Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
New to noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review may not be of much use as this is my first pair of noise cancelling headphones. Construction is solid and I am pleased with both the sound quality and noise cancellation. Voices are clear during calls and they sound great listening to music or movies. Appreciate the protection the carrying case provides. The battery life is outstanding. I have only used them while flying but have amassed about 14 hours us use the battery is 58% Bluetooth connection has dropped twice during that time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ADKey, Amazing! We're please to hear that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
The Best...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, great Noise-Canceling headphones. I'm gad I tried them all before buying these Sony headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VBcollegekid, Awesome! Thank you for your amazing 5-star review of the Sony WH-1000XM5 headphones! We're delighted to hear that you consider them the best choice after exploring different options. It’s wonderful that you value the perfect fit and outstanding noise canceling features of these headphones. Your feedback is incredibly important to us, and we're thrilled that you're enjoying your purchase. Thank you for choosing Sony! - Romeo
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality excellent I found them uncomfortable so returned them
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello KenF,
Thank you for considering Sony products.
We’re honored to hear that you valued the excellent sound quality of the WH1000XM5 headphones. We also recognize that comfort plays a crucial role, and we truly appreciate your candid feedback. While this experience does not reflect the high standards we aim to uphold, your comments are invaluable. Please be assured that we will share your insights with our dedicated Sony team as we continue our commitment to enhancing product quality.
Best regards,
-Fred
"Loved it"
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must product to buy. It has the best sound quality and is comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wish,
Thanks for sharing your experience! We're thrilled to hear that you love your WH-1000XM5 headphones. Comfort and top-notch sound quality make all the difference. Thanks for choosing Sony! Enjoy your music!
-Maria
Best headphones on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and quality build. These are without a doubt the most comfortable headphones I have ever used. Easily 10/10 for me my one and only complaint is that when turning them off you have to press the power button for a long time I often ended up putting them back in the case while they stayed ON and the battery drained. Hoping this can be fixed with a update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kurama, We are so glad to hear that you are enjoying your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
exceeded expectations
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfortable and light yet they feel durable. very easy to set up and use even though it has a companion app. the noise cancelling is way past what i would have expected
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ImpulsePurchase, That's really cool! We're extremely pleased to hear our industry-leading, Noise Canceling headphones WH-1000XM5 meets your needs, and it exceeded your expectations! It's good to know you are enjoying the incredible sound, excellent noise cancellation and exceptional comfort of these lightweight headphones. Thanks for giving the product a perfect rating and for choosing Sony! -Jess
Sony for the win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, they are better than the Beats Solo with the over the ear. The sound quality is amazing too! I highly recommend them for anyone who is interested in noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigTee,
We’re thrilled to hear you're enjoying the amazing sound quality and noise cancellation! Thank you for recommending us over the competition.
Thanks for choosing Sony.
Best regards,
Eliab
Amazing headphones, great alternantive to the XM6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, the sound quality is amazing an overall its a good pick espcially for those who want to buy a pair of headphoens but cant afford the XM6 at the moment. Only part I dont like is the power button, its too stiff and feels cheap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simam,
Thank you for this honest review of the XM5 headphones.
We're thrilled to hear you find the sound quality amazing and that they are a great pick. We also appreciate your feedback regarding the power button and will share this with our design team for future consideration–we're always looking for ways to improve our products!
Thanks for choosing Sony!
Sincerely,
Jenn.
Impressive noise-canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of noise cancelling headphones. I purchased these to wear on a flight and the turbulence on the plain was so minimal that all I could hear was my music playing in the background. I was impressed. The battery life is just as impressive. It also came with a case that I found useful for traveling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blue, we're glad you are enjoying our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling headphones, sound quality is amazing as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaiA,
Thank you for sharing your thoughts! It is fantastic to know that you’re impressed with the noise canceling and sound quality of the WH-1000XM5 headphones.
These headphones are designed with advanced noise cancellation technology and offer a comfortable fit for long listening sessions, making them perfect for immersing yourself in your favorite music or calls.
We appreciate you choosing Sony!
