Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 11920642
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
I love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great! I can actually hear things alot better with the Headphones on than with them off. Things outside when the music is not playing. I love these headphones. Its my second time buying them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junior, Great! We're glad that you are enjoying your WH1000XM5. We appreciate your feedback and thank you for choosing Sony. Erin
Great noise cancelling and battery life!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Battery life is excellent and the noise cancelling is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ParkRat, We're glad to hear that you love these WH-1000XM5 Wireless Noise Cancelling Headphones. With a huge 30 hours of battery life you’ll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours’ worth of charge after just 3 minutes with an optional USB-PD compatible AC adapter. The WH-1000XM5 headphones feature intuitive touch control settings—for example, push the button on the left side to switch from Noise Cancelling to Ambient Sound or use the touch panel on the right side to play or pause music, skip tracks, change volume and much more. Thanks for choosing Sony. Jay
Review on
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice quality sound. They feel expensive and good quality.Sony is very reliable so I highly recommend them !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alondra, Awesome! We are so glad to hear that you are happy with your new WH-1000XM5! Thank you for choosing Sony! -Carl
Must buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product exceptional quality snug and perfect
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwinL, Awesome! We are glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Couldn't be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones i have owned. They might look big but they are smaller and lighter than you think. I work in a very loud environment, i can still hear things but its 5-10% of what i normally would. The quality is much better than other headphones i have used. I love these headphones so much i got a second pair. Definitely worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoesApartment, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
Comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a comfortable pair of headphones for daily use and these fully filled my satisfaction since they are really lightweight and adapts well to my ears since they are expandable. Fully recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RamonS,
Awesome! We're delighted to hear that your WH1000XM5 headphones perfectly suits your needs and expectations. Nice to know you are enjoying comfortable fit, lightweight, and features of the unit. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris
Good sound, not so good housing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had these for roughly six months and have used them virtually everyday. I love the sound they produce and the adaptive noise cancelling. I usually used then in transparency mode and would occasionally have to remove a earmuff if the person was speaking too softly. Unfortunately, I had to send them in to get repaired because the plastic housing broke. They were never dropped and essentially lived in the case when they weren't on my head. So I'm kind of at a loss as to how they broken. That being said, I have a sizable head (7 5/8 hat size) so maybe daily use did it. Either way I would reccomend these to a friend with a smaller head. I do wish they had some metal in the housing to make it a bit more durable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AveragePKMNCollector,
Thank you for the review! We're glad to hear that you like the sound quality and noise canceling of the headphones. We're sorry to hear that. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We appreciate the recommendation and thank you for choosing Sony!
-David
Great but fragile.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best headphones I have ever used. The sound is great and the noise cancellation is better than anything you can dream about. I say this with the rider that I have 3 noisy toddlers. The only downside is the crappy fragile build. I have to careful all the time and I shudder to think of what will happen if one of my kids get their hands on it while I am not looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AkintobaK, You've made an amazing choice! We're glad you like the great sound quality and industry-leading noise cancellation of your new Sony WH-1000XM5. The WH-1000XM5 headphones have a robust design which helps prevent any type of breakage under normal use.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new design of the xm5s they are super comfortable i find them even more comfortable than the xm4s which is saying alot, abother thing i find they really imrpoved on is the multi point connectivity the xm4s where good with multipoint but the xm5s are amazing with multipoint connectivity between my computer and my phone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benjamin, We truly appreciate you taking the time to share this wonderful feedback! Good to know you love the new elegant and lightweight design, comfortable fit, improved multipoint connectivity, and overall performance of your Sony XM5.
The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony! -Sam
Great purchase!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are amazing. They have really great noise cancelling and you can always change it to ambient mode when you want to hear your surroundings. They’re perfect for at home use and outdoor use as well. I love the touch control on the side of the headphones as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelM, Thanks for sharing your experience. We are thrilled to hear that you like the noise canceling feature of your new Sony WH1000XM5 headphones. Thank you for choosing Sony! Enjoy! Vincent
Pricey but worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and so much lighter than the last model. Luckily I caught it on sale for $50 less. The ANC is great. Perfect for plane rides. Also comes with a premium color matching case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wokDONTrun, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. -Carl
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has really great sound and I love the talk feature. Comfortable on the ears, could have more padding on the head band
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KakaM, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl
A great buy and an upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Im getting them as an upgrade to the previous version. The materials are quality and nice to the touch. I wore them on an international trip amd they were still comfortable after hours of use. Lastly there jammed packed with usable amd intuitive tech.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeD Excellent upgrade! We're also happy to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
Merry Christmas
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter was pleasantly surprised that she got the 5’s. Needless to say she is very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Badprince, Awesome! We're glad to hear that your daughter likes the excellent sound quality and impressive noise cancellation of her new WH-1000XM5 Wireless Noise Canceling Headphones. Be sure to download the Sony | Sound Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
I worked hard and it payed off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them I use them all the time and the battery is amazing I’m so happy that I got all the money and hard work payed off being a fresh graduate it took a lot of work to get these and I’m happy they are mine now
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BellaS, We're glad that you're enjoying your new headphones. Thank you for choosing Sony. Erin
major major major major GO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended by YouTuber Flossy Carter as his his new #1 over the ear Bluetooth headphones, these have “God-tier” ANC and are packed with features no other headphone can match including AirPods Max. Not cheap but well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jac45,
You made the right choice with the Sony WH1000XM5! We're thrilled that you are enjoying the amazing features of the headphones including the industry-leading noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony!
-Ralph
Best Headphones of 2024
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and features with these headphones! Love the fact you can connect to two devices at once and the headphones recognize if you are sitting still vs commuting and adjust your noise cancellation preferences accordingly.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Brendan! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Sony WH- 1000XM5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What to write about this? All know what this is—the Best headphones for everything aspects. Noise cancellation and transparency mode is top class with, as always, the best sound in the world.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaifM, We're pleased to hear that you're enjoying the noise canceling and audio quality. Thank you for choosing Sony. Erin
So good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so good. I love to wear these at work and I can’t hear anything. The sound cancelling is so good and the side touch feature is so nice. I bought this for my boyfriend and should’ve gotten two for myself!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaigeY, Thank you for sharing your wonderful experience with your Sony WH1000XM5! We're glad to hear that you love the top-notch noise canceling, responsive and intuitive touch controls, and overall performance of these headphones. Thanks for choosing Sony! -Sam
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, design,finish,digestible sound. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whyce, We're happy to hear that you like the quality, sound, and design of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin