Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 10095959
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, nice base respose with mid and high sound. Very comfortable to wear on long flights. Nice feature that when you take off head phones the movie or music you listen to will stop the replay when you put the back on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GregF, Awesome! We are glad to hear that you are enjoying the sound quality of your new WH1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Noise cancellation is wonderful. Some of the best over the ear headphones on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Isiah,
Thank you so much for sharing your feedback!
We're thrilled to hear you're enjoying your WH-1000XM5 headphones. It’s great to know you find the noise cancellation to be wonderful, and even consider them among the best over-the-ear headphones on the market. We truly appreciate you taking the time to share your positive experience!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is the best purchase I have made so far. It is little bit expensive but the comfort and the noise cancellation that it provides is the best I could say till the market right now. One of the major con is the they are not foldable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulBunty, Amazing! We're glad that you like the noise canceling and comfort. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great in every aspect EXCEPT BASS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always hesitated in spending so much for a pair of headphones. I’ve used a lot of Beat headphones and wanted know what I was missing out with Noice Cancelling Over the Ear headphones. It’s everything I expected. Audio is extremely crisp without interruption from your surroundings. You have more control inside the app with Ambient surroundings which allow you to hear the space you’re surrounded in with music playing. You can also set the headphones to react to your voice, the moment you talk it’ll mute the song. That can get very annoying if you like singing to songs so I turned that feature off. It’s worth the investment to buy one of these. Only thing I thought would be better would be the Bass. There isn’t ANY AT ALL. For $400 you would think it would give you some nice bass, but it does make it up elsewhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanL, Great choice! We're glad that the noise canceling function meets your expectations. We also appreciate that you are enjoying the overall performance of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones, comfortable and sound great, my only complaint is that even on the tightest setting they still slip off my head. It could just be a me problem but I find myself not wearing them as often as I’d like because they’re too big for my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KaylaS,
Thank you for your purchase and for sharing your feedback. We're glad that you appreciate the sound quality and comfortability of our XM5. Your feedback is important and will help us improve our future products. Thank you for choosing Sony! - Marco
Best headphones on the market
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for the past 7 months and I haven’t had a single problem with them. They are arguably the best headphones on the market. The bass can’t be matched and they’re really comfortable. Haven’t had a single problem when wearing for long periods of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanP, Thank you for the amazing review! We're glad to hear that these headphones have been working great so far. And good to know bass response, comfortable fit, and overall performance of your Sony XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Best gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my daughter for Christmas, i asked her what she thought of them. She said they are very comfortable and the noise cancelation works very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertR,
We’re so glad to hear your daughter is enjoying the comfort and excellent noise cancellation of her new WH-1000XM5 headphones! It’s wonderful to know they made such a great gift.
Thanks for choosing Sony.
Best regards,
Eliab
Surround Sound Wireless Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight Awesome Surround Sound Well Worth The Money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenL!
Thanks so much for taking the time to share your feedback about the WH-1000XM5 headphones.
We are excited to hear that you find them to be lightweight, that the surround sound is awesome, and that you feel they are well worth the money!
Thanks for choosing Sony!
Best regards,
Estefany
Highly Recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great sound. Highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KasmeraD, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sony does it again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound, comfortable on head, modern design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KAI98, Great! We're glad that you are enjoying the sound quality, comfort, and modern design. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I got from best buy, sony has the best quality audio headphones next to Samsung as well. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Procode,
Thanks for this great review! We're thrilled to hear you're loving your WH-1000XM5 headphones and their outstanding audio quality—it's truly rewarding to hear you think they're one of the best headphones on market!
Thank you for choosing Sony!
Sincerely,
Jenn | Sony North America.
Don’t headphones changed my life
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta be honest returned them because they are notttt for the gym!!! You can’t get them wet or moist at all it says don’t sweat in them on the Manual. Extremely sad, amazing sound quality , comfort and noise cancellation out of this world
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaZ, While we're glad that you like the sound quality , comfort and noise cancellation, we regret that the headphones had to be returned. While the WH1000XM5 units don’t have an IPX rating, these can be worn in the gym. For more serious workouts, we suggest our headphones specifically designed for that task. Check out our WF-C500s and the WF-1000XM4s.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank for your feedback. Erin
Great sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is really good and plays good sound for music. I really enjoy the touch sensor control on the headphones and especially the quick attention. It feels light so I can wear for a long period of time. I like the color and minimal design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi viavee,
Great! We're glad that you like the noise canceling function, sound quality, touch controls, weight, and design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-Ralph
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable, light and noisy. Battery life ia amazing along w how long it takes to charge. Only complaint is how easy fingerprints show up on the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony We're glad that you like the battery life and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my son for Christmas. The headphones work great and he said the noise canceling is awesome! The zipper on the case broke right away…it’s almost as if the zipper was put on the inside. Hoping to reach out and get a new case for them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, user923539!
We’re so glad to hear your son is enjoying the awesome noise canceling and performance of his WH-1000XM5 headphones! However, we are very sorry to hear about the issue with the carrying case zipper. That certainly isn't the experience we want for you or your son, especially with a new Christmas gift.
We would love to help get this resolved. Please reach out to our support team at socialsupport@am.sony.com with your contact information so we can assist you with this problem.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Definitely recommend!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it! It's so comfortable and the sound is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DarkDragon, Thank you so much for your enthusiastic review of the WH-1000XM5! We're thrilled to hear that you find them comfortable and that you love the sound quality. Your recommendation means a lot to us. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Best pair of ANC headphones for $400
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of ANC headphones. Got these over the black pair because of fingerprints and I do not regret it, they look brand new after a couple months of use. ANC and comfort are the strengths of this headset. The headband is narrow but it doesn’t bother me but your mileage may vary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick! Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second time buying these headphones, only due to my dog having got ahold of my last ones. I enjoyed them then and now, great sound and I like the touchpad options on the right headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Destiny! Thank you so much for your wonderful review! It brings us great joy to hear that you chose the WH-1000XM5 headphones for a second time, even after your pup had a little fun with your previous pair. We’re thrilled that you appreciate the exceptional sound quality and the convenient touchpad controls on the right earcup, which allow for easy adjustments while you listen.
Your loyalty means the world to us and we hope you continue to enjoy your headphones for years to come!
Thank you for choosing Sony!
Best regards,
Estefany
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has the previous version of these and swears by them. Definitely worthy of the praise. Great comfort, sound cancellation and sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephan, thank you for the kind words and we’re glad you like the audio quality, comfort, and noise canceling. Thank you for choosing Sony. Regards, Erin
Would buy again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing and the noise cancellation is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Katie,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying the WH1000XM5 headphones and their impressive noise cancellation. It’s rewarding to know they’re enhancing your listening experience. Thank you for sharing your positive feedback!
Best regards,
-Fred