Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10851333
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to headphones, my old ones died for the most part. The day before my vacation, loved the new headphones and the employees were super helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MikeP! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Best buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ufff OMG!!! SOUNDS AMAZING ... QUALITY WITH AFFORDABILITY. MUST BUY.... BEST BUY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Simarpreet, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Fabulous!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally after spending thousands of dollars on Bose sound canceling headphones over the years, a product that actually does work. You can’t go wrong with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MightyJoe,
That is very nice to hear! We're happy to hear you like the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
Great Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Great sound quality. Lightweight quality material. When you wear a hat it messes with the connection and ear sensors! Try not to distort ear sensors wearing hats. Otherwise great purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the feedback, BrianM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
OK but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are just ok in my opinion. I am a radio dj. They suffice as back ip emergency pair but I am not in love with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeverlyS,
Thank you for considering Sony products.
We apologize that the WH-1000XM5 headphones have not fully impressed you in your role as a radio DJ. We want you to enjoy a five-star experience with your headphones, and we would appreciate any additional details about your concerns or any issues with the unit. Please don’t hesitate to reach out to our support team, who are ready to assist in enhancing your experience with the headphones.
You can access all the necessary contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
awesome cans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair of cans. Sound quaity over the WH3s is noticable. Love everything but one thing of note is the build doesn't feel as solid. Great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edgesire, Great! We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphones I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones I've ever had despite big price tag it delivers. I was thinking buying a sound bar but now I don't need one at all. Highly recommend this product. Battery life is amazing. Lasted me all long flight to Europe with 4 hours overlay.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikolay, Awesome! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded from the xm3’s (which I absolutely loved) and these are pretty amazing. I look forward to putting them on almost every day!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jada, Congratulations on your upgrade! We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Wonderful and Light Weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the app allows a seemless transition between the different listening modes. They are practicla and fairly simple to use. However I love that they are light weight and you can barely feel that they are on your head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xxdavidx1, Awesome! We're glad that you are enjoying the ease of using the app and light-weight design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product service I’d like to recommend to pursue this item
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DjT1,
That's wonderful feedback! We are delighted to hear you're enjoying your WH-1000XM5 headphones and had a great experience purchasing them at Best Buy. Thanks for choosing Sony.
Best regards, Eliab
good ! great !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theyre good! and they dont look like an eyesore like other earphones! battery is amazing too, i went to sleep with them and they lasted all night!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
Thank you for the purchase! We're happy to hear that you're enjoying the battery life and design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
LOVE THESE HEADPHONES!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sony XM5’s deliver top-tier sound on my iPhone!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnriqueG,
Very nice! We're happy to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
Sony XM5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the best over the ear headphones I've had! Highly recommended for anyone looking for good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankieC, You've made an excellent choice! We're very pleased to hear you like the great sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Best gym headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever. Use them in the gym all the time. I can’t use anything else
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeanteQ,
Thank you for choosing Sony!
We're truly heartened to learn that your WH-1000XM5 headphones have become your go-to choice for the gym and that nothing else compares for you. It’s great to know they deliver the sound and comfort you need during your workouts—thank you for sharing your feedback!
Best regards,
-Fred
Bday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom and I bought these for my brothers birthday and he loved them! I got to try them on and they have great bass and cool features like they stop playing music on their own when you take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AletseM, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
13 year old loves these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid bought these for wearing during lunch and before and after school. Pretty pricey but as far as I can tell he loves them. Takes them everywhere he goes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SeekNKnow,
Perfect! It seems that you found the perfect headphone for your son. We're glad that he's enjoying his new Sony WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Marco
mx5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance, this sound cancellation method is killer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelimD, Fantastic! We're very pleased to hear you like the amazing performance and excellent noise cancellation of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price, easy to carry and easy to connnwct to your devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinS, Thank you for giving the WH1000XM5 a perfect rating! We're glad to hear that you find the sound quality impressive for the price. It's also great to know that you appreciate their portability and ease of connectivity with your devices. Thanks for choosing Sony! -Sam
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was better than we expected. We had read great things but really does what it says and worked excellently. Would definitely recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geri,
Thank you for the purchase! We're happy to hear that you like the headphones and it is living up to your expectations. We appreciate the recommendation and thank you for choosing Sony!
-David
Sorry headset... I love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple!!! Hi Quality!! this headset by Sony are the number one
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CesarM! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig