Customer Ratings & Reviews

I had previous version, Sony 1000XM4's and when I misplaced them, buying these was no brainer. In a market saturated with options, the Sony 1000XM5 stands out as a beacon of excellence. With its unparalleled sound quality, ergonomic design, and advanced features, it sets a new standard for what headphones can achieve. Whether you're a discerning audiophile, a frequent traveler, or a busy professional, the 1000XM5 is more than just a pair of headphones—it's a testament to Sony's unwavering commitment to innovation and craftsmanship. Experience audio nirvana like never before with the Sony 1000XM5. Pros: Superb sound quality with adaptive noise-canceling technology. Sleek and comfortable design for extended wear. Advanced features such as voice assistants and touch controls. Seamless connectivity options for added convenience. Impressive battery life ensures uninterrupted listening. Cons: Premium price point may be prohibitive for some consumers. App interface could be more intuitive for customization options. Overall Rating: 4.5/5

The Sony WH1000XM5 headphones are, hands down, one of the best investments I've made in audio equipment. From the moment I put them on, I was blown away by the clarity and depth of sound. Every note, whether in songs or movies, is crisp and immersive. But where these headphones truly shine is their noise-canceling feature. I've used them on flights, in noisy cafes, and even at home when there's construction outside. They manage to drown out the world so you can lose yourself in whatever you're listening to. The comfort is also top-notch; I've worn them for hours without any discomfort. The touch controls are intuitive, and the battery life is impressive. I can go days without charging, even with regular use. The design is sleek and professional, and the black color gives it a premium look. In summary, if you're in the market for top-tier wireless headphones that offer unparalleled noise-canceling capabilities and outstanding sound quality, look no further than the Sony WH1000XM5. Highly recommended!

So comfortable wearing this all day, and I love its bass sound and the overall sound quality. My friend has AirPods Max, so I tested both. Yet, Sony XM5 is lighter than Max and its bass is so full. The battery stays all day, and all other functions supported with the app is amazing. This automatically stops playing when I try to speak. Some say that connectivity is what bothers them. But, it only takes a few seconds to connect them. So, I did not feel anything inconvenient.

My first foray into the XM family has been a great one. These headphones offer great comfort, excellent sound quality, and terrific active noise-cancelling. Battery life can easily last an entire workday and sounds great during Zoom calls. Microphone quality is decent, with no reports from others that my voice quality is poor or is drowned out by ambient noises, whether it be outdoors in windy environments or at a noisy airport terminal. Pass-through works well too, as it lets in (and can magnify) the noise coming from your surroundings so that you are able to be aware of what is around you. Being a set of over-the-ear headphones, weight can be a consideration for some, but I haven't noticed any discomfort due to that. Sometimes I wear them all day through work and play and have no issues with ear/neck fatigue. One drawback that I have heard from others is the fact that these headphones do not collapse and fold up like the XM4s, which is fair, but the cups do pivot so that the headphones are as flat as possible. These live at my desk, unless I'm traveling, so it's not a con in my book.

Battery life amazing. Used for an entire flight from Philippines on one charge. Sound cancellation is something I never thought would be this good, I was able to sleep on a 12-hour flight for 9-hours while wearing these and playing sleep sounds to help. Sound quality, flexibility is on another level. Application is solid, even on an iPhone. Updates take a hot minute to complete, but worth the effort to ensure proper operation of the headphones. I was seriously considering the Apple AirPods Max due to my other Apple devices, but decided on the Sony WH1000XM5 instead. This decision saved me money and delivered superior value. The build quality feels premium, they're comfortable to wear, and the audio performance exceeds expectations. Even without Apple's ecosystem integration, these headphones proved to be the better choice. Couldn't be happier with my decision.

I have wanted headphones over the ear head phones for a long minute, I did my research which ones I liked aesthetically the best, which ones I felt were the best value for my money, which ones had long lasting battery life, which ones had good reviews on tiktok but also reddit threads, I just fell in love with the Sony XM5's I specifically did not want the XM4's because they folded and I had like trauma from the early 2010s when beats made crap headphones that folded and broke easily I'm sure those are good too though. But I get great battery life on these, they fit my head personally really well / comfortable to wear, the sound is amazing, the one downside is they don't like auto pair well with apple devices which they aren't apple headphones but I know people with Bose headphones who don't have autopair sync issues like I do it's just a niche issue if you know you know, also the app is a bit meh and I turned "adaptive sound control" in the app off so fast it was the most annoying feature where it auto turned noise cancelling off to adjust you to ambient sound and kept turning talk to speak on even after having turned it off which would pause my music just an irritating feature. That aside I love the headphones.

I'm writing this review under a POV of an average consumer. This is my first time owning a pair of over-ear headphones as well. To start things off, the unboxing experience was nothing too fancy, Sony kept it minimal. My pair came with 60% charged out of the box. The build quality was nice, very little plastic creaking noises. The black color was so prone to smudges (as you can see on my picture). First time putting it on, I was really surprised by the its lightweight and comfy earpads. The clamping force was just right and I've experienced no issues with my glasses on so far. After installing the app and setting up the headphones, I tried them out and the audio was pretty nice with default EQ. However, I felt like the audio was a little muddy, lacked of clarity so I went ahead and messed around with the EQ until I found the settings that I wanted. If you guys have no idea where to start with EQ, you could use one of the available presets to adjust. I tried switching between noise-cancelling and ambient mode. Noise-cancelling was great, I usually have music playing anyway so I experienced no issue. However with ambient mode, unless you have low volume then ambient mode doesn't really work well. I had ambient mode on and 60% volume but I can't hear my mom talk, unlike the AirPods Max which was so clear (compared mine with my friend's pair). The side controls on the headphones was pretty convenient as well, but it's not super accurate. Overall, I am happy with my purchase and I got them on-sale as well so it was a great deal!

I absolutely love these. They are very light and easy to use. They have great noise canceling, especially on airplanes. The bass on these is better than any other headphones i've ever tried. Ive had them for months and the battery lasts so long. I've charged them probably 3 times. They are amazing for the price and totally worth it.

The Sony WH-1000XM5 headphones offer an exceptional listening experience, building on the strengths of their predecessors with even better noise cancellation and sound quality. The design is sleek and comfortable, making them ideal for long listening sessions. Battery life is impressive, with up to 30 hours of playback on a single charge. The headphones also feature intuitive touch controls and seamless integration with voice assistants. Overall, the WH-1000XM5 headphones are a top choice for anyone seeking premium audio performance and comfort.

The Sony WH-1000XM5 headphones are a fantastic upgrade for anyone seeking high-quality audio and exceptional noise cancellation. From the moment you put them on, the soft, cushioned ear cups provide a comfortable fit, even during long listening sessions. Sound Quality: The audio quality is simply outstanding. The sound is well-balanced with crisp highs, clear mids, and deep, rich bass. Whether you're listening to music, podcasts, or taking calls, everything sounds impeccable. Noise Cancellation: Sony has outdone itself with the noise cancellation on these headphones. They effectively block out almost all external noise, allowing you to immerse yourself fully in your audio experience. Whether you're on a noisy flight or in a bustling café, the WH-1000XM5's noise cancellation will keep you focused. Battery Life: The battery life is impressive, offering around 30 hours of playtime on a single charge. Plus, with quick charging, you can get a few hours of use from just a few minutes of charging, which is a huge plus for those always on the go. Design: The design is sleek and modern, with a minimalist aesthetic. They're lightweight and foldable, making them easy to carry in the provided case. The touch controls on the ear cups are intuitive and responsive, making it easy to adjust volume, skip tracks, or take calls without needing to reach for your device. Additional Features: The headphones come with several smart features, such as adaptive sound control, which adjusts the noise cancellation based on your activity, and speak-to-chat, which pauses your music when you start talking. These small but significant features make the user experience even better. Conclusion: The Sony WH-1000XM5 headphones are a premium product with a premium price tag, but they are worth every penny. The combination of stellar sound quality, industry-leading noise cancellation, long battery life, and thoughtful design makes them a top contender in the wireless headphone market. Whether you're a frequent traveler, a music enthusiast, or someone who just wants a great pair of headphones for everyday use, the WH-1000XM5 won't disappoint.

Bought a pair of Airpods Max recently and while the sound quality, build quality, and noise cancellation are top notch, the metal used caused uncomfortableness after an hour or so of use. I had to take breaks to give my ears a rest. In sessions of several hours of use my ears would reach the point where I would choose to wait until the next day to use the Maxes again. I gave the XM5 a chance after hearing so much praise for the XM4 and I'm glad I did. They do what the Maxes do without its flaws. IMO the XM5 has no differences in sound quality and noise cancelation from the Max while being lightweight and extremely comfortable - even after hours of use. Throw in an actual carrying case, 10 hour longer battery, and cheaper price and the XM5 is the clear winner. And this is coming from an Apple guy. I ended up returning the Airpods. If I had to note a flaw it would be the XM5's weird quirks when paired with an Apple product. Ex: sometimes when I put them on it randomly opens up the Apple Music app on my Macbook and automatically plays music. Also the inability to be naturally used wirelessly with a PS5 is a bit of a bummer. Sony could learn a thing from Apple about integration.

Thoroughly impressed with these headphones. The bass in music is top notch without muddying the sound. Paired with the app you unlock it's true potential. I'm more of a wired headphones guy but I find myself using Bluetooth more often than wired. Sony has Bluetooth all figured out with their LDAC codecs. I'll quickly add the ANC is bonkers. You can tune anything out .I could go on and on about how great they sound but I can't skip over the build quality. Smoothe as butter adjustments and functionality not to mention THE most comfortable over ears I've ever used. The ear cups are like clouds and if you're like me and have issues with your ears getting too hot wearing over ears mine do perfectly fine in these after 8 hour workday. Which brings me to battery life. I can use them all day Monday thru Thursday at work with a single charge and quickly charge them after getting home and finish out the week and weekend as well.

The Sony WH-1000XM5 headphones continue the legacy of Sony's acclaimed noise-canceling technology, offering an outstanding listening experience that combines comfort, premium sound quality, and advanced features. For anyone in search of a top-tier pair of headphones, the XM5s set a new standard. Design and Build Quality The WH-1000XM5 features a sleek and modern design that is both stylish and functional. The ear cups are elegantly shaped, and the soft-touch finish adds a premium feel. The ear cushions are plush, providing a snug fit that isolates outside noise while remaining comfortable for hours of use. Noise Cancellation Performance The WH-1000XM5 boasts best-in-class Active Noise Cancellation (ANC) capabilities. While it effectively blocks a significant amount of ambient noise, it is still not groundbreaking during flights, as some ambient noise may still come through. Don’t expect dead silence; it’s designed to reduce distractions but won’t completely eliminate all background sounds. This makes it ideal for casual listening and environments like cafes or offices, but be aware that complete isolation isn’t guaranteed. Sound Quality When it comes to sound quality, the XM5s excel. The headphones deliver a rich, balanced audio profile, with clear highs, warm mids, and deep bass that doesn’t overwhelm. However, this is not an audiophile's headphone; rather, it serves as a great travel and everyday headphone that offers a colored sound profile, making it enjoyable and uplifting for casual listeners. Whether you’re listening to classical music, hip-hop, or podcasts, the sound remains detailed and immersive. Battery Life and Connectivity The battery life of the WH-1000XM5 is impressive, offering up to 30 hours of playback time with ANC activated and even more without it. A quick charge feature provides up to 5 hours of playback from just a 10-minute charge, making them perfect for users on the go. The headphones also support Bluetooth 5.2, ensuring a stable connection with a wide range of devices. Touch Controls and Features The touch-sensitive controls on the earcups are intuitive and responsive, allowing you to adjust volume, skip tracks, and take calls with ease. While the Sony app is not particularly polished, it does include all the essential features and controls needed to customize your listening experience. Final Thoughts Overall, the Sony WH-1000XM5 ANC Headphones are a remarkable choice for anyone seeking high-quality sound, exceptional noise cancellation, and comfort in a sleek design. Whether you’re using them for work, travel, or leisure, these headphones provide a listening experience that is hard to beat. However, the price is high, which may not align with every budget. If you're in the market for a solid set of headphones, the WH-1000XM5s are undoubtedly worth considering, but be mindful of their cost.

These are fantastic headphones and there are only a few small things (nothing that have to do with how they sound) that make the difference between 4 and 5 stars for me. Get all the good stuff out of the way: they sound positively amazing, one of the best in their class (these and AirPods Max are pretty much equal to me in sound quality). They have the absolute BEST noise cancelling I have tried. They're very light and comfortable, and the battery life is great. They paired no problem with whatever Bluetooth devices I had handy. Here's why they're 4 and not 5 for me: - They slide on my head. I know this is very different depending on a lot of factors, but I have the adjust them pretty regularly when I'm wearing them. Your mileage may vary. - They don't fold flat for travel - For some reason on two PC's in my house they sounded terrible when paired via Bluetooth. On other PC's and every other device I tried (including a Steam Deck), they sounded fine. No idea what is happening there. Overall a very worthy option if you're in the market for premium noise cancelling headphones.

These are by far the greatest quality headphones I’ve ever gotten. The noise cancelling is real and authentic just as advertised. It has a snug fit and a great battery life and the sleek design is everything. I got mine in black and it looks great

The Sony WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Black are a game-changer for audio enthusiasts. With exceptional noise cancellation, premium sound quality, and a comfortable fit, they deliver an immersive listening experience. Intelligent features like Adaptive Sound Control and Quick Attention mode enhance usability, while the sleek design adds a touch of sophistication. With long battery life and a stylish black finish, these headphones are a must-have for anyone seeking top-notch audio performance on the go.

The Sony WH-1000XM5 is a true standout in the world of noise-canceling headphones. From the moment I put them on, I was struck by the sleek, minimalist design that feels premium without being flashy. They’re incredibly lightweight, making extended wear comfortable without any discomfort—perfect for long flights, commutes, or marathon study sessions. The noise cancellation is exceptional, building upon the already stellar reputation of the XM4s. Whether it’s blocking out the hum of a crowded café or the roar of an airplane, the XM5 delivers an experience of pure, undisturbed sound. The sound quality is equally impressive, offering deep, rich bass and crystal-clear highs that make everything from classical music to podcasts a joy to listen to. Plus, with its multipoint Bluetooth pairing, it’s easy to switch between my phone and laptop without any hassle. What really makes this purchase shine, though, was the seamless experience I had with Best Buy’s customer service. From start to finish, their team was extremely knowledgeable, helping me choose the right model and even offering tips on how to get the most out of my headphones. I had a few questions about the product’s features, and they were patient and thorough in their responses, making me feel confident in my purchase. When I arrived to pick them up, the curbside service was quick and easy, and everything was ready as promised. Overall, the Sony WH-1000XM5 is an absolute winner for anyone looking for the best in comfort, sound quality, and noise cancellation. And with Best Buy’s fantastic customer service, the buying experience was just as good as the product itself. Highly recommended!

If you take with you anything from my review just take away this: If you want one of the best noise cancellation experiences TRY THESE! With a bump in microphones from last year's model, you now have 8 microphones that enhance the noise cancellation experience and call quality. The audio optimizer really helps to detect the environment that you are in and your conditions in order to give you the audio quality that you are looking for in a premium set of headphones. Sound, is without a doubt one of the best take a ways from these headphones. It is magic, the way they make the 2 processors work to detect noise and provide your ears with crisp and magnificent sounding audio. You even have an optimizer within the headphones app that you can control to your liking. I personally think the default "Bright" is a great setting to get a well rounded sound. When taking calls you can hear your caller well and the 4 microphones used to detect your voice do a great job to focus in on your voice and cancel out any other ambient noise so your caller can clearly hear your voice. Other things of note: - 30 hours of battery life is great but what is even crazier is that with just 3 minutes of charging you can get 3 HOURS of playback if you need to go on say a flight and want to carry these headphones along. - I HATE that these headphones do not flip the ear phones inward but instead flip outward when you hang them around your neck. This is pretty awkward being that you are exposing your ear phones out. - I've noticed that the auto pause when you take off the headphones is hit or miss sometimes. - Storing these headphones flat isn't bad but I wish they could fold in to minimize their space a bit more.

I was delighted to find the headphones on sale during the holidays, so I indulged myself and bought both the Silver and Black colorways. Design & Portability 4/5 - While most people are purchasing these headphones for the overall sound quality and listening experience, I want to briefly touch on the design qualities that I enjoyed and disliked. Compared to the previous iterations of the Wh-1000x series, this generation does not fold into a more compact size. For my lifestyle. this was not an issue. However, if you travel frequently and would like to store these headphones inside a bag, I can attest to their bulk. An appreciated addition that is included with your headphones is a matching case with an inside compartment for cables and accessories. The silver colorway has an incredible, sleek finish compared to the matte black colorway, which will reflect any fingerprints and smears on its surface. This is a minor qualm though, since a quick wipe down with a non-abrasive cloth will get rid of all the marks. After a few weeks of constant use, I noticed minor indentations in the padding from my glasses. Again, this is a minor issue that is purely cosmetic, but I prefer to keep my devices in relative mint condition incase I need to resell them in the future. Software 5/5 - The gesture control features on the right cup of the headphones offer a responsive user experience. You will need to develop muscle memory for the placement of your finger when playing/pausing the audio. The component app allows you to customize the features based on your preferences. The speak to chat feature recognizes your voice which briefly pauses the audio, although I chose to disable this functionality. In the system settings, you have the ability to customize how much ambient sound can penetrate your headphones. If you are in the Apple ecosystem, these connect and handoff to your devices far better than my own set of airpods. I constantly switch between my MacBook and iPhone, and the software is able to accurately reflect without any kinks or issues with disconnection. Sound Quality 5/5 - Sony did a wonderful job developing these headphones, and the sound quality and noise-cancelling components are a testament to that. Upon your first use, it would be ideal to adjust the EQ setting from the app. I found that every user has a specific preference, and for me, the default EQ setting was too mellow. The ANC is a magical experience, white noise is immediately eliminated and any stray frequencies go unnoticed. You are able to hear some of the quieter frequencies in music that would otherwise be unrecognizable. With previous headphones, I found myself on the higher end of the volume spectrum, but with these headphones, the sound is crisp and full enough to keep the volume at a reasonable 40-50 percent. These are absolutely worth the $400 msp. Whether you're using these for consumption purposes, listening/producing music, or sitting in a zoom class, every feature is geared towards longevity. I have never found a problem with discomfort or having to frequently charge the battery, which I know is a deal-breaker for some consumers. I wear them for up to five hours at a time when I need to immerse myself with my work without needing to recharge. You are furnished with a headphone cable that plugs into a regular jack if you don't want the latency associated with Bluetooth audio encoding. Ultimately, these are comfortable, reliable, and some of the most well-designed wireless audio technology on the market from both a sound quality and design-language perspective. If you are looking for a the best of the best in wireless ANC headphones, then these will check all the boxes.

Honestly I’ve bought so many headphones over the years and none compare to these I’m a huge music listener and omg I keep these on pretty much all the time I’m at home or practicing my drum kit and the noise cancellation is great and the sound is amazing and so customizable I recommend to anyone looking for a high quality pair of headphones! Oh and they’re super comfortable and light! They’re also great for the gym! Battery life is great I can fully charge them once and not have to worry for a few days about charging it again and they charge so fast so it doesn’t feel like I have to wait forever to wear them again! And being able to connect to two devices is also so useful and convenient, I have mainly Apple products and being able to just swap between my phone and MacBook is so convenient and easy