Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- SKU:
- 10095959
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Bluetooth headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality on the market for Bluetooth headphones!! Highly recommend also out of the box never charged it and it’s lasted 10 hours!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbae, Awesome! We're thrilled to hear that you like the audio quality. We appreciate your recommendation and thank you for choosing Sony. Erin
Recommended for comfort and more
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been by far the most comfortable headphones I’ve ever had. The quality of sound is great. I sold my apple ones to get this one based on comfort. The noise cancelling feature can do better but it’s not a big deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ani2k,
Good decision! We're glad that you are pleased with the audio quality, comfortability and noise canceling feature of our Sony WH1000XM5. The WH1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. - Marco
Best Over the Ear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are hands down the best over the ear headphones ive gotten. They are light, stylish, and the sound quality is great. They definitely beat my gfs old Beats she had
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaBronc, Thank you for the amazing review! We're so glad to hear that you like the lightweight and stylish design and exceptional sound quality of your Sony WH1000XM5. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are elite, you can really tell the difference when the audio canceling is on, you can also equlize them for your preferences Really good desition Quality-price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrianM,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the elite quality of the WH1000XM5 headphones and the noticeable difference with active noise canceling. Your mention of the customizable equalizer and the great value highlights what makes these headphones special. Thank you for sharing your experience with us!
Best regards,
-Fred
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wear these things 8-12 hours a day between work and gym and they are phenomenal being able to drown out noise or let it in whenever i want is perfect for my job in machining and perfect for backround noise at the gym. The sound quality is also great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User1834,
You made the right choice! We're thrilled that you like the battery life, noise canceling function, and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Excellent Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality! My husband's an over the road truck driver and he swears by these things. Doesn't feel heavy on his head after several hours of wear and doesn't put a lot of pressure on his head, as compared to the Apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrinaLaChica, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Sony review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. The sound is amazing and the noise cancellation is superb. Well worth the cost. More comfortable than the previous version
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayT, Amazing! We're delighted to hear that you like the sound and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Sonic headsets
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought them for work since O work remotely and they are just perfect! Great sound, quality and color! The only thing I would say is not so great is that since are Bluetooth I need to charged them every 2-3 days
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, FransheskaP! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Great Headphones !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones ! Sound quality is outstanding and comfortable to wear for long periods of time. I would definitely recommend these headphones to anyone who listens to music, makes long phone calls etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JR2020 We're glad that you are enjoying the sound, comfort, and call quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
They’re super comfy
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphone primarily for the audio quality and comfort and i love them, i prefer them over the airpod pro max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nuraaani, We're delighted to hear that you like the audio quality and comfort. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
Great Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great! The battery also lasts a very long time. I got them about a month ago and have only charged them one time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BellaT, Great! We're glad that you like the noise canceling and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great, The noise cancellation is amazing the only down side would be the recommended app for more detailed features.
I would recommend this to a friendAmazing Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned the WH-1000XM4 before these and I can honestly say the WH-1000XM5 is nice robust upgrade. They look better, sound better, and feel better on your head. These are highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi trdtom27, We are thrilled that you like the quality of your new Sony wireless noise canceling headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. Thank you for choosing Sonby! Enjoy! Vincent
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a bit on the pricy side but they are very good quality, lightweight, great noise cancellation. I goneslty prefer these over the bose headphones for the weight and confort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PapaScorpio,
Fabulous! We are truly delighted to know your satisfaction with the incredible sound quality, very comfortable fit & lightweight design, industry-leading noise canceling feature, and superb performance of the WH-1000XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones exceeded my expectations. The sound quality and comfort are amazing. The noise cancellation and transparency work really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi melody1612, We are glad to hear that your new Sony wireless noise canceling headphones exceeded your expectations. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. You can always customize the Equalizer setting from the “Sony | Headphones Connect” app to personalize your listening experience. Thank you for your purchase. Enjoy! Vincent
LOVE THEM
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery life is sooo good! and they are different options for sound adjustment through the app. the only thing for me i’m not used to any pressure on my head so had to used to that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jazminerodz, Thanks for the positive feedback! We're glad you like the sound quality of the headphones. Make sure to adjust the headband slider depending on your preference to avoid discomfort. Thanks for choosing Sony! -Craig
The Best for Noise Cancellation and Call Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason to buy these is noise cancelling and call quality. They considerably outperformed my Air Pod Max's, especially the microphone. I was surprised, that the microphone quality is also considerably better than my Air Pod Pro 2's. It is very nice to be able to adjust the level of transparency. Their sound quality for music is good, but not really better than the Air Pod Pro 2's (if you fully configure them). Without question, Air Pod Max's sound better if music is your main focus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We're thrilled to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Awesome if you can take hot ears
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My beige flag is that I didn't like these headphones. I know, everyone else loves them but they just got too hot for me around my ears. I returned them and went back to my Bose QC 45. The sound and noise cancelling were great though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyD,
Thank you for the feedback. It is unfortunate that the unit had to be returned. We're glad to hear that you like the sound and noise canceling of the headphones. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.
-David
Great audio and comfy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are extremely comfertable and block out sounds from people talking to the wind and have a auto talk function that turns off the noise caceling so you dont have to take them off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelli, we're glad you are enjoying our product! The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing SONY. ~Earl
Love these!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! The sound is great and the comfort is top notch!! I thought it would be tricky flying with them because of the longer case but I didn’t have an issue at all!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Demi,
Thank you for the purchase! We're glad to hear that you love the sound quality and comfortable design of the headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for choosing Sony!
-David