Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- |
- SKU:
- 11898759
Customer reviews
Rating 4.6 out of 5 stars with 6068 reviews
(6,068 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Noise canceling works amazingly well and there is minimal lag when editing videos with sound.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynnB, We're delighted to hear that you like the noise canceling function, sound, and overall quality. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to headphones, my old ones died for the most part. The day before my vacation, loved the new headphones and the employees were super helpful.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MikeP! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 4 out of 5 stars
Great Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Great sound quality. Lightweight quality material. When you wear a hat it messes with the connection and ear sensors! Try not to distort ear sensors wearing hats. Otherwise great purchase!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the feedback, BrianM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Fabulous!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally after spending thousands of dollars on Bose sound canceling headphones over the years, a product that actually does work. You can’t go wrong with these.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MightyJoe,
That is very nice to hear! We're happy to hear you like the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
awesome cans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome pair of cans. Sound quaity over the WH3s is noticable. Love everything but one thing of note is the build doesn't feel as solid. Great battery life.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi edgesire, Great! We're glad that you like the sound quality and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recently upgraded from the xm3’s (which I absolutely loved) and these are pretty amazing. I look forward to putting them on almost every day!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jada, Congratulations on your upgrade! We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Best headphones I've ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones I've ever had despite big price tag it delivers. I was thinking buying a sound bar but now I don't need one at all. Highly recommend this product. Battery life is amazing. Lasted me all long flight to Europe with 4 hours overlay.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nikolay, Awesome! We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
LOVE THESE HEADPHONES!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sony XM5’s deliver top-tier sound on my iPhone!!!!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnriqueG,
Very nice! We're happy to hear that you like the sound quality of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Wonderful and Light Weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well the app allows a seemless transition between the different listening modes. They are practicla and fairly simple to use. However I love that they are light weight and you can barely feel that they are on your head.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xxdavidx1, Awesome! We're glad that you are enjoying the ease of using the app and light-weight design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Son Loves it!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son been askng for a new headset for school and gaming. Bought this for Christmas and he loves it!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review, LilBeauty!
We are truly delighted to hear that your son loves his new WH-1000XM5 headphones. It brings us great joy to know they were a hit for Christmas and are perfect for both his school and gaming needs. We designed these headphones with industry-leading noise cancellation, powered by our integrated processors and eight microphones, to ensure he gets exceptional sound and call quality for studying.
It’s also a fantastic choice for gaming! The immersive audio and spatial sound technology are designed to make every game come alive, providing a truly engaging experience. We hope he enjoys every moment with them.
Thanks again for choosing Sony for such an important gift.
Best regards,
Gus Sony Social Media Team
Rated 5 out of 5 stars
MUST BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into Best Buy to only buy a laptop and I walked out with a laptop…AND the sony headphones! The best headphones I’ve ever had!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaz7,
Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! It's really great to hear that you have given them the opportunity and they have been exceeding your expectations!
Thanks for choosing Sony, have an amazing day!
-DiegoV
Rated 5 out of 5 stars
good ! great !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.theyre good! and they dont look like an eyesore like other earphones! battery is amazing too, i went to sleep with them and they lasted all night!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC,
Thank you for the purchase! We're happy to hear that you're enjoying the battery life and design of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
mx5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance, this sound cancellation method is killer
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SelimD, Fantastic! We're very pleased to hear you like the amazing performance and excellent noise cancellation of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sony XM5
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are one of the best over the ear headphones I've had! Highly recommended for anyone looking for good sound quality.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankieC, You've made an excellent choice! We're very pleased to hear you like the great sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price, easy to carry and easy to connnwct to your devices.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartinS, Thank you for giving the WH1000XM5 a perfect rating! We're glad to hear that you find the sound quality impressive for the price. It's also great to know that you appreciate their portability and ease of connectivity with your devices. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Sorry headset... I love it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its simple!!! Hi Quality!! this headset by Sony are the number one
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CesarM! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
13 year old loves these.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kid bought these for wearing during lunch and before and after school. Pretty pricey but as far as I can tell he loves them. Takes them everywhere he goes.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SeekNKnow,
Perfect! It seems that you found the perfect headphone for your son. We're glad that he's enjoying his new Sony WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing SONY! - Marco
Rated 5 out of 5 stars
Bday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom and I bought these for my brothers birthday and he loved them! I got to try them on and they have great bass and cool features like they stop playing music on their own when you take them off.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AletseM, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was better than we expected. We had read great things but really does what it says and worked excellently. Would definitely recommend
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geri,
Thank you for the purchase! We're happy to hear that you like the headphones and it is living up to your expectations. We appreciate the recommendation and thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had each 1000 series since XM2. I love the look of these more the rest of em and they as expected sounds amazing. My only gripe is that i wish they were about to fold the cups down when i have them tested on my shoulders
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drewdown,
That's awesome! We're glad to hear that you love the sound quality of the headphones. Your input is much appreciated. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David





















