Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
The Greatest NC heaphones on the market!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best noise canceling headphones on the market today! I was blown away by the technology Sony has harnessed with these. Auto adjusts with no input needed from you, the user. Simply turn on or off with the press of a button. Feature rich companion app that is one of the best companion apps for any product I have ever used in my life. This product truly deserves 6 stars. Buy without hesitation!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisG,
You made the right choice! We're thrilled that you are enjoying the noise canceling function and dedicated app (Sony Headphones Connect) of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony!
-Ralph
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its just too comfy, noise cancellation is a lifesaver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yousufmehmood, We're glad that you are enjoying the noise canceling function and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. They are a huge upgrade from my old ones and with a good deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user780267, Congratulations on your huge upgrade! We're glad to hear that you find your Sony XM5 headphones excellent. Thank you for choosing Sony! Enjoy! -Maria
Good sound, ANC so-so
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a few noise canceling in-ear headphones before (QC20, Airpod Pro, Momentum TW2, ) and have been disappointed with the amount of noise canceling they offer. I picked the Sony X5 over the Airpod Max and Bose 700, sound unheard, so I can't say how those compare. The sound is fine -- obviously better than any earbud I've tried (Aonic 4), but about the level of on over-the-ear set like the ATH-M50, a solid performer. The question was whether I could get that level of audio quality without hearing a nearby leaf blower, or industrial fan, or someone drumming upstairs, or even just music playing at moderate volume in the same room. The answer is no. I'd say the attenuation is like a good pair of earplugs, which is better than nothing but you're not going to enjoy audiophile quality with noise in the vicinity. Also, the noise canceling is automatic-only, meaning that even with the app you can't max the canceling; the headphones decide what level of noise canceling you need, which is a really, really bad design decision. I hope a firmware release changes this.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deegee, Thanks for sharing your thoughts and experience on the new Sony WH1000XM5 wireless headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate your feedback regarding the noise cancelling feature of the headphones. Rest assured it will be looked at for future product improvements. Thanks for choosing Sony! -Craig
An excellent step forward
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I been using the XM4 and airpods max for the past 6 month. I decide to say screw it and get these as well and holly God THESE ARE HEAVEN in your ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zoey2002, Amazing! We're happy to hear that you are enjoying your newest headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony. Erin
Headphones Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Quality and Sound. Although range of the Bluetooth connection might have been done for a little greater diatance. Maybe it varies from the connected device. Not sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PiotrB, awesome! We're truly delighted to know that you're satisfied with the amazing sound & quality of your WH-1000XM5. Thank you very much for your purchase and for choosing the best brand, Sony! - Romeo
Previous model was better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay overall pretty good, but only for a while. I think m4 model was way more practical and comfy. The one I bought has now lost the ability to adjust the size smoothly and also the pads are so soft that overtime they provide minimum cushion for your ears. Sound quality is great but I would buy m4 model if I were to do it again
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jake, We're glad that you like the sound quality. We also appreciate your feedback and insights with regards to the M4. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Perfection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've never owned a quality pair of headphones like these before. I've always preferred earbuds for the convenience, but after these I can never go back. Amazing. I'm glad I made the right choice when buying my first pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinE,
You made right choice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the quality of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
Great headphones but pricey
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones. Noise cancelling works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeConsumer, Thank you for the positive review! We're very happy to hear that the noise canceling works really well. Thanks for choosing Sony! -Sam
Get the SONYS!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning sound! Best purchase ever, GET THEM NOT NOT APPLE AIRPOD MAX THESE ARE 100000x better!! (Coming from a music audio obsessed person I need the best crisp sound no exceptions) these are so SO good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MegPA, We're delighted to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Love them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! The battery life is also great. I have had them for about a month and use them 3-4 times per week and have not had to charge them yet!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadalynP, We're glad that you're enjoying your new headphones. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Thee best!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought I was getting some headphones with noise cancellation. That was not all!!! Downloaded the app, complete control of sound settings. I can take them off and they cut off! I can put my hand on the cup and now I can talk without taking the phones off! There’s more but man!!! Love’em!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joey, Awesome! We are glad to hear that you are happy with your new WH-1000XM5! From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment. Thank you so much for choosing Sony! -Carl
Awesome Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are definitely worth the price for how much it does for you. Plane ride was really quiet and peaceful with these on and the audio quality on top of that was really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user497247, We're glad to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Competitive headphone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This really a good alternate to other very expensive headphones out there. Sony really step up in the market of Noise Cancelling features and I think it is much better than the other well known brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArielF, Thank you so much for choosing Sony! We are glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
The best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the XM4 headphones and loved them. I bought Bose to try something new but returned them for these. My favorite. Noise canceling is the best, in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user156365, Great! We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Erin
No complaints from me.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of headphone I’ve ever bought, sounds pretty good. Bass is nice and punchy while not being so overwhelming it muffles the vocals.
I would recommend this to a friendBrand response from SonyListens
Posted .HI user834013, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Great purchase, well worth the money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.enjoy them for studying. Very comfortable, my ears do not hurt either compared to other competitors after wearing them for > 3 hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user130770, We are glad to hear that you are enoying your study with your new Sony WH1000XM5 wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
XM5 terrific sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! The best headphones I’ve ever owned. Best Buy had them in stock and I love their customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM,
Awesome! We're glad to hear your enjoyable shopping experience. Nice to know you love the superb sound quality of your new WH1000XM5 headphones. Thanks for choosing Sony! - Kris
Best gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Sony headset for my Granddaughter that is going to college. She loves them. Considering buying as a Graduation gift for my other Granddaughter that is graduating next year.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome! We're glad that your grand daughter is enjoying her new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Erin
Very Happy With These
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelling. The app is great and does a good job of learning what to do with your headphones during daily activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichK, incredible! It is very nice to know and it makes us happy that you like the noise canceling feature and the Headphone Connect app of your new headphones! Thanks for choosing Sony! ~Earl