Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great intro to headsets
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great! I’ve been using the XM5 for about two months and love the feature of being able to customize the eq levels from amplifying the base, vocal projection, & gaming. Every use has the perfect pitch. Funky color is a plus ! Next step is to see the durability in the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic update, TaeeM!
We are delighted to hear that your WH-1000XM5 headphones are performing "so far so great" after two months!
It's wonderful that you are taking advantage of the customizability features in the Sony | Headphones Connect app to create the perfect pitch for every scenario—from amplifying the bass and vocal projection to gaming. We designed them for that exact level of versatile, high-quality audio customization!
We also love that you appreciate the funky color!
We hope they continue to impress you with their durability in the gym. Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Good buy on sale, okay overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first set of noise canceling headphones. I’m suprised at how much you can still hear with them on, but they do feel a lot better than wearing AirPods. I don’t think they’re worth over $300 but if you catch a sale, they seem as good as others on the market. I liked that they were light, the Apple ones seemed so heavy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Forphotog, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I have ever used. Very comfortable to wear with amazing quality and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kota, That's awesome! We're glad you like your new headphones . Enjoy and thanks for choosing Sony. -Craig
Great sound that apply modern sound features.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is the biggest factor followed closely with comfort. Still getting used to the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rnvilla76,
Thanks for taking the time to share your experience with our WH-1000XM5 headphones! It is great to hear that you're impressed with the sound quality and comfort. We're always thrilled to get feedback like yours.
Some of the standout features of the WH-1000XM5 include our industry-leading noise-canceling technology, which provides an immersive audio experience, and the ergonomic design that ensures long-lasting comfort.
Thanks for choosing Sony!
Warm regards,
Estefany
comfortable headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. They're comfy to wear, and the sound is amazing. I can't hear any background noise when I'm listening to music, and that's awesome. The battery lasts a long time, too. Overall, I really like them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi marky, Excellent! We're thrilled to hear that you're enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and light weight, easy to travel with and packable when in its case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ToniF!
Thank you for reaching out and sharing your thoughts on the WH-1000XM5 headphones.
We are immensely pleased to hear that you find them so comfortable, lightweight and perfect for travel with the included case!
We appreciate your decision to go with Sony!
Best regards,
Estefany
Sony xm5
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned, anc works very well, crisp audio, and a well integrated app to set the eq to your liking. I swap between these and AirPods Pro 2. But these definitely take the lead when I want something a little more beefy. And the battery life is also excellent, I’ve had them for 4 months and only had to charge them twice. Give em a try!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donovan, Thank you for the 5-star rating! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig
WH-1000XM5 Upgrade from WH-1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the WH-1000XM3 before these and thought they were really good. The noise cancelling is much better and I think the sound is too, especially with the Sony Headphone app. They are also very comfortable to wear. The only negative I have is that they don't fold up like the previous model, resulting in a larger case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff It's good to hear that you are enjoying the sound quality and noise canceling function of your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are an excellent product, they fit comfortably, they aren’t heavy what so ever. I just love them! They sound excellent and the noise canceling is really good. I got these over the apple ones and I don’t regret my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DissectedMisfit, great! We're delighted to hear that you like the sound, noise canceling, and fit. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Can you hear me now
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound guality is great and the battery life is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Fairbanks13,
Thank you for choosing Sony!
We're excited to hear that you're enjoying the great sound quality and impressive battery life of your WH1000XM5 headphones. Knowing that both performance and longevity have made a positive impact on your experience means a lot to us. Thank you for sharing your feedback.
Best regards,
-Fred
Best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased these headphones, and I am extremely impressed with their quality. They stay securely on my ears even during intense workouts, which is a huge plus. The noise cancellation feature is amazing, effectively blocking out background noise and allowing me to fully immerse myself in the audio. Speaking of which, the sound quality is incredible, with a surround sound effect that makes listening to music and podcasts an immersive experience. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllenO, We're thrilled to hear that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
These are the GOAT for Wireless ANC Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed over-ear headphones to compliment my AirPods pro for travel. Out of the box, the headphones sound kind of shallow and require a bit of EQ adjustment through the app, but they sound fantastic once tuned to my liking. The headphones are comfortable with glasses, and I don't feel that my ears get hot as they do with headphones like the Max’s (Which I've returned to before). Although they don't support spatial audio and head tracking, They do support Dolby atmos in iTunes, which is nice. The quality when connecting them to my MacBook via aux is fantastic and worth purchasing a dongle to use with a phone. They have a passthrough mode similar to the AirPods max, but it is actually customizable through the application. ANC is similarly adjustable. Sound isolation is poor at high volumes, as expected. Still, I was more than satisfied with the volume at which I could have them without bothering others around me or impacting my listening session, especially with the noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dodgy, Thank you for your honest review. We are glad to hear that you are happy with the noise cancelling of your new WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony! -Carl
Sony WF 1000XM5 aka XM5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive always kind-of been a fan of Sony and have had there headphones and earbuds for over 30 years. These Sony XM5s are just great and aound so good. I should add that im a True wireless earbud and headphone junkie, I have around 10 pairs from Sennheiser to Sony Samsung, from higher to a few cheaper ones. The Sony XM5 are a great quality pair and i like how comfortable they are. The sound is exceptional for a wireless headphone. Im taking advantage of the LDAC streaming hi-res via Qobuz, I do have and use Spotify as well but Spotify does not have any hi-res music. There are so many options in the App to customize these to however you could possibly want them to behave and adust sound quality to your liking. My only dislikes with these is there could be a bit bigger earwell for us bigger ear people , there is however so soft memory foam in there for the ear to rest on. I have no issues wearing these for hours at a time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, We appreciate you being a long time Sony fan. We're also glad that you are enjoying the sound, quality, comfort, and features. We'll take note of your feedback having a bit bigger earwell. Sony values the opinions of customers and is always striving to provide the best experience possible. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best headphone out there
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and very light. One of the best headphones out there.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ddtas,
Thank you for sharing your experience with us! We are thrilled you find the Sony WH-1000XM5 to have such great sound quality and a remarkably lightweight design. It's our goal to create one of the best listening experiences available, and we appreciate you recognizing its top-tier performance!
Thanks for trusting Sony!
Regards,
Dominick
My new favorite travel partner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable device. Used it on a 16 hour flight recently, battery lasted the whole trip, with noice cancelling on. Didn’t feel any discomfort the whole time! My new favorite travel partner
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vengence820,
Perfect! We're thrilled that you like the comfort, battery life, and noise canceling function of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Awesome headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is so GOOD! Really liked them and they are so comfortable on the ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandyF,
Thank you for choosing Sony!
We're honored to hear that you're enjoying your new WH-1000XM5 headphones! It brings us great joy to know you love the sound quality and find them so comfortable to wear. We truly appreciate you taking the time to share your positive experience.
Best regards,
-Fred
Overall Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had no issues so far. Great battery life. App is super accessible and easy to use and install. Having a control center is awesome for adjusting volume and switching songs. The color is gorgeous!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TripleD,
It is truly wonderful to know you are enjoying your Sony WH-1000XM5 headphones and have had no issues! We are delighted that you find the battery life excellent, the app accessible, and the on-headphone controls so convenient for managing your music.
Thank you for trusting Sony!
Regards,
Dominick
I love SONY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The unboxing experience felt premium because of the the extra care the company put into packaging. Alongside, the quality of the product and sound were beyond my expectations. I love SONY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nipun,
We feel privileged to know that our attention to detail—from the premium unboxing experience to the final sound quality—made such a positive impact on you. It is incredibly rewarding to hear that the product exceeded your expectations and that you have such a strong love for the brand.
Thank you for being a part of the Sony family and for your wonderful support.
Regards,
Dominick
SONY Headphones..Who Knew! Beats AirPod Max..
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a replacement for my Fiancés AirPod Max. Man I Never Knew…These are amazing. I steal them from her all the time to use. Sound great. Equalizing on the App is Solid. Love the carrying case. Good battery and love the option to hardwire connect if needed! Worth every penny! Will use for years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcL, Thank you for sharing your experience with the Sony XM5 headphones. We're happy to know that you both are loving it and its great sound, app integration, design, and battery. Thank you for choosing Sony! Enjoy! -Maria
The best ANC headphones. Period.
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, especially for Bluetooth headphones. Yes, you can get wired fancy headphones that provide better fidelity, but this is going to be amazing for most people. Battery life, same as the last generation does about a week of light use without recharging. It's great. The noise cancelling is TOP. OF. IT'S. CLASS. you will be blown away. Airplane, travel, humm of many voices, air conditioner, running water. Whatever it is, you flip on ANC and it doesn't exist anymore. Better than Airpods Max, better than your dad's Bose. Build quality is a sturdy plastic that keeps weight down, but doesn't feel cheap at all. Swivel and tilt on the cups and memory foam pads make for great comfort for most people as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DomP, Awesome! We are so glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl