Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 10095959
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Solid performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both incredibly comfortable and good sound! The features that it comes with are very nice. Great for those that want an all rounder headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris, Thank you for the positive review! We're glad you like the comfortable fit, good sound, and overall features of your Sony WH1000XM5.Thanks for choosing Sony! -Sam
Good headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones bought them at discount price I recommend buying them if you find them with a discount you won't regret it good battery life and really good sound not the best of the best but definitely up there
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PedroVDJ, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones, but takes a while to learn all the features entirely. I don't like how to melody is separated from the base on each ear cusp. The ear cusps can get very hot and a little itchy if wearing for 4 hours or more. Battery life is great Fantastic bluetooth and noise cancelation though. The look of these headphones are very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JennaP, Thank you for the 4-star rating! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Great job Sony.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Great headphones, great sound stage, background noise just melts away. Headband can get slightly uncomfortable over long periods of time. Battery life keeps me going through the work week.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maximus, We're glad that you like the sound quality, noise canceling function, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Best Sound Ever - The Noise Canceling is Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Sound Ever - The Noise Canceling is Unbelievable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rich,
Thanks for the wonderful 5-star review! We designed the WH-1000XM5 to deliver truly Industry-Leading Noise Cancellation, and we're so glad you can tell the difference.
That powerful Noise Canceling is constantly optimized by our Auto NC Optimizer using AI to ensure you always get the best performance, whether you're on a plane or in a busy office. Pair that with the all-day comfort and superb sound quality, and you've got the ultimate listening experience!
Thank you for choosing Sony.
Regards,
Dominick
Sony WH1000XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great noise canceling and sound quality. Water resistance makes them great for the gym. Had the XM4's but these are a noticeable improvement on an already great pair of cans!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2FakeHipsDontLie, Great! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
I love my Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These a great for everyday use and very comfortable to wear. They can go long periods without having to be charged too. You can even adjust the settings in the headphones for different sound control like a higher bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazmyn We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sony headphones WH1000XM5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great battery life, good sound quality and excellent noise cancellation. I did have an issue with when I am listening to music, it would stop playing when ever I started singing or if I spoke to someone else, not sure why this was happening, overall it’s a great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GherardoC,
We are thrilled to know your satisfaction with the exceptional sound quality, long-lasting battery life, and industry-leading noise canceling feature of our WH-1000XM5. Regarding your concern, it's possible that the Speak-to-Chat function (the headset pauses or mutes the music which is being played) of your headphones activates when you sing loudly or speak to someone. The Speak-to-Chat mode activates when it detects the speech of the person wearing the headset, but in rare cases, it may activate in response to the voices of other people, ambient environmental sounds, transportation announcements, etc. But you don't have to worry, you can disable Speak-to-Chat in cases where the Speak-to-Chat mode frequently activates by accident or if you don't want the music to pause when you begin to sing. For details, please visit the link below:
https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000536742.html
I hope this helps.
The WH-1000XM5 headphones rewrite the rules for distraction-free listening. 2 processors control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed driver, DSEE – Extreme and Hi-Res audio support, the WH-1000XM5 headphones provide awe-inspiring audio quality.
Thank you very much for your purchase and for choosing Sony!
- Romeo
Great product!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Sony XM4s, Boses, etc. Bose has released a competive model. It costs $100 more and have been able to compare in store it depends on concern with sound or noice cancellation. Best buy had this model and sell for $299 and even looked for a price without me asking. The manager, Keith, is really a super person. He told mechechas been at Best Buy for 17 years. I haveckbown him for 12 years, since day I moved back to Gainesville Store. I check online, but purchased most of items at this store I was cocerned with both. My opinion this model is better than the new Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Great buy, DarrelS! We're pleased to hear that you are satisfied with your purchase. We also appreciate you taking the time sharing us your wonderful shopping experience. Thank you for choosing Sony. Erin
Best ANC headphones from Sony yet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality and feel. The headphones are extremely lightweight, and the noise cancelling is best of its class.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeshavB,
Thank you for the wonderful feedback! We're glad you're enjoying the lightweight design and industry-leading noise cancellation of the WH-1000XM5.
Thanks for choosing Sony.
Best regards,
Eliab
Great upgrade!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the XM4. I loved those, but the 5’s are an upgrade in sound and comfort. I have big ears and these fit my large nogin better.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, GregE! Enjoy and thanks for choosing Sony! -Craig
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fit perfectly!! Nice product!! Best purchase!!!.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlessandraM,
Thank you for the fantastic 5-star review! We are immensely pleased to hear that the WH-1000XM5 headphones fit you perfectly and that you consider them your Best purchase! Comfort and quality are top priorities, and we are thrilled you are enjoying them.
Thanks for choosing Sony!
Best regards,
Dominick
Wow Wow Wow what a difference
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the bows headphones, the most expensive ones I think around $430. They accidentally got washed. I thought the Bose were pretty good until then. I then just did a little research and ended up buying these Sony's. What a difference. Night and day in every aspect better than the Bose
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KyleC,
Sorry to hear about the accidental wash, but it sounds like it led you to an amazing upgrade. We're thrilled that the Sony XM5 headphones exceeded your expectations in every way. Thank you for choosing Sony! Enjoy! -Maria
Awesome Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are reaaly great at blocking out sound and allowing sound through, whichever is need depending on the situation. They are also very comfortable and have great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar, Awesome! We're are glad that you like the sound quality. comfort, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Noise cancelling headphones review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made, it really cancel all the outside noise , and is so comfortable that I can sleep with them on .
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, MatiasC! Thanks for purchasing our WH-1000XM5 and we are happy that you are satisfied with your purchase and performance of these headphones. Glad to know you appreciate the excellent noise cancellation and exceptional comfort these headphones deliver. Thank you for giving the product a perfect rating! -Jess
Better than expected
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating whether I should get these over the airpods max until I started to see review for both headphones from youtubers and audiophiles and mostly they were saying that the xm5s or xm4s would be a better pick than the AirPods max considering the overpriced headphones is heavy and can be uncomfortable for longer periods of listening times. 100% recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GKG123, You've made a right choice! We're also glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
best headphones ever
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product, great quality and sound and top notch noise cancelling. It feels very light when wearing. i highly recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noel, Great! We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
Great product and light weight
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using only for a week, Sound quality is great. Very light weight and spatial sound is good. What’s annoying, auto pauses music even if Im humming a song, have to figure out to stop that!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Planet51, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
THESE ARE AMAZING!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i had the apple airpods max and yes they did sound good and everything but they felt really heavy and the battery didn’t last that long. these literally last days without me charging them and i use them like 2 hours each day. THESE ARE AMAZING!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi daniel, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Sonys
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound quality, easy to style, feels light.. Recommend to who ever is looking for a bass and treble clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryan Awesome! We're happy to hear that you are enjoying your new WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin