Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
A concert in your ear hole and light as a feather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made. Light. Like feathers on my ears but the sound quality is astonishing! So glad I bought these. I replaced my older Sony headphones so I knew I’d be happy with the upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasG, We're glad to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas gift for my dad, he loved it And the noise cancelation works a little TOO well lol (these are worth it when it’s on sale though)
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, NathanC!
What a wonderful Christmas gift! We are so glad to hear your dad is loving his new WH-1000XM5 headphones. It’s great to know the noise cancellation is performing so well for him—we take that as a huge compliment!
Welcome to the Sony family, and we hope your dad enjoys many hours of peaceful listening.
Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones great sounds you will even get robbed and wont hear it coming thays how good they are
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielF,
You made the right choice with the Sony WH1000XM5! We're glad that you are enjoying the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought these for my nephew and loves them. He uses them to work out and says the noise cancellation is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigBrina1n,
Thank you for choosing Sony!
It brings us great joy to hear that your nephew loves the WH-1000XM5 headphones and values their superior noise cancellation during workouts. Knowing our products enhance his daily routine means a lot to us.
Best regards,
-Fred
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son and he’s loving them! He says the sound quality is good and they are comfortable with glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Luna!
We’re so happy to hear that your son is loving his WH-1000XM5 headphones! It’s great to know they are providing both the high-quality sound he enjoys and the comfort he needs while wearing glasses.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. Great product for the price! Great sound quality and comfort
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaM, That's fantastic! We're thrilled to hear that you love the amazing sound quality and the impressive noise cancellation of your WH-1000XM5. It's great to know that you find them extremely comfortable for long wear without causing any discomfort. Enjoy and thank you for choosing Sony! -Jess
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our family can now enjoy festivities. My nice no longer have to leave because of fireworks.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Partygirl!
We are very glad to hear that your niece can now enjoy festivities with the family, thanks to the WH-1000XM5 headphones.
Knowing that our technology is able to provide such a meaningful and peaceful experience is truly rewarding for us.
The industry-leading noise cancellation was designed to create your own quiet space, no matter how loud the world gets.
Thank you for choosing Sony!
All the best,
Estefany
Another fine Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owned Sony XM3 and XM4 wireless headphones. The XM5 is a significant upgrade with a more refined and neutral sound. However, I don't notice much difference in the quality of noise cancelling, compared to the XM4. The XM5 is comfortable and easy to setup and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby1947, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Pure Bless Experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Onces in a life time experience that I never throught I would be able to buy; but here I am loving the bass and sound quality,plus battery life ah pure Bless my anime music in 4k heaven.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Yuki, Thanks for sharing your awesome experience. We are thrilled to hear that you are loving the bass and sound quality of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
Sony is the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought bose quite comfort ultra return. Purchase sony wh-1000xm5 blue I live sound quallity base noise canceltion. I am keeping it Thank you Tony from best buy and sony excellent product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ovir11801,
You made the right choice upgrading to the Sony WH-1000XM5! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Great headphones.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. Excellent noise cancelling and sound is clear, but not sure if they are really that much better than most other headphone. I am not an audiophile, but I like them. I do have a problem at times watching a movie on my iPad with these headphone, where they beep at me and my movie pauses. It seems like the problem with the headphones, but I am not 100% sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, Thank you for sharing your experience with your Sony WH-1000XM5 headphones. We're glad to hear that you’re enjoying the excellent noise cancellation and sound quality! We completely understand how frustrating it can be when your movie pauses unexpectedly—especially when you’re trying to relax. This issue could be caused by accidental touch sensor activations, multi-device pairing conflicts, or auto power-off settings. Here are a few things that might help: Accidental touch sensor activation: Sometimes, the headphones may register an unintended touch. You can learn more here: helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534542.html?search=tap Multi-device pairing conflicts: If your headphones are connected to multiple devices, they may switch unexpectedly. Try disabling this feature: helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multi Auto power-off settings: The headphones might be set to turn off after a certain period of inactivity. Here’s how to check: helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000673390.html?search=auto%20power%20off It’s also a good idea to update your firmware, as this can resolve unexpected issues: sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/software/00278246 If none of these solutions work, I’d really recommend reaching out to Sony Support—they’d be happy to assist further: us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones We truly appreciate your feedback and hope you can fully enjoy your headphones without any interruptions! Best, Maria
Best Headphones for everyday use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with a nice app for easy control. The noise canceling is one of the best noise canceling out there! And comfortable Headphones with clarity in sound and that cover and listen feature is bomb!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GandhiV, great! We're glad you like the noise canceling feature, comfort and sound quality of our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! ~Earl
A must buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Had the XM4s, these are way better! The old ones used to make my ears uncomfortable after a few hours, dont have the same problem with these! 5 stars!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello danzr, We appreciate your feedback and we are glad that you like your new Sony WH1000XM5 wireless noise canceling headphoes. Thank you for your purchase. Enjoy your music! Vincent
Best gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my daughter for Christmas, i asked her what she thought of them. She said they are very comfortable and the noise cancelation works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertR,
We’re so glad to hear your daughter is enjoying the comfort and excellent noise cancellation of her new WH-1000XM5 headphones! It’s wonderful to know they made such a great gift.
Thanks for choosing Sony.
Best regards,
Eliab
Great set of headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my son. I was recommending Bose because I had Bose headphones before but he did his research on these and when I heard them as well I was like okay these are really nice. The sound, the connection and the options on these just makes it worth the money. Definitely would buy for myself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Deebo,
Thanks for the review! It brings us great satisfaction to hear how much your son is enjoying his Sony Headphones! With up to 30 hours of battery life, he'll have enough power even for long trips; and with their modern and lightweight design, they fit snugly around the head with less pressure on the ears while keeping out external sound because of the amazing Noise Cancelling feature!
Thank you for choosing Sony, have a great day!
-DiegoV
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly love my headphones, and I really appreciate the great customer service Best Buy provides. I’m very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nadah!
Thank you for your kind feedback! We are really happy to hear your positive experience with the WH-1000XM5 headphones.
We appreciate you choosing Sony!
Warm regards,
Estefany
One of the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. Good durability. Comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mann,
Very nice! We're happy to hear that you like the sound quality, durable design, and comfortable fit of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far THE best headphones ive owned. Great sound, both ambience and noise cancelling ans the NC effect is spot on. Super confortable to use during my workouts. They dont slide and the collr is beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anarellano, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great sounds quality and comfort
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has the best noise cancellation in the industry imo and the audio quality is great for the price. I would say you can get ebtter audio quality out of more expensive headphones such as the h95 but the comfort on the sony is the best I’ve experienced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luke, We're glad that you are enjoying the the sound quality and noise canceling function of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony Does In-fact HAve Best in Class ANC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. My primary use for these is actually work as i work from home with our two young kids who like to scream and be loud constantly. They really improve my focus with their best in class noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeD,
That's a great use case! We're so glad to hear the noise cancellation is helping you stay focused in a busy home environment! Sounds like the WH1000XM5 are making a real difference in your workday. Thanks for choosing Sony.
-Aldair