Customer Ratings & Reviews
- Model:
- WH1000XM5/L
- |
- SKU:
- 12202609
Customer reviews
Rating 4.6 out of 5 stars with 6131 reviews
(6,131 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Perfect for my needs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light-weight and comfortable to wear for longer periods of time! Love the Ambient Sound Control and location detection with the app, I can noice cancel at home but still hear my coworkers at the office if I want. Also, the battery lasts FOREVER! I can easily go an entire week of using them and not have to charge them until the weekend.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorM, Great! We're glad that you like the comfort, features, and battery life. We appreciate your feedback and thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Amazing noise cancelation!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancelation for office warriors! I bought these after having a hard time switching from one device to another when receiving a call with my last pair of headphones. These did the trick and have outstanding sound! The app is great and allows custom settings that blew my mind. Also, great battery life!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyC, We're glad that you're enjoying your headphones. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Nothing compares
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best heaphones in myline up of bose, sonys, apple, skull candy, sonos, etc. The sound is unbeatable. Theresno comparison. The build and quality are amazing. Nothing co.pares
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KellyB!
Thanks so much for sharing your feedback with us.
We are honored to hear that the WH-1000XM5 stands out as the best in your lineup! It is wonderful to know that the sound and build quality are making such a great impression.
We appreciate your decision to go with Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Best over the ear headphones in the market so far
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. I love sony headphones. I had 3 generations of this one. I love the improvements from each. things to consider are the connectivity to multiple devices is not as seamless as I would want it to be. it is still pretty good but I think they can improve that for next gen. sound is amazing. every time I put it on I am amazed. I use it for gaming, music, and streaming movies. no audio lag when in bluetooth even when playing fps shooters like warzone.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM, we're glad you are enjoying the sound quality of our product! Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Would buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and noise canceling is amazing. Originally purchased for a long flight and they were great and still are worth it. They come with a case and are able to be wired or Bluetooth.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RachelA, thank you for the five-star rating! We're delighted to hear you're enjoying the WH1000XM5 industry-leading noise cancellation technology and its comfortable design. Thank you for choosing Sony as your travel companion! Best regards, –Jenn.
Rated 5 out of 5 stars
Yes.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned several top quality headphones in the past but I gotta say, Sony put in the work on these x5s. Messing around with the EQ and other features on the Headphones Sony app truly makes the product unique such as placing your palm on the right outer headphone surface to activate the 6 mics around the headphones to activate the attention mode to hear your surroundings or the fact that there arent any buttons for replaying the previous song or going to the next or even volume up and down...its all on that same touch sensitive outer surface of the headphone and it amazes me how well it works. Theres even the feature that pauses the music automatically when you start speaking (can be toggles on/off in settings). Not to mention the battery, it charges for like 10 minutes to get about 3 hours of play time.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zam121, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
Sounds good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good great when you set to your personal eq. Very comfy. Not worth moving up from the 4s. To me they were ok upgrading from the 3s but still the 4s the better price if you don’t want the best out of the lineup/more compact.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Culverhibbs, Thanks for the review/feedback. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Just buy them already
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money for sure. Ive worn these things for atleast 4-5 in a single sitting and they were comfythe whole time. Great to throw on before doing some chores. I Probbaly wouldnt want to work out in them just so i keep them nice and i think the instructions say to not overly sweat with them on but otherwise they are the perfect headphone. Impecible sound quality and the noise cancelling is no joke best in its class. Works amazing for talking on the phone. Blah blah stop thinking about it and just buy the headphones.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate you taking the time sharing your honest review, ChristopherT. We're delighted to hear that you are enjoying the sound quality and noise canceling function. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
Amazing Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super light weight Noice cancellation on point Amazing quality sound Easy to connect and the battery life is superb
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
That's great! We're glad to hear that you like the light weight design, noise canceling and sound quality of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
NICE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM5 headphones are nothing short of exceptional, delivering an unparalleled combination of comfort, advanced features, and outstanding audio quality. Comfort is king when it comes to prolonged use, and the WH1000XM5 excels in this department. The plush ear cushions and lightweight design make them perfect for extended listening sessions, whether on a long flight or during a workday. The ergonomic design ensures a snug fit without any discomfort, and the build quality exudes durability.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZainK,
Thank you for the purchase! We're glad to hear that you like the sound quality, comfortable design and smart features of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these, use these almost everyday! They are very comfortable and have a great battery life, the noise cancelling works great!
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tzeeks, We are glad to hear that you are happy with the battery life, comfort, and noise canceling feature of your new WH1000XM5 headphones! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve owned! Really comfortable and rarely ever fall off my head like my beats used to…
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanathanR!
We are delighted to hear that you're enjoying the WH-1000XM5 headphones. It's great that you find them really comfortable.
Thank you for choosing Sony!
Best regards,
Estefany
Rated 5 out of 5 stars
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best pair of headphones I have bought and are really good for its price and sounds so good and so fare the most comfortable headphones I had tried so far.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaicP, thank you so much for the fantastic 5-star review! It makes us really happy to hear that the Sony - WH1000XM5 headphones have exceeded your expectations in both sound quality and comfort. Knowing they're the best you've ever owned, and at a great value, means the world to us. Thank you for choosing Sony and enjoy every moment of your new listening experience! Regards, -Dominick
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice headphones. The audio is super clear and full of depth. The headset is really lightweight and the ear cups are super cozy. Also, the noise cancellation is crazy good
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rita, Perfect! We really love to hear you like the impressive noise cancelling feature, sound quality, and exceptional comfort of our industry-leading, Noise Canceling headphones WH-1000XM4! It's good to know you're happy and satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for your purchase and for giving the product a perfect rating! -Jess
Rated 5 out of 5 stars
Great Noise-Cancelling Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something with good noise cancelling while mowing my yard since I have ringing in both ears and loud noise makes it worse. I am very happy with Sony WH1000XM5 headphones. They met my expectations, and I have the added bonus of being able to listen to music while mowing without having to turn the volume way up. They are also great on Microsoft Teams calls and regular iPhone calls. Quality is great. I am very happy with them. And my granddaughter like them too.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidL,
That's a great use case for the WH-1000XM5 headphones! We're glad to hear they're providing the noise canceling you need to protect your hearing while mowing the lawn, and that the audio quality is allowing you to enjoy your music without having to turn the volume up too high. It's also awesome that they're working so well for your Microsoft Teams and iPhone calls. The versatility of these headphones is something we're very proud of. Thanks for choosing Sony. -Eliab
Rated 5 out of 5 stars
Best headphones out no debate.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 recommend for anyone who loves to tune out from all surroundings. The sound cancellation is phenomenal not too mention the durability. I’ve had mine for a couple years and I’ve only charged them a handful of times. Very efficient and worth the price.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinG,
Thank you for the 5-star rating! We're glad to hear that you like the noise canceling, battery performance, and price of the headphones. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Best noise-cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Very comfortable. Battery last a long time. Love the fact the they keep improving with constant software updates via the app.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello mvegaz, Thanks for sharing your experience. We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! -Craig
Rated 5 out of 5 stars
Best Over The Ear Comfort I Have Experienced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for the absolute best noise cancellation on the market, look no further. I upgraded from the XM4s, and the WH-1000XM5 is a massive leap forward in both tech and comfort.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DVSNF!
Thanks so much for the awesome review and for being a returning fan of the series.
It brings us great joy to hear that the upgrade to the WH-1000XM5 has been such a big win for you!
We appreciate you choosing Sony!
Best regards,
Estefany
Rated 4 out of 5 stars
Solid headphones, some minor gripes.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. Great sound quality, noise cancellation, and battery life. They are a bit heavy and I don't like the case or that they don't fold up. All in all, great purchase but might be a little overpriced for what you get.
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samstha, we're glad that you like the sound, noise cancellation, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Rated 5 out of 5 stars
sony wh-1000xm4 review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought these headphones about 5-6 months ago now and I absolutely love them. The sound quality is top notch and I love using the noise cancelation mode whenever it's a bit too loud wherever I may be and I gotta say it works amazingly. Another great thing about these headphones is the charge time and battery life! It only takes me about 30 minutes maximum to fully charge the headphones and the battery life can last me all day! The price is perfect for what you're getting. 100% would recommend
This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate your detailed feedback, MarinaV. We're also delighted to hear that you love the sound quality, noise canceling, and battery life. Thank you for choosing Sony. Erin















