Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used these for an international flight last yr. They are very easy to use and have a great sound. I just tap and move my finger up and down on the ear piece to adjust station, song chouce and volume. I recommend highly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nana3Times, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Great Headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium sound and great noise cancelling. Very comfortable to wear fir long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KillerBug666, Thanks for sharing your feedback. We are glad that you like the sound quality and noise canceling feature of your new Sony WH1000XM5 headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
Better than Bose!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! They seemed a bit complicated but in actuality really easy to use. Quick to charge and has lasted me two whole days without recharging it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jayded,
We are thrilled to hear that you are enjoying your Sony WH-1000XM5 . This unit also includes an excellent sound quality, superior noise-canceling, and a comfortable design, making them a strong choice for audiophiles.
Thank you for choosing Sony!
-Fred
5 out of 5 recommendation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality long battery life and noise canceling, so you can't hear the kids fight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rooster1776,
We are thrilled to hear that the WH-1000XM5 is providing the peace and quiet you need! It is great to know you are enjoying the industry-leading noise cancellation and long battery life.
Thanks for choosing Sony.
Best regards, Eliab
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used only a daily basis and they are very comfortable to wear for hours and sound great and app allows for EQ settings
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelR,
Awesome! We're glad that you are enjoying the comfort, sound quality, and dedicated app (Sony Headphones Connect) of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
xm5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancelling on this headset is just a entire new level, design is simple and light, in love with this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilling, Awesome! We're delighted to hear that you like the noise canceling function and design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Superb headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great discount. A step above their previous model
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeC,
Thank you for choosing Sony!
We’re elated to hear that you appreciate the WH1000XM5 headphones and the value they offer. Noting the advancement over the previous model encourages us to keep innovating and delivering superior audio experiences for our customers.
Best regards,
-Fred
Amazing Sound Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These haedphones are the truth! They have amazing sound quality its like being in the middle of the movie, vidoe, or song you are playing. When playing a movie you can hear the ancillary background conversations on the movie. I kept thinking someone was in the room with me! The noise canceling feature is top notch, i recently took a 4 hour flight abd had a screaming baby about 4 rows behind me. I poped on my headphones, started a movie and voila no more screaming baby!! Worth every penny for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TXGirl0703,
Thank you so much for sharing your great experience with us! We're really happy you are enjoying the amazing sound quality and noise canceling features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Kris
Comfortable headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable headphones that are easy to use with the app. They are soundproof pretty well! Recommend for anyone looking to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynda,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying the WH-1000XM5 headphones and finding them comfortable and user-friendly. We truly appreciate your recommendation!
With our WH-1000XM5 you can enjoy High-Resolution Audio playback, ensuring high-quality sound.
Thanks for choosing Sony!
Best regards,
- Stephanie
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, I expected the sound to be better but I use it a lot, for gym, work, etc. For the price, its a 4 star
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoxxedYouUp,
We are pleased to learn that your WH-1000XM5 headphones have become such a versatile part of your daily routine, from your workouts to your professional life. We would like to mention that you can further enhance and personalize your audio experience by using the Sony | Sound Connect app. Within the app, you can use the Equalizer settings to choose from various presets or manually adjust the frequency levels to find the specific sound profile that resonates best with you.
Thank you for trusting Sony.
Best regards,
Dominick
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Most comfortable and best sounding headset I’ve ever owned. Highly recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeviW, Awesome! We're glad that you like the sound quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and noise cancellation! Bought them because I fly a lot for work and they’re great for blocking out all the noise in airports and on the plane. Highly recommend, if you have extra money laying around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisJ, Thank you for the awesome review! We're glad you like the excellent noise canceling feature of your Sony WH1000XM5 and it's great to hear that it blocks out all the noise in airports and on the plane. Thanks for choosing Sony! -Sam
SONY HEADPHONES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."They're great", says the teenage son who received the headphones as a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NeilG,
That is wonderful to hear! We are so glad your son is enjoying his new headphones and that they've made a great gift.
Thanks for choosing Sony.
Best regards, Eliab
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the comfort & sound of the Sony brand. The app is a game changer. Only downside I have is the Bluetooth connection cuts out sometimes & then comes back in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnnyjukebox62, Awesome! We're glad that you like the comfort and sound quality. For the Bluetooth connectivity issue, please ensure you're software is updated. You can launch the Headphones Connect app to check for software updates. Additional troubleshooting is available on the Help Guide: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000558775.html
For further assistance, please email us at socialsupport@am.sony.com
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality and look. Noise cancellation works great and I just love the look of it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ayumi,
We are thrilled to hear that you are loving the premium look and the industry-leading noise cancellation of your new WH-1000XM5 headphones!
Thanks for choosing Sony.
Best regards, Eliab
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this gift. Nice and comfortable. Very good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guarily,
It is fantastic to know that your son is loving his gift! We are so glad that the WH-1000XM5 is providing a comfortable fit for him, as we specifically engineered these with a "soft fit" leather headband and a lightweight design to make long listening sessions effortless. These headphones represent our best in noise-canceling technology, utilizing two processors and eight microphones to silence everything from city noise to voices, ensuring he can enjoy the high-quality, high-resolution audio without any distractions.
We really appreciate you being part of the Sony family.
Best regards,
Dominick
These headphones have no competition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality is superb. You think your airpod pros are nice? Put these on and you will want throw your cute earbuds in the food disposal. Whats most impressive about these headphones is the voice isolation feature when on phone calls. You can be in a car with loud music on the phone, and the person on the other end of the line will only hear your voice. The technology is so good it makes everyone else look bad. It doesnt make sense
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesReviews, thank you for your input. We're glad that you are enjoying the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony XM5
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, work amazing! Sound quality is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myles, thank you so much for the fantastic review! We're immensely pleased to hear you're enjoying your new Sony - WH1000XM5 headphones and that the sound quality and performance are hitting the mark for you. Your feedback means a lot us, thank you for choosing Sony! Best regards, -Dominick
Rev3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products. Sound and quality are great. Would recommend for daily users
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-1000XM5, Drizzy!
We’re thrilled to hear that you find the sound and quality exceptional. Many users have praised the excellent audio performance and comfortable design, making them ideal for daily use. Features like Adaptive Sound Control and customizable EQ settings enhance the listening experience, letting users tailor their sound preferences.
Your recommendation is greatly appreciated, and we’re glad to have you as part of the Sony community!
Best regards,
Gus
Sony Social Media Team
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality on these and since they're pretty light they're comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarieD, That's wonderful! We're thrilled to hear that you like the headphones. This headphone is a perfect travel buddy! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Craig