Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 10095959
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Better than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the Sony earbuds (wf-1000xm4) which are amazing and needed a new set of over ear headphones. Got these and I'm hooked. I'm not one to stay with just one brand but it's going to be hard for me to try anything else going forward.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ibrokeit, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is really good from what i had expected the sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanK,
Thank you for the 5 stars! We’re thrilled to hear the WH1000XM5 headphones exceeded your expectations with its impressive sound quality. Thank you for choosing Sony! Enjoy! -Maria
Good features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think these could have better sound. The features are great though. Noise cancelling is good. I use these to meditate with and block out noise. I miss the old school wired headsets sound from the 80s. Ha ha.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShucksJones,
Thank you for the purchase! We're glad to hear that you like the smart features and noise canceling of the headphones. Thank you for choosing Sony!
-David
Pretty neat sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really responsive. Amazing sound. Walked down a busy street during rush hour. All I heard was my music. I am worried about the material in regards to the cushion. Sweating while walking can damage them so try and keep them dry. Works great with my galaxy. Download the app to utilize the headphones full potential.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayRay, Thank you for the 5-star rating! We're glad you like the amazing sound quality, responsiveness, industry-leading noise cancelation, works great with your smartphone, and the Sony Headphones Connect App that lets you customize the sound levels to suit your music. We also appreciate your feedback regarding the quality of the material of the ear cushion. And yes, please make sure to keep them dry after use to avoid damage.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
I didn’t know music could sound like that
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve never been one to throw an obscene amount on headphones because how different could it be. But man, these are built DIFFERENT. All the joys of listening to music on a record player with that crisp clarity and the modern confidence of high tech.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, We're pleased to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is spot on! No distractions no outside noise! When going on a run i turn off noise canceling and am able to hear outside and my music perfectly. 10/10 recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BezzyBuzz,
Thank you for the review and we're glad to hear that you like the noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.top-notch, and the product exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brih Awesome! We're delighted to hear that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Bought it twice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I used still date. I like the noise canceling and the ability to change sound configuration in the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiovaniF, We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound, I switched from AirPods Max and was delighted with these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronV,
You made the right choice with the Sony WH1000XM5! We're glad that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Beyond Amazing Sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever owned. Will never go back to subpar headphones ever again. The sound quality is immaculate. I highly suggest listening to any John Williams music at full volume with your eyes closed. It's so immersive. I've got 10+ ear piercings and these don't bother any of them!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, Ginny! We are so happy that you are satisfied with the incredible sound quality and superb performance of your new WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Perfect Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Perfect for everyday use! Brother has been using it as a replacement for his airpods and loves it so much. According to him, it feels better for his ears and is also very lighweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicoleM, We are glad to hear that your brother loves his new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, he can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop his music and let in ambient sound. You chose the best for him. Thank you for trusting Sony! Vincent
Not waterproof, sound awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are great. Happy with my purchase. Wish they were waterproof/sweatproof
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamF,
Thank you for sharing your feedback! We're so glad to hear that you're enjoying the awesome sound quality of your Sony WH-1000XM5 headphones and that you're happy with your purchase. We appreciate your input about them being waterproof — it's always helpful to hear what features our customers are looking for. We hope you continue to have an incredible listening experience every time you use them!
Thank you for choosing Sony!
-Maria
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony over the ear headphones are marvelloous, particularly with noise cancelling which enables me to enjoy very clear music during my workout in a noisy environment
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harounbaz, We are glad that you are enjoying your new Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
Good Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality audio wise but I do wish the way it was built physically was different and there material used was also different other than that it’s a solid headphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlvaroH, We're glad that you like the audio quality. We'll take note of your feedback with regard to the material used and physical build. Sony takes into consideration all feedback to improve the performance and quality of our products. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thank you for choosing Sony. Erin
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are the best headphones I have ever had. The noise cancellation is the best I have ver experienced and the sound quality is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewH, That's great! We're thrilled to hear that you're enjoying the top-notch noise canceling and exceptional sound quality of your Sony WH1000XM5. Thanks for choosing Sony! -Sam
Head phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love them! I get lost in my own little music world while walking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaddieP, We are thrilled to learn that you are enjoying the impressive features of the WH-1000XM5 headphones! The WH-1000XM5 is designed with advanced noise-canceling technology, allowing you to immerse yourself in your music without distractions. Thank you so much for choosing Sony! -Jess
Amazing sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were amazing the sound was on point especially when you have a app that has 360 audio. The only thing is the noise cancelling it made me feel like my eyes were going to pop out and caused me mild headaches other than that I recommend these head phones as they sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gallo, we're glad you are enjoying the sound quality of our product. We're sorry to hear about your experience with the noise canceling function on your SONY unit. This unit has Auto NC Optimizer. When you wear the headset, this function always automatically optimizes the noise canceling performance by analyzing the wearing condition of the headset according to the shape of your face and your hairstyle, or the presence or absence of glasses, and the pressure change in an airplane, etc. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000534561.html?search=noise%20canceling%20
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Thanks for choosing SONY. ~Earl
Sony 1000XM5 is fantastic
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones! Great sound quality and great noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanC, Thank you for your feedback on the WH-1000XM5 headphones! We're glad to hear that you are enjoying the sound quality and noise-canceling features. Thank you for choosing Sony! -Carl
Top notch!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch! ANC is awesome and sound quality is simply super. Stylish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VenkatB, We are glad to hear that you are enjoying the WH-1000XM5 headphones! They are indeed known for their top-notch Active Noise Cancellation (ANC) and excellent sound quality. Thank you for choosing Sony! -Carl
Happy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been working well now for 1 year. I am happy with this purchase made for my daughter. Just purchased another one for myself
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ElizabethA,
Thank you for choosing Sony!
It's fantastic to know that the WH-1000XM5 headphones have been working so well for you and your daughter! We're happy to hear that you're so pleased with your first pair that you decided to purchase a second one for yourself. We hope you enjoy your new headphones just as much!
Best regards,
-Fred