Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- |
- SKU:
- 10095959
Customer reviews
Rating 4.6 out of 5 stars with 6068 reviews
(6,068 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones. Connection always perfect, sounds incredible. 10/10
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi capo, Thank you for the 5-star rating! We're pleased to hear you like the great Bluetooth connectivity and incredible sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Great headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend these headphones if you can get them on sale. If you are okay with the positive pressure caused by strong noise cancelling and want to pay less, go for the XM4s instead. Get them on sale!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChaseA, Thank you for sharing such a wonderful shopping experience. We're delighted to know that you are enjoying the excellent audio quality and you appreciate the amazing features of our industry-leading noise cancelation headphones, WH-1000XM5. Thank you so much for purchasing our WH-1000XM5 & 5-stars review and for choosing Sony! -Jess
Rated 5 out of 5 stars
Couldnt be more happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally had airpod maxs and was dissapointed got these as a replacment and coildnt be more happy, noise cancelling is great, touch controls are intuitive, and audio quality is absolutely amazing. Carrying case is great too
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Victor, We're glad that you're happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Sony rules!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the pleasure of using these headphones on a trip to Hawaii. The plane ride was long, but the Sony headphones made it an extremely pleasurable trip. The noise canceling is amazing, along with full range, sound, and deep bass.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Berber, We're pleased to hear that you have a wonderful plane ride. We are also happy to hear that you like the noise canceling function and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gray quality is amazing I use them to mow along, but I did have to buy some water-resistant covers on Amazon to add some extra protection.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendyC,
Thank you for the purchase! We're glad to hear that you like the quality of your new Sony headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far one of the best headphones ive ever used. They have amazing sound quality and clarity
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielaG, That's great! We're thrilled to hear that you are enjoying the amazing sound quality and clarity of your Sony WH1000XM5. Your satisfaction is our top priority, and it's great to know that our product has met your expectations. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical at first when I bought these headphones but wow do they sound amazing. The noise cancellation could be a tad bit better but it does the job by dialing the airplane noise way down. Would most defiantly recommend these to friends and family.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisP, Thanks for sharing your awesome experience. We are glad that you like your new Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! Vincent
Rated 5 out of 5 stars
Happy teen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for teen who spends hours working out. Loves the noise cancelling.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sharkmom, we're glad you love the noise canceling feature of our product! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
The best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best on ear headphones in the market . Def recommended product
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JyothiswaroopM,
That is fantastic to hear – thank you for the 5 stars and for the strong recommendation! We put a lot of work into the comfort, clarity, and noise-cancelling performance of the WH-1000XM5, so we're delighted you feel it's the best in the market.
Thanks for choosing Sony and enjoy the incredible sound experience!
Regards,
Dominick
Rated 4 out of 5 stars
Great for Office Work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. The noise canceling doesn't silence everything for me with my glasses and long hair, but it definitely makes all the sounds more manageable. The option to enable and disable noise canceling at the push of a button is also very nice.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johann, We are glad that you now have a great pair of good headphones for your office work. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Wonderbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXTREMELY HAPPY. Much better build quality compared to the Beats. Went through 3 Beats and finally made a switch. and extremely happy with the ease of use, quality, fit, value and SOUND quality.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baba,
Great! We are very delighted to hear your satisfaction and happiness with our WH1000XM5. We're glad that you made the right choice in getting our XM5 and it's nice to hear that you are very happy with the sound quality, comfortability and value. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones. The noise canceling is great. The sound is amazing and the Sony headphones app lets you customize setting to how you want to listen to your content. Overall great purchase and very pleased.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Neese, Amazing! We're glad that you like the sound, noise canceling function and use of Headphones Connect app. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
My son loves them
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life nice and user friendly app to get the best of your headphones
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyV, We're glad that you are enjoying your new headphones. Thank you for choosing Sony. Carl
Rated 5 out of 5 stars
Insomnia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. I bought these because I have severe insomnia due to Lyme disease. I use these to fall back asleep while listening to binaural beats or the Abide app. I fall asleep with them on all the time. I have never owned expensive headphones but these are extremely comfortable. They also silence my husband’s snoring.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SJRJ, Great! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 4 out of 5 stars
Good headphones though.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are legit headphones but not impressed tbh. They are cool and i got them because my airpods pro broke but airpods pro are i think better.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Namjoon,
Thank you for your comment! We're thrilled to hear that you consider the WH-1000XM5 headphones to be excellent. We appreciate your candid comparison with the AirPods Pro. The WH-1000XM5 is engineered to provide outstanding noise cancellation and superior sound quality, featuring technologies such as DSEE Extreme and Hi-Res audio support. We hope you continue to enjoy your listening experience with these headphones. Thank you for choosing Sony!
Best regards,
Romeo
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had XM4’s before and dropped them and they broke, so I finally upgraded to the XM5’s and I love them and the noise canceling system.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntineaJ, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and noise cancelling. Used it on a cross country air trip and the noise cancellation was excellent. Gesture control is very convenient. Music quality is superior to most others I have tested.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LGsoundbar, Amazing! We're glad that you are enjoying the sound, noise canceling, and features. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Present for my son
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son is musician and also college students. After sample many headphones he chose this Sony headphones. He told me this headphone have better sound and noice cancellation also easy to use controls. He happy with his present because it was his choice and I was happy because I get great gift for my son
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zyb89, Awesome gift! The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hi-Res audio support the WH-1000XM5 headphones provide awe-inspiring audio quality. Thank you so much for choosing Sony! -Carl
Rated 5 out of 5 stars
Loud co workerz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yesssssss finally found a decent pair of earphones I was trying to find out if my sony wh xb900n was under warranty it wasn't but then try these on in the store the price was a bit but much but it was worth I work in a kitchen and it can be alot loud when i put these on i love not hearing my talkative co workers
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bmwess, We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Best headphones ever!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to go to the gym with very low quality headphones. Now that I was able to purchase this high quality Sony headphones I won’t go back. The people at the store were very helpful.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Peruano, That's awesome! We are thrilled to hear that your Sony WH1000XM5 wireless noise canceling headphones are the best for you. You chose the best brand this time. Thank you for your purchase. Enjoy your music! Vincent















