Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
BEST HEADPHONES EVER??
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The minute I tried these on, I fell in love. Very comfortable and doesn’t press on my head. I suffer from chronic headaches and every pair of headphones I have tried makes it worse. These Sony headphones don’t give me any headaches even if I wear them for hours, feels like there is nothing on my head yet they are still so supportive. They sound great and the noise canceling is so good!!! I 100% recommend these for college students especially.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RazanZaidan, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Best headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent headphones! I bought them specifically for my 18 hour flight and let me tell you - best decision I EVER made. I went from very cheap noise-canceling headphones to these and the difference is so noticeable. These headphones make it so I forget entirely that surrounding noises are taking place. The sound of audio is crisp, clear, and the base is booming - something I really appreciate. You can tinker with audio setting in the headset app if needed. Overall this headphone is the best set I've ever had and the white color is so sleek and stylish. And battery life goes for at least 2 days for my needs.
I would recommend this to a friendBrand response from SonyListens
Posted .H DezRae, We truly appreciate you taking the time to share this wonderful review! We're glad you like the top-notch noise canceling, crisp and clear audio, punchy bass, long battery life, sleek and stylish design, and a variety of presets and custom features using the Sony | Headphones Connect App that tailors sound to your personal preference. Thanks for choosing Sony! -Sam
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case and the design of the headphones are very nice. The sounds is amazing and the noise canceling is awesome. Doesn’t have the background noise canceling for the mic which is a bummer. The battery life is good as well. Over y’all happy with the product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jrex, Awesome! We're glad that you like the sound quality, case, design, noise canceling function, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t stress enough how light these feel and the sound quality is pretty good. EQ definitely helps getting them to your liking
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, 510sm!
We are so pleased to hear that you are enjoying the WH-1000XM5 headphones! It's rewarding to know that you appreciate the lightweight design, which is crucial for long-term comfort, and that you find the sound quality to be a great fit for your listening.
We agree that the ability to customize the audio is a powerful feature! We're glad you're using the Equalizer (EQ) within the Sony Headphones Connect app to perfectly dial in the sound to your personal liking.
Thanks again for choosing the WH-1000XM5 and for sharing your experience!
Best regards, Gus, Sony Social Media Team
Pricey but worth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife as a birthday present and she loves them! Nicest headphones she's ever had. Sound great, noise cancellation works well, very comfortable. Build quality is solid. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JamesD,
Thank you for choosing Sony!
We're so happy to hear your wife is loving her WH-1000XM5 headphones and that they were the perfect birthday gift! It's fantastic she's impressed by the sound quality, effective noise cancellation, and comfortable design, and that you appreciate the build quality and value. Your feedback truly means a lot to us. We hope she enjoys every moment of her music!
Best regards,
-Fred
The Price is worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable headphones for long use and long battery life. I would highly recommend. The noise cancelling is top notch, eliminating all outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EvanF, We're glad that you like the battery life, comfort, and noise canceling function. Thank you for choosing Sony. Erin
Step up from IPods
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Game changer. I live in an apartment, so have used iPods for music and movie watching. This is so much more comfortable and the sound is fuller. Decent software too.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the WH-1000XM5, DavidW! It’s fantastic to hear that you’ve found them to be a game changer, especially coming from using iPods for music and movies in an apartment setting.
Your praise for comfort and fuller sound matches what many other users have highlighted about these headphones. Community members frequently mention the WH-1000XM5’s great comfort and superb audio quality, with some noting how the adjustable EQ settings let you dial in your preferred sound profile for even richer listening. The noise canceling features and lightweight design also get a lot of appreciation—users have pointed out how the XM5s are perfect for late-night viewing or gaming without disturbing others in the household.
All in all, your feedback echoes much of what the community values in the WH-1000XM5: comfort, quality audio, and reliable software—making them a great upgrade for enjoying media at home.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Sony XM5 Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound, very lightweight and comfortable, plus the amazing noise-canceling features work like a charm. My favorite part though is the touch controls. The right earpiece is an invisible touch pad. So searching around for buttons is not required like with most other headphones. Just use swipe or double tap commands to control volume, pause, skip tracks, etc. Also when you cover the right earpiece with your hand, it disables noise cancelling and lowers the volume on your content so you can easily hear plane announcements, or have a conversation with another passenger or the flight attendant, Taking off the headphones will pause your content, and it starts right back up when you put the headphones back on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmy,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality, noise canceling, lightweight and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David
ANC for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a pair of XM4s and unfortunately, I lost them. These on the other hands are phenominal. Still comfortable with amazing ANC. Cant hear a thing when the plane is flying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adp2711, thank you for the great review! We're very glad to hear the Sony - WH1000XM5 are delivering the comfort and noise cancellation you were looking for. It's awesome to know they're helping you enjoy peace and quiet even during flights. We appreciate your continued trust in Sony! Regards, -Dominick
Depth of sound is beyond comparison
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable fit, and impressive battery life. Worth the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric, Thank you for your feedback on the WH-1000XM5 headphones! We're glad to hear that you are enjoying the sound quality of your new headphones. Thank you for choosing Sony! -Carl
Sony WH-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating between the Sony and Apple headphones. I am an Apple girly through and through, but I went with Sony and haven’t regretted it at all! These headphones are great! They sound amazing and the functionality of them is so convenient. All the gestures you have to increase or decrease volume, skip or go back it’s so convenient. You can also toggle between music if you’re trying to hear someone or something. By placing your hand on your right ear music decreases for you. The battery life is unmatched and the charge time is the fastest I’ve encountered. All in all see for yourself, it’s a great buy and you get your money’s worth!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GraceG, We're delighted to hear that you are enjoying the features of you new headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Sony WH- 1000XM5
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for working out or if you need to.do some deep cleaning. Excellent quality and all around comfortability!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LanceB,
That's fantastic to hear! We are so glad that your WH-1000XM5 headphones are proving to be the perfect companion for your workouts and cleaning sessions. It's great to know you're enjoying the excellent quality and all-around comfort.
A feature that makes these headphones so versatile is Adaptive Sound Control. It's designed to automatically adjust the noise cancellation based on your activity, whether you're stationary, walking, or traveling, which means you can have the perfect sound experience while staying aware of your surroundings when you need to.
Thanks for choosing Sony, have a marvelous day!
DiegoV
Solid Gift!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter--she wears them ALL the time. She says they sound great and are really comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dadof3inGA,
Thank you for the wonderful 5-star review! We feel privileged to hear that your daughter loves her WH-1000XM5 headphones. It's fantastic that she finds them comfortable enough to wear all the time and that she's enjoying the great sound quality. We designed these headphones for both superior audio and long-lasting comfort, so her feedback is a great testament to that.
We hope she continues to enjoy her music for years to come!
Thank you for choosing Sony!
Best regards,
Dominick
Best Headphones I've Owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and very flexible EQ. Very easy to connect to Samsung Galaxy phone - stays connected and doesn't have issues with other Bluetooth devices (i.e., Galaxy Watch). The noise cancelling is very good - can barely hear anything on an airplane when it is enabled. The battery life is also excellent. I think it is around 30 hours on a full charge. The included carrying case is also pretty nice and is protective enough. The only thing to be aware of is that the active noise cancelling feature does have that pressurized feeling. It isn't as bad as some other devices I've used (i.e., in-ear Galaxy Pods/AirPods, etc.), but it does give me a bit of a headache if I use it for more than a few hours at once - thankfully, its easy to turn off, and the headphones are pretty sound cancelling even without it on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brad, We're glad that you like the sound, EQ, ease of pairing, battery life, and noise canceling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony XM5 Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great customer service, product, and easiness to purchase. The sound quality is top tier with its comfort over the ears and head, for multiple hours of listening. Battery life and charging is also great i haven’t charge them in nearly 3 weeks and i use them in my everyday life.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Berto05! You definitely made the right choice with these headphones. We are thrilled to hear about your amazing experience so far with our newest industry-leading noise canceling headphones, WH-1000XM5. We're also glad to hear you appreciate everything about these headphones, especially the exceptional comfort, superb sound quality, excellent noise cancellation, and overall battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Jess
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work amazing ! Extremely comfortable. The noise canceling works amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Alb500!
We are thrilled to hear that you find the WH-1000XM5 headphones work amazing! We put a great deal of effort into both the comfort and the performance, so your feedback on the extremely comfortable fit and the amazing noise canceling is truly rewarding. We're glad they are delivering the premium listening experience you expect.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are simple to setup and really, really do offer amazing noise canceling. I get hours and hours of use between charges.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlfredW,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your WH-1000XM5 headphones! It's fantastic to know that the setup was simple and that you're experiencing the amazing noise cancellation and long-lasting battery life. We're always working to create products that enhance your listening experience, and your feedback lets us know we're on the right track.
Best regards,
-Fred
Pretty solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good headphones thus far. Still tweaking a bit to find the right way to wear it for long periods of time while remaining comfortable. The noise cancelation seems pretty solid. Having to use the phone app for several features is the biggest flaw, but maybe one it shares with similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JayS,
Thanks for the review and the feedback! We appreciate the comments and we can really take them in consideration for future references. We are glad you are enjoying the top-technology Noise Cancelling, and it is great to hear that you are taking advantage of the amazing Sound quality and the rest of features!
Thanks for choosing Sony, have an amazing day!
-DiegoV
BEST HEADPHONES ON THE MARKET!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best headphones I had ever used. Highly recommend if you're willing the spend the money. Battery Life is insane, Noise Cancelling feature is awesome, and overall its very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AjayP,
Excellent choice! We're happy to hear that you found the best headphones that perfectly matches your needs and expectations. It's nice to know that you are are having a great time with the long battery life, noise cancellation, comfortable fit, and overall performance of your WH1000XM5. Thanks for the recommendation and for choosing Sony! - Kris
very comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super lightweight and comfortable. The noise cancelling is amazing and there is also an ambient sound setting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielaM, We're glad that you like the lightweight design, comfort, noise canceling and ambient sound setting. Thank you for choosing Sony. Erin