Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10851333
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sound cancelation is to good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, the best sound cancelation, the weight is to light
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicolasR,
Thanks for the fantastic five stars! We're thrilled to hear you're enjoying the industry-leading noise cancellation on your WH-1000XM5 headphones.
A key design goal for the XM5s was to create an ultra-lightweight and comfortable experience for all-day listening, and we're glad that feature is standing out for you!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
A Neurospicy Person's Best Friend
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With or without the app, noise around me disappears almost entirely. Adding music to the mix and I can relax, unwind, and not worry about getting too overstimulated. Excellent for those who can get easily overstimulated with excessive/complex/loud noises.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VrellaB, We're glad that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Incredible battery life!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves these earphones. The sound quality is amazing and she said that the battery lasted an entire month!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Becky, Great! We're glad that your daughter loves her new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony best headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I had ever used. The quality is amazing, great comfort for my ears, and the noise cancellation is a 10/10.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosJ,
Amazing! We are truly happy to know your satisfaction with the superb quality, very comfortable fit design, and exceptional noise canceling feature of our WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
Best headphones yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Design, sound, functions, etc. Best headphones so far. Personally better than Airpods Max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi philosykos, We're glad that you like the sound and functionality. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I have been comparing my bose QC 35 II and Sony 1000XM5. The latter beat the former out of the park in terms of sound quality and bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Odin Great! We're glad that you are enjoying the audio quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love these headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So y makes the best products and these headphones don’t disappoint. Noice canceling is awesome and they just fit so well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Enzo,
Very nice! We're glad to hear that you like the noise canceling and fit of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not super loud but good for noise cancellation And comfortable dont slip
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User483020,
It brings us great satisfaction to hear that the WH-1000XM5 is providing the comfort and stability you need for daily wear. We designed these with a lightweight, "soft fit" leather to ensure they stay secure without feeling tight.
Regarding the volume, we appreciate your feedback. Our engineers prioritize high-fidelity audio and ear health, ensuring that even at safer volumes, our Industry-Leading Noise Cancellation allows you to hear every detail of your music by blocking out the world around you. This allows for a crisp, immersive experience without the need to "crank up" the sound to compete with background noise.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing! And shipping was fast and convenient. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello YobiH,
Thank you for choosing Sony!
We’re elated to hear that you’re enjoying the amazing sound quality of the WH-1000XM5 headphones and that the shipping experience was fast and convenient. Your recommendation means a lot to us, and we’re glad to have contributed to your positive experience.
Best regards,
-Fred
Great headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass and fine detailing. Noise cancelation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, VazraviratP! You definitely made the right choice with these headphones. We're thrilled to hear that you appreciate the exceptional features and exquisite sound quality of the WH-1000XM5 headphones! Thank you so much for choosing Sony! -Jess
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best hearing aids I've ever tried, the noise cancellation is very good, 100% recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LarryML,
Thank you for choosing Sony!
We're delighted that you find the WH-1000XM5 headphones to be the best you've ever tried. The noise cancellation feature is indeed a standout, and we're thrilled to know you're enjoying it. Thank you for your recommendation! We appreciate your support and hope you continue to enjoy your listening experience!
Best regards,
-Fred
Hands down one of my favorite headphones.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these things I've had these for quite a while and they still look and work like brand new. My fiance absolutely hates them because of the noise canceling when I have them on and she has to get up and tap me on the shoulders to get my attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy, We're pleased to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Great headphones!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So light and convenient to bring everywhere, definitely a worthwhile investment. Love the noise cancellation and the color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel, Awesome choice! We are glad to hear that you are enjoying the noise canceling of your new WH1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sony Headphones - Wireless
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazing. The only struggle is trying to get them synced for the first time with having to download the app and everything which you have to do everytime you want to use them with a new device but after that connection is easy and ready to go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaunaW, We're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love it, idk how I was without them, it’s my new love
I would recommend this to a friendgood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great for phone calls which is what I use them for. I have still not learned everything they can do and am thankful that the app is on my phone to help learn everything it does.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience, WesleyH!
We are delighted to hear that your WH-1000XM5 are performing great for your phone calls! Clear communication is a major focus for us.
It’s also wonderful that you are finding the companion app helpful for discovering all the advanced features the headphones have to offer. There’s certainly a lot of great functionality packed into them!
Thank you again for choosing Sony.
Best regards, Gus, Sony Social Media Team
Best headphones ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product great noise cancelling and state of the art sound, these headphone are amazingly comfortable also
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TTran,
Thanks for sharing your review! It is fantastic to know that you are having such a great experience with your new WH-1000XM5. We really appreciate the feedback and are so happy they’ve been a great fit for you.
We really appreciate you choosing Sony!
Enjoy the holidays! Best regards,
Estefany
Worthy purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation was great! A very comfortable fit when compared to Sony - WH1000XM4
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SravyaV, this is great! We're delighted to hear that you're enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
Bob
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and easy to pair. Sound is amazing as well. Far superior to dated Sony headphones with wired connectivity that I previously owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertW,
That's very nice to hear! We're glad that you're enjoying the sound quality and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and sound is wonderful too! Much more comfortable to wear for long periods of time compared to AirPod max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MatthewM, Awesome! We're glad that you like that this is very comfortable to use, sound quality, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin