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Your price for this item is $264.95
The comparable value price is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6093 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,093 reviews
  • Rated 5 out of 5 stars

    Buy These, Not AirPods Max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall breakdown: Pros - Great sound (for mainstream Bluetooth headphones, wired will always be better in the high-end) Amazing noise canceling, passive is good but active is incredible Nice ambient noise passthrough Great connectivity - 3.5mm or Bluetooth, multi device Good build quality General, one-size-fits-all design Mature and intuitive touch controls Useful companion app to further fine-tune your gear Much better carrying case than the competition from Apple Included charging and aux cable Cons - Thin and somewhat uncomfortable head band, depends on the shape of the user's head The black model easily becomes dirty but has been equally easy to clean, more of a nitpick that anything Truly wonderful active noise canceling. Puts any in-ear headphones with active noise canceling to shame, which it should as the form factor would be wasted if this were not true. Even the passive noise canceling with the headphones off is enjoyable and requires no battery. The presence of a 3.5 mm headphone jack is also greatly appreciated and nice to use, for example, in a setting such as a flight that might have a monitor with no Bluetooth connectivity. The Bluetooth range is also substantial - I am able to leave my phone at another level of my house and walk around without connectivity issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gage, Wonderful! We're thrilled to hear that you like the noise canceling function of the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig Sony_US

  • Rated 5 out of 5 stars

    Top choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation. Great sound fidelity overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GuilhermeP,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the WH1000XM5 headphones' noise cancellation and sound fidelity. It means a lot to us that the quality of our technology enhances your listening experience. Your positive feedback inspires us to keep delivering products that bring both innovation and enjoyment.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Xm5 Reviews

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pair of overeat headphones exceeded expectations. The battery life is fantastic, which also has fast charging speeds. The sound cancellation has taken a major jump from the previous generation. The headphones also come with the option to download an app which takes the enjoyment of the headphones to another level. Overall, worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanR, we're glad you are enjoying your new headphones! The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing working out headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and does not slip when working out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Megaman,


      It’s rewarding to hear you're loving the XM5 headphones! We're so happy to hear the design and amazing sound quality make them perfect for working out! We hope you have amazing moments with them.
      Thank you for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    BUY THESE NOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are so comfortable, anfforable and great at noise cancelling. Wore them on a recent flight to Disney. So easy to pair and connect! I tried the new Apple ones in the store and they were so heavy and uncomfortable. Shout out to the sales associate who suggested the ones I purchased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeniseC, That's awesome! Thanks for sharing you experience. We are glad that you like your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best full size headphones I have ever used. Clarityis outstanding. Sounds from bass to mids to treble is amazing. Connectivity extremely simple. Easy too use noise cancelling wear them all the time. I like that all I have to do is touch the side when I want to hear whats around me and as soon as i stop touching it like magic back to blocking out the world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NicoleC,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoy your Sony headphone's top-technology features! With up to 30 hours of battery, amazing Sound quality and Fantastic Noise Cancellation, you'll be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did tons of research on youtube on what headphones to get. I narrowed my decision down to the Airpods Max and these. I only use these for the gym and have no complaints. The ANC feature is the greatest thing ever created. I use it while squatting, bench, and deadlifts. Has never fallen off of my head. Can’t complain about anything. Also, I know it’s not meant to get wet. Looking to see how the swea will impact the headphones in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mackel, Awesome! We're pleased to hear that you like the overall features of the WH-1000XM5 and that it is helping you stay fit in the gym. This model doesn't have an IPX rating since it's not waterproof. Please be careful when using the unit in the rain or snow, in humid locations or when using the unit while you are sweaty. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Worth the leap of faith

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low end. ANC works great, especially on flights. Good battery life. Charges using USB-C cable. Much better than my old BeatsStudio Wireless or Powerbeats Pro (still best for work calls). So glad I took the leap of faith over Bose. Bose can claim top ANC but I'd rather have better sound with very good ANC and enjoy music and movies wearing a smile on the plane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WDWDuncan, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM5 headphones. We're glad you're enjoying all the improvements we made on these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are Worth getting because it has so many functions with it they have noise, cancellation and Speak to talk and ambient sound. Also, this is good for the gym because it stays on your head and it’s just on any type of head size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XavierP Awesome! We're pleased to hear that you're enjoying the audio and features of your new headphones. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    The boss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, great App, love the design Nice Fit, Loveit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kingdede, Amazing! We're thrilled to hear you love the design, great sound, excellent fit, and app of your Sony WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones! Best quality headphones I’ve ever had. Optimal Battery life, quality sound, amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and ANC. Fits comfortably. Bluetooth range is very far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, we're glad you like the sound quality and noise canceling feature of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    There really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these, the price is a bit hard to get behind but they are the best pair of headphones that I have wver owned. Great noise cancelation, the ambient noise is wonderful and they feel amazing to wear for long periods due to the vegan leather. I would highly recvomwnd execpt for thr fact that they have oittle to no sweat/water resistance so do be careful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DerpySlurpy602,

      Thank you for the 5-star rating and we're glad to hear that you love the noise canceling and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Godly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between these and the apple ones. I'm very glad I got these because they're cool, functional, and the noise cancelling is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArielV,

      We are honored to hear you chose the WH-1000XM5 and are so pleased with your decision! That great noise cancelling is thanks to our two processors and multiple microphones working together to keep your listening experience pristine. We're glad you found the perfect blend of style and performance!

      Thanks for making Sony part of your listening experience!

      Best regards,
      Dominick sony-global

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, easy BT connection and great noise cancelling features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Julsv,

      That is fantastic feedback! We are thrilled that you are enjoying the excellent sound quality, easy Bluetooth connection, and great noise canceling features of your Smoky Pink WH-1000XM5 headphones.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality, great sound and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChaseD,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you appreciate the amazing quality, sound, and noise cancellation of the WH1000XM5 headphones. It’s rewarding to know that they deliver an immersive listening experience that stands out. Your kind words inspire us to keep pushing the boundaries of audio technology.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and great sound quality. I wish they could be adjusted to be a bit smaller but that’s just a preference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mork, Fantastic! We're truly delighted to hear that you're enjoying the exceptional sound quality and comfortable fit of your WH-1000XM5 headphones! Your feedback regarding their design is greatly appreciated. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with these headphones. There is more technology in these headphones than i will ever use. I had Bose headphones for years. The ear padding wore out so i purchased the Sony headphones. The difference between them is like, the Bose are like driving a Lexus. The Sony is like driving a BMW. Both excellent but the Sony has a bit more power in the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dave,

      Thanks for the great review and a 5-star rating! It’s rewarding to hear how much you are loving your Sony Headphones! With up to 30 hours of battery life, you'll have enough power even for long trips; and with their modern and lightweight design, they fit snugly around the head with less pressure on the ears while keeping out external sound because of the amazing Noise Cancelling feature!

      Thank you for choosing Sony, have a great day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    The Best Noise-Cancelling Headphones I’ve Ever Own

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony WH-1000XM5 headphones exceeded every expectation. The noise cancellation is incredibly effective, the sound quality is rich and detailed, and the comfort is perfect even during long use. Battery life is excellent, and the smart features make daily use effortless. Truly a premium experience — worth every dollar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vidyaranya,

      We are thrilled to hear that your WH-1000XM5 headphones are providing such a premium experience! It is wonderful to know that you are enjoying the rich sound quality and effective noise cancellation, and we are glad that the battery life and smart features are adding such ease to your daily listening sessions.

      Thanks for choosing Sony to elevate your listening experience!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and very comfortable and the battery lasts a long time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lifshenco, we're glad you like the sound quality and battery of our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl Sony_US