Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM5 Wireless Noise-Canceling headphones redefine the listening experience with their exceptional features. These headphones deliver unparalleled noise-canceling technology, allowing you to immerse yourself in your music without distractions. The sound quality is superb, with rich bass, clear mids, and detailed highs. The wireless connectivity and long battery life provide convenience for on-the-go use. Comfortable and stylish, the WH1000XM5 headphones are a top choice for those seeking premium audio and an immersive listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Thanks for the 5-star rating! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you very much for the perfect star review and for choosing Sony! - Craig
Ditch Airpods, these are worth the money!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this so freaking nice. I used to have Airpods which was convenient, but was hurting my ears at some point. I gave these headphones a try and the bass and sound is waaay better! Its esthetically pleasing. Simple design. I find it great that you can customize the controls and sound to whatever you like on the app AND the fact that you can turn off the noise cancelling real quick to talk to someone, just by covering the right side of the headphones... this is nice and convenient! I hate going back and forth with pausing my music, so I love that feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jace, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best Sounding Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've never experienced headphones like these. They are the absolute best in this segment. You put them on, and you are put into your own world. I was on the fence about them for a few months and bought them before a 14 hour flight and they are the best. Super comfortable and most importantly to me the sound quality is like nothing I've heard before. The noise canceling also blocks out everything from the outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GailM, Thanks for sharing your experience. We are thrilled to hear that your new Sony WH1000XM5 headphones are the best sounding headphones for you. Thank you for your purchase. Enjoy your music! Vincent
Better than AirPods Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says, my personal opinion is that these are better than the AirPods Max. My biggest complaint with the Max is that, though they sound amazing and work beautifully within the ecosystem, they hurt my ears and do not stay in place. These headphones are sooo incredibly comfortable and LIGHT!! The ANC is wonderful and the quick charging is nutty, 50% to 100% in under 15 minutes… no words. My one complaint is that these are unusable while charging, but that charging speed more than makes up for it. If you’re on the fence, come over to the other side. And this is coming from someone miles deep within the Apple ecosystem. 11/10 so far!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FirstTimeReviewer,
Choosing these headphones will definitely be worth it. We're truly glad you're enjoying all the improvements we made on these headphones, especially the exceptional comfort, amazing noise canceling feature, and superb sound quality. Unfortunately, using the headphones while charging is not supported. When the headset is connected to an AC outlet or computer, all operations such as turning on the headset, registering or connecting to Bluetooth devices, and music playback cannot be performed.
The WH-1000XM5 headphones keep you going with up to 30 hours of battery life plus you can get 3 hours worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter (not supplied). The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. Thanks for choosing Sony! -Jess
Sony WH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and amazing sound quality! Also very light and stays comfortably on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioC,
Perfect! We're thrilled that you are enjoying the sound quality, comfort, and fit of the headphones. Thank you for choosing Sony!
-Ralph
Amazing Headphones - Best Gift Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these, the sound, the noise cancellation is amazing and the way they turn off and on when you put them on or take them off!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisL,
We are excited to hear that your son is enjoying the Sony WH-1000XM5 headphones so much, especially the superior audio fidelity and the highly effective ambient sound management. We designed the wear detection feature to add convenience, and it is great to know that functionality is appreciated!
Thank you for trusting Sony!
Regards,
Dominick
XMPERFECT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is awesome, the sound is amazing and the noise cancellation is unmatched. people can be behind you speaking and all you hear is your podcast and music. loud and with the Sony app you put on the phone to fine tweak this makes it even better. The battery Life is rediculous I can go weeks with out a recharge. if your on the fence for a great headset just get these. Also movie watching is so good with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rnbestbuy, perfect! You've certainly made a great choice! We are extremely pleased to know about your satisfaction with the amazing features and superb performance of your WH-1000XM5. Thank you very much for sharing your excellent experience and for choosing the best brand, Sony! - Romeo
Nothing Can Beat These!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are seriously great. As an audiophile I feel these offer the best out of the box sound design compared to other brands like Bose, JBL, JayBird. But the app in order to tune them to your personal liking is super easy to use, intuitive, and makes them sound that much better. I do not get a sense of a V shaped audio profile. I would reccomend these to anyone who is serious about audio quality, audio design, or music production.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierC,
We are pleased to hear that, as an audiophile, you find the WH-1000XM5 sound design and our Headphones Connect app to be such a step above the rest. It is wonderful to know the neutral sound profile and intuitive tuning options are meeting your high standards for music production and serious listening.
Thanks for choosing Sony.
Best regards,
Eliab
Fantastic sound and noise cancellation
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and noise cancellation. Very comfortable. Extremely long battery life. Holds a charge for longer nonuse periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dave, Amazing! We're glad that you like the sound, noise canceling, comfort, nd battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good sound, comfortable, and just better compared to other headphones at its price range
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Secret, thank you for the fantastic review! We're immensely pleased to hear that the Sony - WH1000XM5 headphones are delivering in both sound and comfort. It's great to know you find them a worthwhile investment and a step above others in their price range. They're built to offer an exceptional listening experience with advanced noise cancellation, crystal-clear audio, and all-day comfort, and we're so glad they're living up to the hype. Thanks for being part of the Sony family! Regards, -Dominick
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light and doesnt hest my ears . Battery life it amazingggg i go weeks without charging it . Def recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NESQUIK, Thank you for the amazing review! We're so happy to hear that you like the lightweight and comfortable fit and amazing battery life of your Sony WH1000XM5. We appreciate the recommendation and thanks for choosing Sony! -Sam
Touch Sensory Going Bad!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All but the touch sensory is good on this headset. I purchased in Jan 2024 and I've got a 1000 hours listening on my headphones. The battery life is very good, The nosie canceling works good. (I drive big rigs and they block the motor & highway sound well) Overall sound quality is good highs and mids are clear and balanced along with the bass. If not for the touch sensory going bad on mine i would have chosen 5 stars.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelV, Thanks for sharing your experience with the Sony XM5 wireless headphones. We're glad to hear that you are happy with it. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig
Just buy them
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so comfortable and sound is great. Battery life is great too, definitely my favorite to wear during work and travel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea, Awesome! We're glad that you like that they're comfortable, great sound, and battery life. These headphones are perfect for traveling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
The best noise canceling headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: - Excellent sound - Decent battery life - Phenomenal active noise cancelling - Useful touch control Cons: - The top of the headband gets uncomfortable after about an hour of wearing. Please do note that i wear glasses too. - Not for working out or for outdoor use, as they can get warm and damp from sweat easily Strange: - When used plugged in via aux cable to my windows pc specifically, audio quality is muffled unless the headset is powered on too [which defeats the purpose of having it plugged in]
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MahlonD, Thanks for the 5-star rating! We're happy to hear that you are impressed with the sound quality and battery performance of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. When using the supplied headphones cable, you can only enjoy High-Resolution Audio music or can use functions such as noise canceling/Ambient Sound Mode if the headphones are on. Thanks for choosing Sony. -Craig
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfortable, fantastic noise cancellation and exellent sound. Highly recommend over Bose, and the airpod max are too bulky for my travel needs so theyre out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mukul, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sonny mx5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall premium sound quality. I have tried several headphones, and none compare to the XM 5 in overall quality and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoM,
We are honored to hear that the WH-1000XM5 stands out as the best overall in quality and sound compared to the many other headphones you have tried. Providing a superior, premium audio experience is our top priority, and we are thrilled that these have become your clear favorite.
Thank you for choosing Sony.
Regards,
Dominick
excellent!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones, phenomenal sound quality, extremely comfortable, lengthy battery life, overall just great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinA, Thanks for sharing your awesome experience. We are glad that you like the overall quality of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for trusting Sony! Vincent
Dope headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functionality and aesthetic of these headphones. The noise-cancelling feature isn't as strong as I expected when not playing music, but still very nice. They are pretty comfortable wearing for longer periods of time (gaming, on a plane, etc.), but the headband part can get a bit uncomfortable if you have them shortened to exactly fit your head. For those blessed with a larger than average head like me, I suggest leaving a little loose. The sound quality is stellar and the mic works very well. Incredibly please with them!
I would recommend this to a friendBrand response from SonyListens
Posted .HI jjroman, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Battery life is good. Connectivity is great even at far with walls in between and im still not having connectivity issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidS,
Thank you for sharing your feedback on the WH-1000XM5 headphones. We are beyond pleased to hear that you are enjoying the great sound quality, good battery life, and strong connectivity even over long distances and through walls. It’s rewarding to hear that our product has positively impacted your experience. Thank you for choosing Sony!
Best regards,
-Fred
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones! Previously had the ear buds xm4 and was a fan so I decided to get these as well and I am incredibly surprised with the quality of sound coming from these. Definitely the best headphone sive owned. The batter life alone is amazing and lasts me multiple days on the same charge. Has a very long range and I can leave my phone anywhere in th house and continue my conversations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gabriel, Awesome! We're thrilled to hear that you are enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
