Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10563363
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Use of the 3 month reward of YouTube, Apple Music…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the headphones but i cant acceses to the benefits you guys gift. For example, the 3 months free acceses to YouTube or Apple Music I put the code and I can’t receive the reward lets say.
I would recommend this to a friendGreat Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these noise cancellation headphones. Really sets them apart from others.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JuniorN!
We are so pleased to hear how much you love your WH-1000XM5 noise canceling headphones! It's rewarding to know that our industry-leading Noise Cancellation technology truly sets them apart and is enhancing your listening experience. We designed the XM5s to deliver a superior, distraction-free environment, and your feedback is a wonderful validation of that effort.
Thanks again for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating whether I should get these over the airpods max until I started to see review for both headphones from youtubers and audiophiles and mostly they were saying that the xm5s or xm4s would be a better pick than the AirPods max considering the overpriced headphones is heavy and can be uncomfortable for longer periods of listening times. 100% recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GKG123, You've made a right choice! We're also glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great product!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Sony XM4s, Boses, etc. Bose has released a competive model. It costs $100 more and have been able to compare in store it depends on concern with sound or noice cancellation. Best buy had this model and sell for $299 and even looked for a price without me asking. The manager, Keith, is really a super person. He told mechechas been at Best Buy for 17 years. I haveckbown him for 12 years, since day I moved back to Gainesville Store. I check online, but purchased most of items at this store I was cocerned with both. My opinion this model is better than the new Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Great buy, DarrelS! We're pleased to hear that you are satisfied with your purchase. We also appreciate you taking the time sharing us your wonderful shopping experience. Thank you for choosing Sony. Erin
Not Better Than Bose Ultra or Momentum 4
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good ANC headphones but the found the ear cups too small and shallow, not very comfortable to use. The stock sound is terrible, will need to EQ in the Sony app, but after EQ sound is not bad.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kendall! Thanks for taking the time to share your feedback on the WH-1000XM5 headphones. We're sorry to hear that the earcups weren't as comfortable as you'd hoped and that the initial sound profile didn't quite meet your expectations.
We understand that comfort is key, especially during long listening sessions, and we appreciate you bringing the earcup size and depth to our attention. This kind of feedback is valuable as we're always looking for ways to improve our designs.
It's great to hear that you were able to customize the sound to your liking using the Sony Headphones Connect app's EQ settings! We're also glad that you found the Active Noise Cancellation (ANC) to be effective – it's something we're very proud of with the WH-1000XM5.
Thanks again for your honest review and choosing us. Your insights are helpful for us and for others considering these headphones. If you have any further questions or suggestions, please don't hesitate to reach out!
Best regards,
Gus
Sony Social Media Team
Awesome Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are reaaly great at blocking out sound and allowing sound through, whichever is need depending on the situation. They are also very comfortable and have great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar, Awesome! We're are glad that you like the sound quality. comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the XM4. I loved those, but the 5’s are an upgrade in sound and comfort. I have big ears and these fit my large nogin better.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, GregE! Enjoy and thanks for choosing Sony! -Craig
Noise cancelling headphones review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made, it really cancel all the outside noise , and is so comfortable that I can sleep with them on .
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, MatiasC! Thanks for purchasing our WH-1000XM5 and we are happy that you are satisfied with your purchase and performance of these headphones. Glad to know you appreciate the excellent noise cancellation and exceptional comfort these headphones deliver. Thank you for giving the product a perfect rating! -Jess
Great audio product, needs mechanical improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing audio product. However for new buyers be super gentle when putting on. Overtime the joints get weak and may snap. The quality there needs improvement mechanically. The audio technology is the best nonetheless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnC,
We appreciate your feedback regarding the build of the WH-1000XM5. While we designed these with a lightweight, "noiseless" construction for maximum comfort, we take your comments about the mechanical joints seriously. We recommend storing them in the included hard case when not in use to protect the swivel points. If you ever experience a structural issue, please contact our support team to discuss repair options or our specialized headband service.
Thanks for choosing Sony.
Best regards,
Eliab
Affordable & efficient
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headsets! I wear them to the gym everyday & they are so comfortable !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KianaC,
Thank you for choosing Sony!
We're elated to hear that you love your WH1000XM5 headphones and find them so comfortable for everyday gym use! It's wonderful to know they enhance your workout experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
Quality Sound
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding product with one of the best apps that let you tune the sound to your exact preference. Amazing bass and good noise cancelling, however not better than the Air Pods Max noise cancelling in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi number1hero,
Thanks for commenting! We are so happy to know your satisfaction with the exceptional sound quality, customizable settings through the Sony Headphones Connect app, and great noise canceling function of the WH-1000XM5. We truly appreciate your comparison about the noise canceling of these headphones to another brand.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Some of the best headphone out there today
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went from apple ear pods to these and the sound quality and build quality is just amazing they work really well with e drum and my iPad Pro 13 easy connection with Sony app I would recommend these to anyone that need some good quality headphones with great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stoopidhead918,
Thank you so much for your fantastic review! We're so glad to hear that you’re enjoying the amazing sound and build quality of your WH-1000XM5 headphones. It’s great to know they pair seamlessly with your e-drum and iPad Pro. We appreciate your recommendation and hope you continue to enjoy every beat!
Thank you for choosing Sony!
-Maria
best headphones ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product, great quality and sound and top notch noise cancelling. It feels very light when wearing. i highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noel, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Incredible!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! I travel internationally often. Have fallen asleep with these on my head for 9 hours and woke up not feeling any ache nor hearing fatigue. Bass is also incredible!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CollynL,
Thank you for choosing Sony!
We're very glad to hear that you’re enjoying the WH-1000XM5 headphones, especially during your travels. It’s great to know they provide you with comfort and incredible sound quality, even during long journeys. We're also delighted that you find the bass incredible! Safe travels, and happy listening!
Best regards,
-Fred
Xm5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and comfort! Been using them for a while and have been nothing but amazed. The noise cancelling and audio quality are what I look forward to the most when putting them on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelE, Thank you for the great review! We're glad you like the excellent noise cancellation, incredible audio and comfortable fit of your Sony WH-1000XM5. It sounds like we hit the the mark with the WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Jess
Great product and light weight
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using only for a week, Sound quality is great. Very light weight and spatial sound is good. What’s annoying, auto pauses music even if Im humming a song, have to figure out to stop that!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Planet51, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best sounding headphones. Noise cancelling is very effective. The only thing, is I would just pay the extra $60 for the xm6 right now, since the noise cancelling is even better with those.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RyanL!
It is great to hear that you're finding the noise cancelling on your WH-1000XM5 so effective—it really is a benchmark for clear listening.
We also appreciate you sharing your perspective on the value of the WH-1000XM6. You make a great point; while the XM5 remains a top-tier performer, the newer XM6 features our updated QN3 processor and 12 microphones to push that noise cancelling even further. It’s helpful for other shoppers to hear how you weigh that price difference against the latest tech!
Thank you for being a part of the Sony community.
Best regards,
Gus, Sony Social Media Team
Sonys
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality, easy to style, feels light.. Recommend to who ever is looking for a bass and treble clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan Awesome! We're happy to hear that you are enjoying your new WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
Great Headphones - Great Musicality and Great NC!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these headphones for a few weeks now, and primarily bought them for the work environment. Later in the year, I will be transitioning to a noisy open cubicle floorplan, and that is why I bought this noise cancelling headphones. So far I am very impressed with the high quality musicality of the headphones, as well as the noise cancelling capabilities; my last corded NC headset was nowhere close to either in capabilities, but was fantastic at the time I bought them. This Sony headset has set the bar even higher! I now use them almost every workday, and some weekend days, just because they are so good. I highly recommend them to anyone, especially anyone using an Android phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelInNC. Great! We're are thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good options if you lookind for everyday headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my nephew. I like the quality of the materials, it is proof of damage if you bend it. Nice sound. Far better than Sony - WH1000XM4. The weight is very light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dmytro, Excellent! We're also glad that you like the quality of this headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin