably, they aren’t heavy what so ever. I just love them! They sound excellent and the noise canceling is really good. I got these over the apple ones and I don’t regret my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DissectedMisfit, great! We're delighted to hear that you like the sound, noise canceling, and fit. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and are comfortable to wear. I have vwry loud neighbors at times and will use this so i can enjoy watching a movie without dealing with their nonsense.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback, Lynn! We're thrilled to hear that you're enjoying the great sound quality and comfortable fit of the WH-1000XM5 headphones. Many users have found the noise-canceling feature especially helpful in blocking out unwanted background noise—making it easier to focus on what you love, even in challenging environments. It's wonderful to know these headphones are helping you enjoy your movies in peace. If you have any tips or questions about getting the most out of your WH-1000XM5, please let us know—we're here to help!'
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Sony WF 1000XM5 aka XM5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always kind-of been a fan of Sony and have had there headphones and earbuds for over 30 years. These Sony XM5s are just great and aound so good. I should add that im a True wireless earbud and headphone junkie, I have around 10 pairs from Sennheiser to Sony Samsung, from higher to a few cheaper ones. The Sony XM5 are a great quality pair and i like how comfortable they are. The sound is exceptional for a wireless headphone. Im taking advantage of the LDAC streaming hi-res via Qobuz, I do have and use Spotify as well but Spotify does not have any hi-res music. There are so many options in the App to customize these to however you could possibly want them to behave and adust sound quality to your liking. My only dislikes with these is there could be a bit bigger earwell for us bigger ear people , there is however so soft memory foam in there for the ear to rest on. I have no issues wearing these for hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, We appreciate you being a long time Sony fan. We're also glad that you are enjoying the sound, quality, comfort, and features. We'll take note of your feedback having a bit bigger earwell. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Pricey but worth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife as a birthday present and she loves them! Nicest headphones she's ever had. Sound great, noise cancellation works well, very comfortable. Build quality is solid. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamesD,
Thank you for choosing Sony!
We're so happy to hear your wife is loving her WH-1000XM5 headphones and that they were the perfect birthday gift! It's fantastic she's impressed by the sound quality, effective noise cancellation, and comfortable design, and that you appreciate the build quality and value. Your feedback truly means a lot to us. We hope she enjoys every moment of her music!
Best regards,
-Fred
My new favorite travel partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable device. Used it on a 16 hour flight recently, battery lasted the whole trip, with noice cancelling on. Didn’t feel any discomfort the whole time! My new favorite travel partner
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vengence820,
Perfect! We're thrilled that you like the comfort, battery life, and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these headphones, and I am extremely impressed with their quality. They stay securely on my ears even during intense workouts, which is a huge plus. The noise cancellation feature is amazing, effectively blocking out background noise and allowing me to fully immerse myself in the audio. Speaking of which, the sound quality is incredible, with a surround sound effect that makes listening to music and podcasts an immersive experience. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllenO, We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
The best ANC headphones. Period.
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, especially for Bluetooth headphones. Yes, you can get wired fancy headphones that provide better fidelity, but this is going to be amazing for most people. Battery life, same as the last generation does about a week of light use without recharging. It's great. The noise cancelling is TOP. OF. IT'S. CLASS. you will be blown away. Airplane, travel, humm of many voices, air conditioner, running water. Whatever it is, you flip on ANC and it doesn't exist anymore. Better than Airpods Max, better than your dad's Bose. Build quality is a sturdy plastic that keeps weight down, but doesn't feel cheap at all. Swivel and tilt on the cups and memory foam pads make for great comfort for most people as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DomP, Awesome! We are so glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Step up from IPods
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. I live in an apartment, so have used iPods for music and movie watching. This is so much more comfortable and the sound is fuller. Decent software too.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM5, DavidW! It’s fantastic to hear that you’ve found them to be a game changer, especially coming from using iPods for music and movies in an apartment setting.
Your praise for comfort and fuller sound matches what many other users have highlighted about these headphones. Community members frequently mention the WH-1000XM5’s great comfort and superb audio quality, with some noting how the adjustable EQ settings let you dial in your preferred sound profile for even richer listening. The noise canceling features and lightweight design also get a lot of appreciation—users have pointed out how the XM5s are perfect for late-night viewing or gaming without disturbing others in the household.
All in all, your feedback echoes much of what the community values in the WH-1000XM5: comfort, quality audio, and reliable software—making them a great upgrade for enjoying media at home.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To simply put it, the Wh-1000xm5's are truly fantastic. Prior to owning the Wh-1000xm5's, I had the Wh-1000xm4's. After having the 5's for some time, I can honestly say that Sony is still continuing to take steps in the right direction. The sound that the 5's produce is absolutely phenomenal, the bass is great, along with the overall clarity of refined sound. Besides the sound quality, I think the 5's are REALLY stylish and good looking. I enjoy the fact that Sony has did away with the folding that is seen throughout previous models. I always thought the folding mechanism on the 4's was a little bit weird, especially when trying to put them into the case. It took me some time once I got my 4's to properly put them in the case without worrying about if they were right, with the 5's that's now fixed. I absolutely enjoy the case that the 5's have, it's way bigger than the 4's case and also looks more modern in my personal opinion. Overall, I enjoy the Wh-1000xm5's a lot as you can tell and I think anyone who decides to pick up a pair for themselves will be just as satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous, We are so glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
ANC for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of XM4s and unfortunately, I lost them. These on the other hands are phenominal. Still comfortable with amazing ANC. Cant hear a thing when the plane is flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adp2711, thank you for the great review! We're very glad to hear the Sony - WH1000XM5 are delivering the comfort and noise cancellation you were looking for. It's awesome to know they're helping you enjoy peace and quiet even during flights. We appreciate your continued trust in Sony! Regards, -Dominick
Sony xm5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned, anc works very well, crisp audio, and a well integrated app to set the eq to your liking. I swap between these and AirPods Pro 2. But these definitely take the lead when I want something a little more beefy. And the battery life is also excellent, I’ve had them for 4 months and only had to charge them twice. Give em a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donovan, Thank you for the 5-star rating! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig
Pretty solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones thus far. Still tweaking a bit to find the right way to wear it for long periods of time while remaining comfortable. The noise cancelation seems pretty solid. Having to use the phone app for several features is the biggest flaw, but maybe one it shares with similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JayS,
Thanks for the review and the feedback! We appreciate the comments and we can really take them in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality and the rest of features!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Must have for work or travel and lightweight!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for 6 months now and they work fantastic. The battery is great and after 3 work days I then need to charge for about an hour, and it is back at 100%. I have flown twice and these blocked out so much noise except I could hear a kid screaming. When I took off the headphones then I actually heard how loud the child was. Great looking headset and my manager went and bought one, and walking around campus I get stopped all the time about them. This is solidly made and the only complaint is the talk-to-stop noise feature can get annoying so I suggest turning it off as it triggers even when eating lunch. I wear these over my Apple earpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bigB4life, We are happy to hear that your new Sony WH-1000XM5 wireless noise canceling headphones work fantastic for your needs. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
Good sound, Easy to carry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone has a good noise cancelling (comparable to apple airpods). It also fits very well around the ear. The advantage of it comparing to Apple airpods max is the light weight it has.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmirrezaG, Amazing! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin