Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Better than Beats Studio Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son to replace the 3rd pair of Beats that kept breaking. He loves the stability, adjustable bass, and real noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TanyaA, We're pleased to hear that your son is enjoying his new headphones. Thank you for choosing Sony. Erin
Great headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used headphones on 6hr flights to and from Maui. Was nice to have noise cancellation, music/movie sounds was crisp. Comfortable on ears/head the whole time. Just had to get use to remembering functions to turn up volume or skip songs, pretty easy to figure out. Paid for expedited shipping but it arrived 2 days late. Good thing not was before the trip!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user794544, Awesome! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! The light and rigid precision-engineered driver unit improves high frequency sensitivity for more natural sound quality. Sony unique technologies include a premium lead-free solder containing gold for excellent conductivity, Fine Sound Resistor for even power distribution, and optimized circuitry for an improved signal-to-noise ratio to ensure clear, consistent sound. Thank you for choosing Sony! -Carl
Love these headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones deliver an immersive audio experience with crisp highs and deep bass, boasting a comfortable design that ensures so I can wear them for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user263423, We're glad to hear that you are enjoying the audio quality of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product- 5stars Returned because bought wrong color. Easy process.-5 stars Quick delivery -5 stars
I would recommend this to a friendSuper!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing. Simultaneously connected to two sources is great. Audio and noise cancellation also superior. Audio equalizer presets and two custom. Speak to pass through very handy. Forever battery. Only gripe is skin oils are VERY noticeable on surfaces. No moisture or wet protection. Amazing Tech worth it when on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user763363, We're glad that you like the audio quality, noise canceling function, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Big ear review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got big ears and these are perfect. Really comfortable for long time. Noice canceling is amazing, can't tell when people come in sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alburrito, Awesome! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
fire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The material is light and durable, ear pads are soft and the noise canceling is literally to die for. Longest battery life of anything I own
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Squidish, We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
My Favorite Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great noise canceling! These do no hurt my head compared to the apple air maxes and are much affordable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jlynn, Great! We're glad that you like the noise canceling and comfort. Thank you for choosing Sony. Erin
Good but Not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So i tried both XM4 and XM5 and I personally liked the xm4 better. music just hit more with the xm4. the xm5 for some reason weren’t loud enough the bass was not there and was a little disappointed when i got the xm5. Yes the noise canceling its better but thats about it. I would recommend the XM4 over these . Even with the EQ on the sony app it still didnt make music sound as good as the xm4. And one more thing withthe xm5 my ears would get hot and sweaty in about ten minutes of having them on. With the xm4 i dont get none of that at all even after a couple hours of use and i have pretty big ears. Would definitely recommend xm4 over these way more comfortable sound better and a little cheaper. Thought the xm5 would be an upgrade version of these for being more expensive but that wasnt the case . I stuck the the xm4.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DennisReview, While we are glad to hear that you are enjoying the WH-1000XM4, we are sorry to hear that that the WH-1000XM5 did not meet all of your expectations. The WH-1000XM5 are lightweight headphones that are finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear.
Regards,
Carl
Compared to AirPods Max, I prefer airpods
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not gonna lie after substantial use of the AirPods Max I got used to its seamless connection to all the Apple devices. And the feel of these made me almost return them the day I opened it. It honestly felt like some really cheap headphones because of the weight and feel of the plastic. The AirPods Max feel more premium because of the aluminum body, but after giving them a shot with the Sony headphones app, these are very costomizable. To be completely fair the AirPods Max and these Sony headphones have their own pros and cons but overall I really think I do enjoy the AirPods Max better. Don’t get me wrong the sound quality and costimizations are great on these Sony Headphones but again, I really do think I prefer the AirPods Max over these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frank, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly and the sound quality is amazing. Lows and mids could be a bit better but overall a solid headphone. Don’t recommend to use for either running or when sweating
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AjM1,
We're truly happy that it fits you perfectly and you are enjoying the incredible sound quality of your WH-1000XM5. To ensure an optimal listening experience, downloading the Sony Headphones Connect app lets you adjust your bass levels and gives you sound quality presets. There is even an EQ in there—which can be customized to fine-tune your music to your liking. You can edit the volume of the CLEAR BASS. Increasing the CLEAR BASS setting value allows your headphones to reproduce dynamic deep bass without distortion, even at a high volume.
These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you sharing your feedback! -Jess
Comfortable and lightweight
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most comfortable headphones I’ve ever worn. Most headphones I can’t wear for more than a hour without a headache so that was the selling point. Sound seems very good, but I haven’t really compared with others. My only complaint is that the Sony app has some scary terms and conditions that make it sound like I’m signing away the rights to everything I listen to, which is just not ok in my book. I ended up not installing their app which I think means I’m missing out on some of the noise cancellation features which really sucks. I wish places still made technology that works on its own without additional requirements.
I would recommend this to a friendSony headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves his headphones . He can listen with or without his hearing aids. Hreat buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LoriL!
We are so pleased to hear that your husband loves his new headphones. It is wonderful to know they provide a great experience for him whether he is using his hearing aids or not. We design our headphones to be versatile and comfortable for everyone, so hearing that this was a great buy makes our day.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Sony headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price. Sony is undeniably great at Audio. Period. And this headphones does a great job with noise cancellation. Battery backup is pretty good. Great for music, games, meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SantoshP,
It is truly wonderful to know that you feel the WH-1000XM5 headphones are worth the price and that you recognize Sony's commitment to great audio! We're thrilled that the noise cancellation and battery life perform so well for you across various uses, including music, games, and meetings. Thank you for the five stars and for trusting Sony!
Regards,
Dominick
One of the best ones headphones in the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controls, nice design compact to the the head, the ear cups are a bit bulky thou… The sound, bass and noice cancellation are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user940515, Amazing! We're glad that you like the controls, compact design, sound, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Pretty Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely some good pair of headphones, love the bass and sound when listening to music. 100% would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Alex,
Nice! It's nice to hear that you are loving the bass and sound quality of our WH1000XM5. Thanks for your recommendation and for choosing Sony! - Marco
Good headphones, needs more instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered these headphones online. They were meant to come in the next day but there was a small mistake and the headphones didn't come until the next working day. Other than that, the headphones themselves work great. I have three dogs that love to bark and these drown them out very well. I wish they came with more detailed instructions as I had to look up how to use them properly. If you had any of the prior headphones in these series they work the same.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JazFraz, Awesome! We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Awesome headphones!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are really great headphones. They sound great and are comfortable to wear for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jgoetz, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Yes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best headphones out. lightweight. sleek.& high quality. I had the apple air pods and these literally blow them out the water
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, CartierCaris! We're glad that you are enjoying your new XM5 wireless headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Craig
Unparalleled Sound Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unparalleled sound quality, comfortable, and stylish. The noise cancellation is top notch and makes these perfect for traveling and/or focusing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SuttK,
Amazing! We're thrilled that you like the sound quality, comfort, design, and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph