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Customer Ratings & Reviews

Your price for this item is $264.99
The comparable value price is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 6103 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 301 Showing 6,001-6,020 of 6,103 reviews
  • Rated 5 out of 5 stars

    Sony Xm5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, a little expensive, but well worth the price for the noiss cancellation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shaun1987, Awesome! We're glad that you like the sound nd noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    AMAZING

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, noise cancelling and great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristiR, Awesome! We're thrilled to hear that you're enjoying your WH1000XM5 headphones. Your feedback is greatly appreciated! Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Perfect For Video Calls

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for voice isolation in loud environments, busy airport etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewM, Great! We're glad that you are enjoying your new headphones. The WH1000XM5 is perfect for calls and travel companion! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony XM5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever owned. Don’t regret this purchase at all. Completely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi spnchr,

      You made the right choice with the Sony WH-1000XM5! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones for cancelling out external background noise, and at a very reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brock,
      Perfect! We're glad you like your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is good! My son loves it very much. The sound is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GirlinaMendoza, Thanks for the 5-star review. We are glad to hear that your son loves his new Sony wireless noise canceling headphones. You chose the for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very good sound quality and can be used on the go anywhere and is also very light but durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bwuh, We are glad that you like the sound quality of your Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    best pair of headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best pair of headphones i have ever owned. the noise canceling is top notch

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user130527, we're glad you like the noise canceling feature of our WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sonny headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my new headphone It’s very nice and the sound is so clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user668753, Awesome! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Worth the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the headphones I’ve had these are the best I’ve ever purchased. These were worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex,

      You made the right choice with the Sony WH-1000XM5! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. They fit very snug and noice cancellation is great !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobC,

      Awesome! We're thrilled that you like the sound quality, fit, and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    WH-1000mx5 are fantastic.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones with great sound quality and top notch noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi marie223,
      Great! We're glad that you like the audio quality and noise cancelation feature of your new Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these on a eight hour plane flight and let me say it was a quiet flight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TonyG, We're glad that you like the noise canceling function during your long flight. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Beats and AirPods every since I can remember. These are by far WAY WAY WAY better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rugeenkurdi, You've made an excellent choice! Thank you for giving the WH1000XM5 a perfect rating! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    New Sony headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best I've worn regarding quality and comfort. They have improved durability as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TRuth, Thank you for this amazing review of your WH-1000XM5. We're glad you love the exceptional comfort and amazing sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Love these!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ones out there in this price range. Sounds incredible

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user643337, Fantastic! We're delighted that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Top of the line headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality Headphones! Noise cancelling is superb and the sound quality is top notch!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user446966, We are glad that you like the sound quality and noise canceling feature of your Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Gee's Headphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound .. overall best headphone purchase to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TawanaS, We are glad that your new Sony WH1000XM5 headphones are the best headphones for you. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. You can always customize the Equalizer setting from the “Sony | Headphones Connect” app to personalize your listening experience. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    As advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent noise cancellation, sound quality, and build quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jusi, We're happy to hear that you like the noise cancellation, sound , and build quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    best headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound canceling, saved my sanity on a 12 hour flight!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamescS, Awesome! We're delighted to hear that you like the sound and enjoyed your 12 hour flight using these headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US