Best regards,
Estefany
Headphones xm5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality I love the noise cancellation too. And they are super comfortable I like headphones that cover my ears completely so I love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amer, Great! We're pleased to hear that you like the noise canceling function and comfort. We appreciate your feedback and thank you for choosing Sony. Erin
love em
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, amazing customizable sound in the sony app. it’s sleek it’s comfortable unless you sweat a lot at the gym. reason why this doesn’t have a 5 star review is the build quality. but i understand if it were to be anything but plastic it would probably be too heavy on the head. i had that problem with the airpod maxes and i prefer the xm5s much more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, We're glad that you like the sound and customizing the sound using the headphones connect app. We'll take note of your feedback regarding the build quality. Your insights are greatly appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound great and comfy for using for long periods of time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Xavi,
Thanks for the great review! We really appreciate the feedback. It is great to hear that you are enjoying your Sony headphones. Do not forget to get the Sony Sound Connect App to enhance the experience! Than you for choosing Sony, have an amazing day!
-DiegoV,
Top Tier Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Expensive, but very comfortable and well-made. This type of electronic equipment shouldn't need very many updates which is one of Sony's weaknesses. From my own experience, Sony tends to sell you great (expensive) products but instead of trying to keep them current with updates, they want to sell you a new version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Survey1, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is solid. The ANC is the best I ever heard. You cannot hear any outside noise once these headphones are on. Microphones for voice calls are amazing. I found these to be slightly uncomfortable but overall these are still once if the best headphones on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KoreyG, We're glad you are happy with your headphones. Make sure to adjust the headband slider according to your preference to avoid discomfort. Enjoy and thanks for choosing Sony! -Craig
Best Mic and Noice cancellation for Zoom meetinga
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried WmX4 and Airpods Max pro before. Both were causing robotic sound while speaking in zoom meetings specially if I use bluetooth mouse and keyboard. WMX5 fixed that problem for me.Sonny’s noice cancellation works better than max, max was more comfortable than wmx4 but wmx5 is the best even after long hours usage. the only concern is that is not waterproof but let’s see.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RFengineer, Great! We're glad that you like the noise canceling function, call and sound quality, and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphones I’ve ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is on another level. I’m in a park, watching the leaves on the trees rustling in the wind… but i hear only the audio coming from my headphones. There is no need for very high audio volume, when you have the top of the line noise cancelling headphones. I use them everyday. Battery charges so fast and lasts all day and even the next.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephan, we're glad you are enjoying the noise canceling feature and the battery of our industry-leading noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
Comfortable, great cancellation, good sound qualit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and stylish headphones. Have been able to wear during longer periods like on flights with little fatigue. Probably the best sound cancellation out of the competition. Sound quality is good but not fantastic (likely due to the cancellation filtering).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevinC,
We're truly delighted to hear that you like the excellent noise cancellation and you find it very comfortable to use during long periods of time. To get the most out of your purchase, please ensure you've downloaded the Sony Headphones Connect app. This will give you more control over your headphones and their performance.
If you feel like you are missing some bass or your music missing a bit of oomph, the Sony Headphones Connect app packs numerous audio presets curated by sound experts. Not everyone finds them perfect, nor are they meant to be. You can find one that suits you the most and tweak it to your preferences. For more details, you may refer to this link.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00286844
Thank you for sharing your feedback and for choosing Sony! -Jess
Would recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and has great sound quality. The battery lasts a long time. It's also easy to connect via Bluetooth, which I thought would be a downside to choosing these over AirPods to connect with Apple products, but it's really just as convenient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HelenaM Amazing! We're happy to hear that you like the comfort, sound quality, battery life, and ease of pairing. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Most amazing headphones ever
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give these a 10 I would! The noise cancelling is insane, the sound is so amazing, they are comfortable as heck. There is an app you can download and personalize the sound, it’s amazing. Only issue I ever have is they drown out too much noise- but that’s also great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllisonF, That's awesome! We're thrilled to hear that you feel the WH-1000XM5 is the best headphones you've ever owned. It's wonderful to know you are enjoying the amazing features, especially when the excellent noise canceling, comfortable fit, and overall sound quality of the unit. We also appreciate you're utilizing the built-in equalizer on the Sony Headphones Connect app. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess