Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $248.00
The comparable value price is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 5856 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones for their excellent sound quality, comfort, and long battery life. Many appreciate the lightweight design and adequate bass. However, some customers have expressed concerns regarding the lack of foldability, high price, connectivity issues, and volume limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 5,856 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Traded in my AirPods Max

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from Apple AirPods Max. At first I thought this was a mistake, but now that I have used them for over a month, I love this headset. I honestly believe the Automatic Noise Cancelling is the best I have used to include the aforementioned Apple headset. The controls are primarily done on the right ear with swipes. Love that functionality. The battery life is insane. I listen to them in the morning for about 30 minutes for my podcasts and rarely use them on the weekends. After one month the battery was at 60%! I thought the app was wrong. That is crazy battery life. No chance of that happening with the Apple headset. These are comfortable and the only disadvantage is the lack of folding capabilities. Apple didn't have this function either. I got these on sale for $329 which was $150 less than the Apple headset I bought on sale. I am not bashing the Apple headset. It is a fantastic product but for $150 less and battery life that is insane and comfort these were an easy choice for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuaneW, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. We're also delighted that you love the amazing battery life, touch operations, and auto NC Optimizer automatically optimizes noise cancelling based on your wearing conditions and environment. Good to know you find it very comfortable to use. It sounds like we hit the mark with the WH-1000XM5. Thank you so much for offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM5 headphones elevate Sony's reputation for excellence in noise-canceling technology and audio quality. Featuring a refined design with a slimmer headband and improved ear cushions, these headphones offer exceptional comfort for extended wear. The WH-1000XM5 boasts even better noise cancellation than its predecessor, utilizing multiple microphones and advanced processing to effectively block out ambient noise. Sound quality is superb, delivering rich, balanced audio across all frequencies. Enhanced features such as adaptive sound control, touch-sensitive controls, and a robust battery life of up to 30 hours with noise cancellation make these headphones a versatile choice for any environment. While the price is on the higher end, the WH-1000XM5 justifies its cost with top-notch performance and innovative features, solidifying its position as a leader in the premium headphone market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alexander,

      You made the right choice! We're thrilled that you are enjoying the design, comfort, noise canceling function, sound quality, Adaptive Sound Control, touch sensor, and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth every pretty penny

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful low profile design and color. Comfortable, and decent noise cancellation for OTE headphones. The haptic features are great and intuitive. The voice command and auto pause when speaking feature is remarkable. It is boasted to work up to 30 hrs on a single charge. I can gladly say this appears to be accurate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanV, Thank you for the excellent review! Good to hear you like the beautiful low profile design, color, superb noise cancellation, touch control feature, ease of use, speak-to-chat feature, and long battery life of your Sony WH1000XM5. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Foldability

    Rated 4 out of 5 stars

    Can't be beat for sound quality

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second pair, I screwed up my WH1000MX3 and somehow got an electrical buzz in one speaker - it they went. On to the WH1000MX5's first differences, the pads aren't as "thick" so these are our sit "closer" to your head. Second they don't fold like the MX3' did. But these connect to two devices, fit well enough for longer use, handle Ultra high and spatial Music Quality 360° services exceptionally well; Have great noise canceling and new, better mic position, pickup and clarity. The quality is there and while I prefer Van Halen and Rock music, I'm sure today's sampling / autotune crowd will be happy with them too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Medicfl1,

      Thank you for taking the time to share your thoughts on the WH1000XM5! We're thrilled to hear that you appreciate the exceptional sound quality and impressive noise canceling feature.

      We understand that the design differences, such as the thinner ear pads and the non-foldable structure, may take some getting used to. However, we're glad to know that the headphones fit comfortably for extended listening sessions and perform remarkably well with high-resolution and spatial audio.

      It's wonderful to hear that you enjoy your music, whether it's Van Halen or today's top hits. Your feedback is invaluable to us and helps us continue to improve our products. Thank you so much for your purchase and for trusting Sony!

      Best regards,

      Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Well worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up exchanging my Apple AirPod Max's for these and man was it worth it. There is no denying that Apple headphones are built impeccably, however after two days of wear I just couldn't get over how heavy they were. I was getting a headache after like an hour of wearing them. I had previously done extensive research on both sets of headphones but ultimately chose Apple for the name and design but for the price point, I just couldn't get over how uncomfortable I found them to be. Once I exchanged them for the Sony XM5s, it was like night and day. I can wear these for hours on end they are so comfortable. I noticed no difference in sound, or noise cancellation in comparison to Apples. The only real difference I noticed was that Apple's transparency mode is def a little stronger, but that was not super important to me. Sure the Sony-XM5s are not built quite as sturdy as Apples, but they are so much more comfortable for long wear, way more customizable in my opinion, and cheaper! The battery life also lasts much longer than Apples. Truly worth the investment in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI NickB, We appreciate your detailed feedback. We're also glad that you are enjoying your WH1000XM5. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top-Tier Noise Cancellation

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Sony WH1000XM5 delivers exceptional sound clarity and industry-leading noise cancellation. Comfortable design and long battery life make them perfect for travel and work. Experience immersive audio like never before."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LeonardP,

      Thank you for choosing Sony!

      It’s fantastic to know that you appreciate the Sony WH1000XM5! Their exceptional sound clarity and industry-leading noise cancellation truly set them apart. We’re glad to hear that you find their comfortable design and long battery life ideal for both travel and work. Enjoy your immersive audio experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Recommend to everyone!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! The sound quality is really nice and they never hurt my head even after hours of wear. The battery life is also wonderful and the app is great. Love these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Simone,

      Thank you for your amazing review! We are so glad to hear that you love the sound quality, comfort, and battery life of your WH1000XM5 headphones.

      The newly developed Soft Fit Leather is what makes them so comfortable for long wear. This material, combined with a lighter design and seamless swivel, fits snugly without putting pressure on your head, so you can enjoy hours of listening without any discomfort.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Well above average set of wireless headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't beat a Sennheiser wired headphone, but for a wireless set, they have excellent sound quality, good battery life, amazing extra features (like the ability to make adjustments with finger touches on the outside casing) and are very comfortable. They have never lost a connection with my phone, and do a good job in both ambient sound mode and with noise cancellation. My two quibble with these headphones are that in terms of noise cancellation, they are not as good as Bose headsets that I have had in the past, and that for what you get from Sony, they are actually a little pricey. I have an earbud set (off-brand) that gets you most of these features for 1/3 the price, The WH-1000XM5 also has a wired mode, that I have never needed or tried, but it's cool that it's there. The zippered carry case come with the set, and it's nice for use inside backpacks or suitcases, but won't hold up by itself for heavy travel. You will appreciate the quality level of the build and they have been decent at the gym as long as you aren't kickboxing or turning upside down a lot. Overall, worth getting if you need an over the ear set, but not if you just need a basic wireless headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nastrovieh, Thank you for your review! We are glad to hear that you are happy with the sound quality, features and battery life of the WH-1000XM5 headphones!

      Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Spectacular

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal headphones, ANC, noise isolation, pass through mode, comfort, battery life. These headphones are worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AshwinG,

      Thank you for choosing Sony!

      It brings us great joy to hear your positive feedback regarding the WH1000XM5 headphones. We sincerely appreciate your recognition of the active noise cancellation, noise isolation, pass-through mode, comfort, and battery life. Thank you for taking the time to share your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Unleash Your Sound: The Sony WH-1000XM5 Experience

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM5 headphones are a game-changer in audio technology. With exceptional noise cancellation, crystal-clear call quality, and stunning Hi-Res Audio, they deliver an immersive listening experience. The comfortable design and impressive 30-hour battery life make them perfect for long sessions. Intuitive touch controls and dual Bluetooth connectivity offer seamless usability. Safety features like sound pressure monitoring ensure healthy listening habits. Whether you're a music enthusiast, frequent traveler, or professional, these headphones blend cutting-edge technology with luxurious comfort, making them an essential accessory for anyone seeking premium audio quality and versatility.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Fantastic! We're thrilled to hear your satisfaction with the amazing sound quality, exceptional noise cancelation, superb call quality, long-lasting battery life, and outstanding features of your WH-1000XM5. Thank you so much for sharing your awesome experience with our product and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones as a replacement for BOSE. What a world of difference. The sound is crisp and clear with zero interference. Making phone calls results in clear, easy to understand communications. The headphones are light, comfortable and easy to wear. Battery life is also a plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, Chucknh! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Very Good Headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Sony XM3 version and really liked it. These were the newer model and had rave reviews so I got one. The sound is outstanding and they feel lighter and less bulky than the XM3. The battery life is excellent and lasts me all day and then some. That said... I absolutely hate that they took the voice away telling you the different system statuses that the XM3 had. Now its just a random tone. I can't tell if I'm properly in pairing mode. Can't tell what listening mode you're in either. It's just a beep. Bring back the sexy voice that let you know you were in ambient noise mode! Oh, and for $400 you should absolutely include the charging block, ya cheap skinflints! These two things kept it from getting all 5 stars. Otherwise, a great purchase (if not a tad steep).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Usagi,

      Awesome! We're glad to hear that you like the sound quality and battery performance of the headphones. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    3 years later and they still work amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 2022 and 3 years later they still work the same as when I bought them. The noise canceling is my favorite part. It’s very light weight which I love makes it very comfortable to wear. 100% recommend you get these they are amazing. Battery life is still good 3 years later.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Yaz1,

      Thank you for choosing Sony!

      It's truly wonderful to know you're still enjoying your WH-1000XM5 headphones as much now as you did when you bought them. We're especially happy to hear that the noise canceling continues to impress and that their lightweight design provides such comfort. It's rewarding to know that our product has positively impacted your experience for so long, and that the battery life is still excellent!

      Thank you for your fantastic recommendation; we couldn't be more pleased!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Superb and premium studio headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built and premium quality headphones. Strong bass and and great battery life. Super comfortable and love it comes works via bluetooth and aux cable. I dont get disconnected via bluetooth like many other headphones. Only con is, it does not have the foldable cups like its predecessor, XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smoothNYCguy, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones two weeks ago and without a doubt this is the best set of headphones I have ever used. I wear eyeglasses and one of the biggest issues I have had with most headphones is that they are not comfortable when wearing eyeglasses. These fit great and don't push the ears of the glasses into my head when wearing them. The noise cancelling is great. WIthout listening to music or watching a show, it cancels or muffles most sounds that are of average volume. Listening to music with the noise cancelling active eliminates everything. Which is great for me as there are certain sounds that drive me nuts, especially when someone is blasting their music outside of my apartment. Another great aspect to these is that the sound doesn't bleed out. Granted I haven't tried listening to my music at full blast but my wife can't hear my music when I have these on. The battery life is excellent as well. Depending on the volume used, I've had the battery last over 40 hours. I like the carrying case as it will help decrease the wear and tear when I take these into the office. It is a bit on the larger side but not enough to be a nuisance or problem. All in all this is definitely worth the price tag.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gyrion, We're glad that you are happy with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headsets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am all about the built in codecs as an audiophile. This headset might not be as power punching with the bass but it is enough to satisfy a bass loving person like me. As far as listening to Tidal (best audio formats) or Apple music app or any Dolby Atmos shows from any app like Netflix or Prime, this headset kills the competition. It has the availability to cuntomize your EQ through the Sony headset app and fine tune to your ear shape as well. This is my go to headset for everything, even Zoom, Microsoft Teams meetings as well thanks to noise cancelation which gets an 8 out 20 for me. I am in medical and we have a lot of noise coming from everywhere and this headsets work really good. Don’t get me going on the battery life, it’s amazing and lasts for days since I only use it for about 1-3 hours daily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosecS, Great! We're thrilled to hear that you like the WH1000XM5. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    LOOOVEEEE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them. I use them for the gym and for when I'm out an about. The sound quality and the noise cancelation are amazing. Really feels like im just surrounded by the sound. THE BATTERY LIFE IS MY FAVORITE... it lasts sooooo long and i love that they turn off on their own after some inactivity (when music isnt playing)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monica,

      We are thrilled that you absolutely love your WH-1000XM5 headphones! It’s great to hear that the amazing sound quality, noise cancellation, and especially the long-lasting battery life are perfect for your workouts and daily use.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Foldability

    Rated 5 out of 5 stars

    Expensive, but worth every cent.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are privy. $399 isn’t a joke. However, it’s worth it to me because I use my headphones for 5+ hours a day. They practically live on my head/neck. I already had the XM4 which had some of the best noise cancelling on the market and these just push that forward. The first thing I noticed was the comfort. These felt like literal pillows on my head. You should try these out, because my description won’t do it justice. These are so comfortable. The second thing I noticed… The noise cancellation is noticeably better. The XM4 were already great, but these are even better. They are more effective at completely blocking out undesired sounds. It’s surreal to be able to walk through normally loud places and hear nothing. The third thing I noticed… The sound EQ and Quality is refined. Previously I had to do heavy adjustments to the EQ because Sony made them heavier on the bass. Now they feel much better straight out of the box. Now, the last thing… these don’t fold. The XM4 fold. A lot of people see that as an issue, but I don’t. The reason for that is two-fold. First of all, one of the major failure points on the XM4/3 units was the hinge. It had the potential to snap after many uses. These don’t have those hinges, so they’re that’s one major point that’s less likely to break. The other reason I don’t mind is because the case isn’t that big. I can still easily fit these in my backpack and now I don’t have to constantly fold and unfold these when I want to put these away. I would highly recommend you pick these headphones up if you’re looking for the best of the best. Anybody who uses these daily will find every cent worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi samfromgeeksquad, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello, I have returned and it is time for me to give my review of the wh1000xm5 in the blue color that I bought at my local Best Buy that looks awesome. After they remodeled it the Woodland Hills One to begin with if you're looking for a set of over their ear headphones that will clear out any noise and make it as quiet as possible. Then you're in the right place. Not only are these headphones very very comfortable with their vegan leather material, but they fit on the head like a glove they offer the same battery life as the previous model at 30 hours. But you want the best and noise canceling and comfort you're in the right place the Sony headphones here or everything you need the app offers you a lot of ways to customize your sound profile and everything. You need go ahead and buy them while you can now that today is the last day of the Black Friday deals at 329 with a $70 discount. What more could you want buy them? I recommend them they are truly amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ALEJANDRO215, We appreciate your feedback. Thanks for sharing your awesome experience. We are thrilled to hear that your new Sony WH1000XM5 headphones are the best noise canceling headphones for you. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    :)

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    at first i was really scared that i wasted a lot of money and should have bought something cheaper. but over time the fact that i don’t think of the headphones in any other way than “where are they” is so impressive to me, especially coming from the airpods pro. cons - the black ones get hella greasy. but maybe that’s a me problem. maybe i’m the nasty one here. - soft plastic: i got a tiny scratch in the first week of using them. i freaked out. i’ve been extremely careful ever since but i guess i wish they weren’t so soft - app is kinda weird UI imo and i hated the way the two devices would sync up. sometimes when actively using my computer, it would switch to my phone for no reason. i turned it off but it’s not that big of a deal for me to not have two devices at once - i went to do some laundry a couple hundred feet away and the connection was kind of bad, but i honestly haven’t experimented more with it pros - lightweight: i wear glasses and can wear these all day with no problem - sound is amazing, especially after tweaking the EQ - the noise cancellation is great (keep in mind compared to airpods pro) - i love the gesture of holding your hand up to the right side to hear something - they look lovely - the battery is stupid good, i literally have not had them die since i got them because it takes 10/15 min to charge and they’re back on full do i wish they were cheaper? duh. do i regret buying them for 400$? no. i feel like they will last long enough to be worth it :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi peppis, We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US