Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Nice one
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, good sound, but I personally had a problem - after 1-2 hours of use my ears start to hurt from the pressure of the headphones themselves. Maybe it's just not my headphone format
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BohdanZ,
Thanks for the review! We appreciate the comments towards the design, we can definitely take it in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality.
Thanks for choosing Sony. Have a nice day!
-DIegoV
Loved it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset ever!!!! I work in a loud call center it drains out the background noice efficiently and the sound quality is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .HI JillianC, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Solid headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mat black shows finger prints and smudges easily. Sound quality is solid, noise canceling seems average, overall they seem on par with $150 headphones. Bluetooth is okay. Recharge them once or twice a week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Soundguy,
Thank you for choosing Sony.
It's rewarding to hear you appreciate the sound quality, Bluetooth functionality, and noise cancellation of your WH-1000XM5 headphones! We also acknowledge your feedback regarding the matte black finish and its tendency to attract fingerprints. Please know that we take this feedback seriously as we plan our future product iterations. Thank you for sharing your insights
Best regards,
-Fred
These headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Those are best of the best . I recommended those.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LumtrieB, We're delighted to hear that you are enjoying your headphones. Thank you for choosing Sony. Carl
Love these headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing sound and noise reduction. Feature of being able to tap on the earpiece when someone is talking to you so you can hear them is super!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CheapMarga, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! Thank you for choosing Sony! -Carl
OK but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are just ok in my opinion. I am a radio dj. They suffice as back ip emergency pair but I am not in love with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BeverlyS,
Thank you for considering Sony products.
We apologize that the WH-1000XM5 headphones have not fully impressed you in your role as a radio DJ. We want you to enjoy a five-star experience with your headphones, and we would appreciate any additional details about your concerns or any issues with the unit. Please don’t hesitate to reach out to our support team, who are ready to assist in enhancing your experience with the headphones.
You can access all the necessary contact options and resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Jon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goodbye for the money very good set of headphones would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rambo, Amazing! We're delighted to hear you like your new Sony WH1000XM5. We appreciate the recommendation and thank you for choosing Sony! -Sam
Lima charlie <loud and clear>
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Head phones are clear. The emphasis is on vocals. If you are looking a pair of anc's that provide top notch experience even at a low volume. These are the one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sully,
Perfect! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Amazing purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. I use these when I go to the gym and the noise canceling is second to none. Very convenient features as well such as a single tap to stop the music when someone is speaking to you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordiO, Awesome! We're glad that you like the audio quality, noise canceling function and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like em alot, works perfectly if you main between 1-2 devices, not as seamless as apple headphones though. A large improvment over airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Benjamin,
That's nice to hear that you are satisfied with the improvements of our headphone and we're glad that you like it. Your feedback is highly appreciated and thank you for choosing Sony! - Marco
Awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the product. Find super usefull to tap one side if the ear so you can listen outside. Without taking off the headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM5, LUIS! We’re glad to hear you’re enjoying the headphones and finding the tap-to-listen feature so useful. Being able to quickly listen to the world around you without taking off your headphones is designed to make everyday moments more convenient. If you have any other feedback or questions as you keep using your headphones, we’d love to hear from you!
Thanks again for choosing Sony and for being a valued customer!
Best regards,
Gus
Sony Social Media Team
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelation is amazing. Headphones are lightweight so I can wear them for hours without getting a headache
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorE, Thanks for sharing this amazing review of your WH-1000XM5. We're extremely pleased to hear that you are enjoying the excellent noise cancellation, exceptional comfort, and overall features of our industry-leading, Noise Canceling headphones WH-1000XM5. Your assessment is spot on! We designed these lightweight headphones with an adjustable slider (left and right) to ensure comfortable fit for long periods of time. The step-less slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for your purchase and for the 5-star rating! -Jess
Worth every penny.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones! High quality, comfortable and cool, these headphones work beautifully. I also use them when neighbors blast their music and shake the building, Sony got that covered!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VladH, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good head phones. I'm.glad I made the purchase. A great upgrade to my old pair. And more comfortable than my in ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imjoedaddy, Awesome! We're glad that you re enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Good Gym Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these at the gym and on lunch break. Sometimes at home. They are great for everything. Just make sure tk be careful with any liquids if you sweat a lot or get near water.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimL, Awesome! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
XM5 SONY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones EXTREMELY comfortable i hated my airpod max because how heavy they were. These are amazing would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaydenT, We're delighted to hear that you're enjoying your new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had, they are definitely worth the money. They do slip off my head somtimes but I feel that's a me thing cause my head is small other than that the sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SummerR, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As expected from sony, they sound great. Only down side is i wish the charging cable was longer, but all things seem to come with a 3 inch these days.
I would recommend this to a friendBrand response from SonyListens
Posted .This is great! We're delighted to hear that you love the sound quality of your headphones, Kaeleth. We'll take note of your feedback with regards to the charging cable. Thank you for choosing Sony. Erin
Good purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones definitely have excellent sound quality. Initial use of The noise-canceling and ambient sound features are great also. One small minor critique I have with the headphones is that they're not sweatproof or water-resistant. You think for the price, they would have at least some type of water resistance. But the sound quality is impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Silky, Great! We're happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
ONE if not the BEST wireless noise cancelling!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these for a friend and she absolutely loves the sound quality that sony offers in their headphones. I would get these if I weren't so broke LOL Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJRom, Amazing! We're glad that she loves her new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin