Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
The perfect gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my wife for her birthday. She loves these headphones. Loves how simple you can operate them. Loves how tapping the right headphone cup you can play the music or stop it. Swipe up or down controls the volume. Just all atound a great headphone and they sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoungSavage,
That's awesome! Thank you for the purchase and we're happy to hear that your wife loves the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony and have a great day!
-David
Best ANC over the ear headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had Sony Headphones in the past. They wee great. These are a major upgrade. Excellent all around. They do the best job of cancelling low frequency noises that I have experienced. Think foot steps and door closing stuff.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler, we're glad you are enjoying our product. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. ~Earl
Awesome headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, would definitely recommend them as they work extremely well especially when the environment around me is really noisy and trying to sleep or study!
I would recommend this to a friendAmazing Headphones!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well! Amazing sound quality! Definitely recommend to anybody!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseP, We're glad that these headphones work well. Thank you for choosing Sony. Erin
Sony WH1000XM5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones turned out to be the best for what I was looking for. They block out the sound that was distracting for me. I mostly use them for listening to music and they make listening to music great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cherry, Awesome! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Good headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I have ever owed and most expensive for sure
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyM, Thank you for sharing your experience with us! Congratulations on your new Sony XM5 headphones. We're thrilled to hear that you consider them the best headphones worth your investment. Thank you for choosing Sony! Enjoy! -Maria
Better then AirPod maxes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head are great but the sound connect app can be annoying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brahim, thanks for taking the time to share your experience with the Sony - WH1000XM5. We're thrilled to hear you're enjoying the extraordinary sound quality, and industry-leading noise canceling technology on these headphones. Your satisfaction is our top priority, therefore we want make things right for you, please let us know what were the inconveniences you went through with the sound connect app. You can contact our technical support team if you have questions or need assistant via: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards, -Dominick
Great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise-canceling works wonders! The touch is pretty sensitive, otherwise great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoL, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, but seemed to have a looser fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, DevinO,
Thanks for the review! Feedback is well appreciated as Sony always strives to deliver the best quality products, so we can definitely look into the concern encountered for future references. We are glad you are enjoying the amazing sound quality from the headphones, and do not forget to download the Sony Sound Connect app to enhance the experience!
Thank you for choosing Sony, have a great day!
-DiegoV
Noise Quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing noise cancellation is good quality. I love my headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LeeReGr,
Thank you for choosing Sony!
We're excited to hear that you're enjoying the exceptional noise cancellation and sound quality of your WH-1000XM5 headphones. Your feedback is invaluable to us as we continually strive to enhance our products and services.
Best regards,
-Fred
Sony Wireless Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these headphones. The quality of the noise canceling and how clear the sound comes out is amazing. I would recommend these headphones to anyone looking for new ones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleV, That's great to hear. We're also pleased to hear that you love the noise canceling and sound quality. We appreciate your recommendation and thank you for choosing Sony. Erin
headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.doing and quality are amazing. i use them for the gym and they never fail me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoganM, we're glad that you are enjoying your headphones. Thank you for choosing Sony. Erin
Sony xm05
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really good! I use them at the gym and at cafes for noise cancellation, but also have the option to press one of the buttons to listen to sounds around me in case of an emergency.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helen,
It's lovely to hear your positive feedback! Glad to know you are enjoying the amazing Noise canceling function and Ambient sound mode of your Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
Amazing headphones for studying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They are super comfortable and great for college students when studying. I got them to study in the library before class and I have never had a bad experience with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techgirl, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig
Incredible headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are incredible!! I had an older version and upgraded to these. The construction…the sound…the features. Love being able to cover the right ear to hear outside noises. Just a great product!! You won’t regret it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Babywynton,
This is definitely a great choice for an upgrade! We are very glad that you like the amazing sound quality and features of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! - Kris
Comfortable and great noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for completing school work in a noisy environment it’s comfortable on the ears for long wear. I wear them for hours without them weighing on my ears and head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kaitlyn, this is great! We're also glad that you are enjoying the noise canceling function and comfort. Thank you for choosing Sony. Erin
Top quality headphones but tiny inconveniences
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For someone who has never owned premium headphones these are amazing, the noise cancelling is great and the sound is definitely better than the $20 ones. The 2 things that bothered me was when the noise cancelling was on it would feel weird when not playing anything. The second thing was the charging cable being way too small. But overall these headphones are really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hipo23, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM5! If the effect of noise canceling is not sufficient, please check our help guide link: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534745.html
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
Regards,
Carl
Perfect headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect traveling and casual listening headphones! The active noise canceling helps immersion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdgarF, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid loves the headphones. Very well made no issues with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoeR, We're glad that your kids love the headphones. Thank you for choosing Sony. Erin
Big fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big fan have had the xm3 and the xm4, xm5 is best one yet. Use for 10-12 hours a day. Makes multiple devices much easier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS, Awesome! We're glad to hear from a loyal Sony customer such as yourself. And good to know you're enjoying the excellent battery life and multipoint connection feature of your new Sony WH1000XM5. Thanks for choosing Sony! -Sam