Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 10095959
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great for flights
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great battery life. The noise cancelling capabilities are great and the gestures to temporarily halt noise cancelling are very useful when you want to hear things around you. Great for flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulH Awesome! We're glad that you like the sound, battery life, noise canceling function, and features. We appreciate your feedback and thank you for choosing Sony. Erin
Best Headphones I used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM5 is a bit expensive but worth the price for what it offers: Sound quality, ANC and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi D12345KS,
We appreciate you choosing our WH-1000XM5. We're glad you considered the quality and features you will get with our headphone over other brands. Enjoy good sound quality and comfort with our WH-1000XM5. Our XM5 has 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony. - Marco
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound and feel amazing. They help me immerse myself into anything i listen to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamuel, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Awesome Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great! Pretty comfortable. The features are also great as well and work well. Make sure to read the instructions before just using it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisD, Great! We're thrilled to hear that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Super comfortable and smart
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re very comfortable I love them they just don’t fold down and I travel a lot. But the comfort is amazing and their technology is so good. It adjusts noise cancelation automatically. I loved it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaLa!
Thanks for your feedback! It is most rewarding to hear that the comfort and smart tech of the WH-1000XM5 are working so well for you. While we understand that the fixed-arm design is a change for travelers, we're glad the automatic features make your trips more enjoyable.
Thank you for selecting Sony!
Best regards,
Estefany
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal headphones. These headphones allow me to focus even more than before. I could barely hear a thing other than my music when noise cancleestion is activated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David!
Thanks for sharing! It's a true pleasure to hear that your WH-1000XM5 headphones are helping you focus. It’s awesome that the Dual Noise Sensor Technology is working so well to block out distractions and let you enjoy your music.
Thank you for choosing Sony!
Best regards,
Estefany
Beautiful Sound! Average Connectivity.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had these for 3 weeks but so far I love them! I’m able to wear them for an extended period of time without much discomfort on my head. My only issue is sometimes they will lose connection for no reason and I have to reconnect on my iPhone which can be annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taylor,
We are so glad to hear you love your new headphones and find them comfortable for long-term wear! For the connection issue with your iPhone, please ensure your firmware is updated and try setting the "Bluetooth Connection Quality" to Priority on Stable Connection in the Sony | Sound Connect app.
Thanks for choosing Sony.
Best regards,
Eliab
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sounds, nice fit, nice ANC, battery is good, best for gym goers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TotoyGolem,
You made the right choice! We're glad that you like the sound quality, fit, noise canceling function, and battery life of the headphones. Thank you for choosing Sony!
-Ralph
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise canceling headphones, sound quality is amazing as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaiA,
Thank you for sharing your thoughts! It is fantastic to know that you’re impressed with the noise canceling and sound quality of the WH-1000XM5 headphones.
These headphones are designed with advanced noise cancellation technology and offer a comfortable fit for long listening sessions, making them perfect for immersing yourself in your favorite music or calls.
We appreciate you choosing Sony!
Best regards,
Estefany
Amazing!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you learn the controls this is fantastic! Sound comes through clear, the mic works very well, and I love that you can change between hearing background noise to cancelling all the noise with one button. Charges up fast and lasts for hours!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DreyaR, That's cool! You definitely made the right choice. We're glad your investment is worth it. It's amazing to hear you are enjoying all the improvements, especially the superb audio. noise cancellation, ambient sound mode and clear call quality we made on these headphones. It sounds like we hit the mark with the WH-1000XM5. Thank you for choosing Sony! -Jess
Fire
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds excellent, phenomenal anc and decent battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, jb73! We're glad that you are impressed with the sound quality and battery hours of the new Sony XM5 headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! -Craig
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them before traveling for business and was not disappointed. I was trying to decide between these and the AirPods Pro Max and I am glad I went with these. The battery life, sound, and portability is great. The case allows me to throw them in my carry on without any additional bulk to my bag. Great purchase decision. No regrets!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrPorter, We're glad that you are enjoying the battery life, sound, and portability. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
The best I ever had
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews are real. Incredible sound, long battery and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi loliv, We're glad that you like the sound quality, comfort, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Worth every penny
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio and noise cancelling are both phenomenal. The mic quality is also fantastic - it’s super clear and noise cancels anything youre doing (washing dishes, crinkling paper, etc). The battery life is amazing, you probably will only need to charge once or twice a week. Can’t recommend these enough, its miles better than the XM3 i had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wally, We are glad that you like the quality and capabilities of your new Sony headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Vincent
Best purchase made for 2023
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones from Sony. The best noise cancellation .Comfortable and lightweight. Unique features, The sound quality out of these are amazing. Does really well in all areas of music genres. The sound quality out of these are amazing! Fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanK, nice! We're glad you like the noise canceling feature, comfort and sound quality of our product! Thanks for choosing Sony! ~Earl
Worth every penny!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the price might be high but it was worth every penny. I use these for the gym and my experience at the gym never been better. If you go  frequently to the gym and is looking for headphones in the market, 100% recommend these. The noise cancellation is very good, good bass and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alberto, Fantastic! We're delighted to hear that you're enjoying using these in the gym and you like the noise canceling and audio quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
One of the best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to the XM5 headphones from XM3. The improvement was evident. The touch controls are more responsive, the battery life longer, the noise cancelling outstanding... and the sound quality quite excellent. Definitely one of the best options out there, even compared to the much more expensive Apple AirPods Max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Viewerfive, Excellent upgrade! We're also glad that you are enjoying the sound quality. touch controls, battery life, and noise canceling. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality feels light battery last a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaC, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sony
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have ALWAYS bought Beats-but after trying these out-the comfort and the sound was amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StaceyH, Thanks for sharing! We're thrilled to hear that the Sony WH1000XM5 headphones impressed you with their comfort and amazing sound. Thanks for choosing Sony! Enjoy! -Maria
The best noise cancelation!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from XM3, these are far better in noise cancelation. And it's still super comfy for long-duration periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DLC761, Fantastic! We're thrilled to hear that you find the WH-1000XM5 headphones to be a significant improvement in noise cancellation compared to the XM3. It's great to know that they remain super comfortable for long-duration use. Thanks for choosing Sony! -Sam