Customer Ratings & Reviews
- Model:
- WH1000XM5/B
- SKU:
- 11898759
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound. Best comfort. Expensive but worth it. Recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi avengers007,
You made the right choice! We're thrilled that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!
-Ralph
Amazing buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this almost all the time and everywhere. Such a good base and even the noise canceling is just one of the best I’ve experienced
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanR,
It is most rewarding to hear that these headphones have become your constant companion. We are thrilled that the bass performance and our noise-canceling technology have provided you with one of the best listening experiences you've ever had.
Thank you for trusting Sony with your audio needs.
Regards,
Dominick
Amazing Headphones - Best Gift Ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these, the sound, the noise cancellation is amazing and the way they turn off and on when you put them on or take them off!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisL,
We are excited to hear that your son is enjoying the Sony WH-1000XM5 headphones so much, especially the superior audio fidelity and the highly effective ambient sound management. We designed the wear detection feature to add convenience, and it is great to know that functionality is appreciated!
Thank you for trusting Sony!
Regards,
Dominick
LOVE!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these! Use them for the gym and they are the only headphones that will stay on! The sound quality is amazing also!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeghanH, Great! We're glad that you are enjoying the sound quality of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great value and best headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love love. Best noise canceling. Super comfortable and fit my head. Really handy case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatieE, Awesome! We're glad that you re enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Fantastic headphones, but pricey.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfy, especially for long trips on an airplane. Fold flat for easy storage (as opposed to folding inward to create a more compact but blocky shape). Superb noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricC, Great! We're very happy to hear you're enjoying the superb noise cancelling and portability of your Sony XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Sick headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones! Most comfortable to date . Had the XM4 which were already good but then upgraded to XM5 and stepped the quality of everything up a notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulioP,
That's a very nice upgrade! We're glad to hear that you like the comfort design and quality of your new Sony headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. We appreciate your support and thank you again for choosing Sony!
-David
Ear Phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is happy with comfort and fit. Sound quality is excellent .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myles,
Great! We're glad that your wife is enjoying the fit, comfort, and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Great sound and comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sister as a gift and bought one for myself at a later time after hearing about her review on the product. the sound is great and feels comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Great choice Jace! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
great sound, decent build
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, awesome NC, and super lightweight. That said, the light construction is a byproduct of more plastic materials and the skimmer design has resulted in an inability to fold down the way it had. But the sound and the noise canceling continues to shine in this latest iteration of the WH series.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi justinwrites,
Thank you for the feedback. We're glad you appreciate the sound quality and industry leading noise canceling of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
Regards.
David
Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my son and he loves them Only challenge on my end is if you don't switch on the outside sound, the headphones are truly quiet and you won't hear any outside noise, including your parents yelling for you to come down to dinner......
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeyPro,
Thank you so much for the 5 stars! It sounds like the WH1000XM5 headphones were the perfect Christmas gift for your son! With that top-notch noise-canceling, it’s no surprise he’s fully immersed—but we understand how it might make dinner time a challenge! Thank you for choosing Sony! -Maria
Worth Every Penny Of Price Difference vs. XM4.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Sony WH1000XM5 headphones to replace a pair of XM4's that were stolen. The newly designed XM5's are MUCH more sturdy than the XM4's that I constantly worried would break. The touch pad on the XM5 seems to be more responsive and consistent in the way it processes touches. The XM5 also auto connects more consistently, and they seem to hold the connection better. I also considered the Bose QC Ultras, and I ultimately chose the XM5's due to their longer battery life and much better microphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MooMooBuckaroo, Thank you for purchasing the new Sony WH1000XM5. While we are sorry to hear that your XM4s were stolen, we're glad that you are impressed with the newer model. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
Sonny mx5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall premium sound quality. I have tried several headphones, and none compare to the XM 5 in overall quality and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArturoM,
We are honored to hear that the WH-1000XM5 stands out as the best overall in quality and sound compared to the many other headphones you have tried. Providing a superior, premium audio experience is our top priority, and we are thrilled that these have become your clear favorite.
Thank you for choosing Sony.
Regards,
Dominick
Sounds great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First over the ear headphones in awhile. My boyfriend has the earbuds, so figured I’d try the over ear ones. I bought this specifically for flights. I have sensitive ears & so pressure changes are really painful. I have to wear something to help adjust the pressure, so it also blocks alot of noise. These headphones have enough space so it's not smushing my ears. The sound cancellation is amazing. There is an equalizer app & such that you have to separately download. I debated between these, airpods max, & beats for awhile & I'm so glad I went with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny, We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. If you feel like the sound quality is lacking, you may use our Sony Headphones Connect app to adjust the sound quality to your liking! For reference, please check our related article link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm5/articles/00286844 Thank you for choosing Sony! -Carl
WX-1000XM5 ROCKS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I listened to every pair in the store, the Sony WH-1000XM5 sounded better than any other brand they had by far. My salesperson told me this is the one he recommended to everyone and also had bought himself a pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB, we're glad you like our product. Thanks for choosing Sony. ~Earl
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling and fit on ears. If you need to workout, take the XM4s instead as they are better in that way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BhavishyV, We are happy that you like the noise canceling feature of your new Sony WH1000XM5 wreless noise canceling headphones. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
Truly is the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly the best headphones on the market, it has everything you want perfectly in headphones, long battery life, amazing sound quality, no complaints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mando,
Fantastic! We are truly delighted to know your satisfaction with the incredible sound quality, long-lasting battery life, and amazing performance of the WH-1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for your awesome feedback and for choosing Sony!
- Romeo
Love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love them best set of headphones so happy with the lightweight and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyF, Awesome! We're glad that you re enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very clear love them 3rd set I have bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquelineM,
We're delighted to hear that you love your Sony headphones and that you've chosen them for the third time! Thank you so much for sharing your 5-star rating—the clarity and impressive sound quality of your Sony WH1000XM5 headphones are designed to elevate every listening experience.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Great but not anazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality headphones and mostly comfortable on my head. Was sweating a lot and experiencing ear pain no matter the settings in the app. Bought after market mesh ear pads and it helped but didn't eliminate 100%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timothy, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl