Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- |
- SKU:
- 10851333
Customer reviews
Rating 4.6 out of 5 stars with 6069 reviews
(6,069 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! They look great on, good quality and holds a charge.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Memo, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Nice headphones!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality seems to be amazing but the sound leak worries me a bit.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AadityaK,
Thanks for sharing your experience! We're glad you're impressed with the amazing sound quality of the Sony XM5 headphones. We understand your concern about sound leakage — adjusting the fit and volume can sometimes help reduce it. Thank you for choosing Sony! Enjoy! -Maria
Rated 5 out of 5 stars
Quality headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, I mainly wear them when I’m at school, loving from class to class and sitting down to work on some homework or reading. The ANC helps me to focus even when not listening to music. Highly recommend
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi THEGUY, Thank you for taking the time to write such a wonderful review of your experience with our newest Industry Leading Noise Canceling Headphones, WH-1000XM5. We're glad you're enjoying all the improvements we made on these in-ear headphones, especially the exceptional noise canceling feature and sound quality that caters your lifestyle. It sounds like we hit the mark with the XM5s. Thank you so much for choosing Sony! -Jess
Rated 5 out of 5 stars
Like
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Good style. Sits well light weight.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ou812, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Its worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are having second thoughts about buying these headphones then you need to read this review. Go ahead and buy it! I cross shopped it against its Bose and Apple counterparts, It's definitely the winner due to its form, sound quality and weight. It just happens to be the most beautiful of all the 3 too but aesthetics can be a bit subjective.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DondeEsta, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 4 out of 5 stars
Sony XM5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones have great sound quality for everyday users. Most advanced adaptive noise cancellation in its class. As for connectivity with Apple it can’t real contend with headphones like AirPods Max or Beats.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarionM, fantastic! You've certainly made a great choice! We're truly happy to hear about your satisfaction with the amazing sound quality and exceptional noise canceling feature of your WH1000XM5. Thank you so much for your purchase and for choosing Sony! - Romeo
Rated 5 out of 5 stars
Sony Value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve owned in years. Ease of use and comfortable. Noise canceling is great but can be iffy when people are screaming around you. It will try to block there voice but is very wierd.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcR Great! We're happy to hear that you like the ease of use, comfortable, and noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ANC and comfortable wearing. It is super light on head
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earbudsking, Great choice! We are so glad to hear that you are enjoying your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
So far so good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received these today. I previously had the SONY xm3's. These headphones sound so much better to me. I have only been listening to them for a little more than an hour, but so far i am happy with the purchase. My only negative is that the case they come in is pretty large. I have not used it for more than an hour, so i cant yet rate the battery.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eaflorida, Thanks for sharing your experience with your new Sony wireless noise canceling headphones. We are glad that you are happy with your WH-1000XM5. You can enjoy your music for up to 30 hours with your new WH-1000XM5 headphones and they support quick charging (3 min charge for 3 hours of playback). They also support multipoint connection that allows you to quickly switch between devices. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Upgraded
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelling. The quality of sound drastically better compared to previous sony headphone products. Well worth the upgrade
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FloranteD, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“This is the best $400 I spent. It has a comfortable fit and the sound quality is amazing. I can’t use other earphones anymore because the quality doesn’t match up. If people asked which headphones they should buy, I would recommend them this.”
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HelenY, Thanks for your feedback. We are glad that your Sony WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
Rated 4 out of 5 stars
Overall a great choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super comfortable to wear all day and the microphone is very clear during meetings. I will say not being able to connect to multiple devices at once has thrown me off a little bit. The battery life is phenomenal.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmberR,
Thank you for the review and we're glad to hear that you like the comfortable design, battery life and microphone of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Expensive but well worth it.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but well worth the premium. It is durable and the sounds are great.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyFlyRy, Fantastic! We're glad to hear that you find them well worth the premium price. And it's good to know you appreciate the durable design and great sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Amazing headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever used. Sound quality is amazing
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AakarshM, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Perfect fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my daughter as she wanted something to use in her dorm to not disturb her roommate while she watched TV or watched any video. She is very particular about the fit and knew she wanted over the ear head phones. She has absolutely loved them
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PerlaG, You've made the perfect choice! We're delighted to hear that your daughter loved her new Sony XM5 headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Don't look just buy them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a much older pair of Sony headphones that sounded really great. These blow them away. The noise reduction is awesome. I can mow my lawn and never hear the mower running. Also while using it talking on my phone it does fantastic! Great investment for headphones.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Larry56! We're glad that you are impressed with the noise cancelling feature of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. Also, the new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Best carrying case in the game
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like this better than the Airpods Max. Not as seamless as apples headphones for the apple ecosystem, But fit and comfortability wise I would definitely choose this over the other. ANC feature is nice and carrying case is really nice.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi olaniso, We're delighted to hear that you like the fit, comfortability, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones. I am not an audiophile but they sound great to me. A couple of great features are when you talk it pauses the music and turns on the microphone so you can hear yourself talk. Another is when you lift one side of the headphone it pauses the music until you put it back to your ear.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricE, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, the noise cancellation is second to none and it allows you to feel like you are transported to another world. The headphones were sunk in water by accident and still got no damage, would recommend.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Eri
Rated 5 out of 5 stars
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very very good. I had the M4 for a while and got water into them so they stopped working. Then I got the Beats Studio 3 I must tell you, those are nothing compared to the Sonys. The noise cancellation feature should be the best in the market in my opinion.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ejay, Great! We're glad that you like the noise canceling and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin





















