Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 10851333
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Worth the Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line in comfortable noise-cancelling headphones. 3D sound is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RYAN, Thank you for giving the WH1000XM5 a perfect rating! We're so pleased to hear you like the comfortable fit, 360 reality audio, and top of the line noise cancellation of your new Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Sony xm5
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sound, nice outlook. Good services, good product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User310452,
We are thrilled to hear that you are so happy with both your new WH-1000XM5 and the service you received! We take great pride in combining high-performance audio with a sleek, sophisticated outlook and design.
The WH-1000XM5 was crafted with a noiseless design and a slim, lightweight headband to ensure that they look as good as they sound. We are glad that the entire experience—from the product quality to our service—has met your standards for excellence.
We really appreciate you being part of the Sony family.
Regards,
Dominick
WH-1000XM5 review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, nice bluetooth interface, very effective NC
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xplane, Great! We're glad that you like the light-weight design, Bluetooth interface, and noise canceling function. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Amazing headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, battery life, and connectivity
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user363735, Awesome! We're glad that you like the sound quality, battery life, and connectivity. Thanks for your feedback and for choosing Sony. Erin
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! If you enjoy instrumental music this is the best! Very light weight as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SmNihal, Amazing! You've made an excellent choice! We are truly happy to hear you are very satisfied purchase and you're having an enjoyable listening experience with these headphones. Good to know you like the excellent audio and lightweight design that are also noteworthy.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess
Amazingly comfortable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent comfort and amazing ANC. Can't recommend these enough!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RaulS, Awesome! We're happy to hear that you like that these are comfortable and noise canceling works well. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these, sound quality is excellent, no noticeable delay when watching YouTube, Netflix, and Hulu. TV shows like Breaking Bad feel way more immersive. ANC is acceptable, only complaint with it is that I wish it would do a better job cancelling out higher pitched noises. Overall, these headphones are great and I have had no problems with them so far. 9/10- one point taken off for ANC quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BENNNNNNNN, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Awesome Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Sound Quality! Comfortable fit as well. 5/5 Stars!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user444769, Thank you for your 5-star rating! We're delighted to hear that you like the sound quality and comfortable fit. Thank you for choosing Sony. Erin
Very comfy headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable wearing it. Light, very nice noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user610353, We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones, been using Sonys for years. I wish they had a better IP rating but otherwise everything else about these are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Thank you very much for the five-star rating! We are delighted to know that you are enjoying your Sony XM5 headphones. Thank you for choosing Sony! Enjoy! -Maria
Buy em
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best mainstream noise cancelling line -- all of the WH1000s -- out there right now. It takes a little tinkering in the app to get the perfect EQ settings but otherwise these are amazing. I think I spend more time with them on than with them off during my waking hours
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SebastianB, we're glad you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gifted these headphones for Christmas. My fiancee loves them. The sound quality is great, even when listening to lower quality audio. Super easy to use right out of the box. No problem connecting these to her phone at all. The noise canceling feature is also high quality and we cannot hear anything outside the headphones when using it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganP, Awesome! We're glad that you fiance loves here new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the sound on it is perfect, they are comfortable, easy to put away.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user481993,
Awesome! We're truly delighted to hear that you are pleased with the sound quality and comfortability of your new Sony WH1000XM5 Headphone. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Marco
Sony - WH-1000XM5 Wireless Noise-Canceling Over-th
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and super comfortable.Love the color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarthaM, Great! We're delighted to hear that you are enjoying thee sound and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent sound amazing weight!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Not what yoU would get with wired headphones at the same price level but for Bluetooth headphones they are excellent. I did compare them against apple max and overall preference the sound of Sony, plus Sony you can customize easily (at least on mobile’s devices). There are a number of minuses all linked to software implementation : if you connect to 2 devices simultaneously you significantly cut the range of the connection and that silly speak-to-chat feature keeps enabling itself no matter how many times you turn it off. Apple max definitely switches from device to device much easier at least in apple ecosystem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexF, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Headband too hard again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones. They sound AMAZING and feel really nice and light. The reason i returned them is because of the headband. Its too hard and gives me a headache after only 30 minutes. I do not know why they don't add softer padding on top like they did on the XM2 and XM3 anymore. If the headband doesn't bother you, I can recommend these on sale or refurbished and save the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chaseyoboy, while we're glad that you like the sound quality, we regret to hear that the headphones had to be returned. There are some reasons why your ears may hurt when putting on or wearing headphones. For more details, please check here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00015243
We hope that you'll consider the XM5 again in your future purchase.
Regards,
Erin
Sony did it again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is pretty good, I rock these at the gym all the time plus they don’t hurt my ears after long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .HiHoward, Great! We're glad that you like the sound quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Headphones! Worth it?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for just under 350 with tax during the sale. I had been wanting a pair of overhead headphones that would cover my ears (to not disturb piercings). Really love the battery life on them plus they charge super quickly. Would recommend, I've never really tried noice canceling headphones before so I'm not sure if they are a "good deal" but I love my pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sophia, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Excellent headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and confort. I would've loved if they were water proof.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user800364, We are glad that you like the quality of your Sony WH1000XM5 wireless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
Awesome headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Comfortable and amazing. Really bang for the buck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi uncletrundle, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin