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  • Front. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink.
  • Left. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink.
  • Alt View 11. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink.
  • Sony is the brand of the headphones in the image.
  • Introducing our newest shade, the 1000XM5 series, now available in Smoky Pink.
  • The Best Noise Cancellation: Two processors control 8 microphones - our biggest step forward in noise canceling technology. As of April 10, 2023, according to research by Sony Corporation measured using JEITA-compliant guidelines for the top 10 brands (by market-share) of wireless noise-canceling headphones.
  • Alt View 17. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Sony WH1000XM5 Overview video 0 minutes 30 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink

Model:
WH1000XM5/P
SKU:
6594438
Highly rated by customers for:
Your price for this item is $248.00
The comparable value price is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 5935 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones for their excellent sound quality, comfort, and long battery life. Many appreciate the lightweight design and adequate bass. However, some customers have expressed concerns regarding the lack of foldability, high price, connectivity issues, and volume limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 5,935 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Sony is best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and light weight. The active noise canceling is much better than my bose.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chin, We are glad that you now have the best headphone brand. We are also happy that you are comfortable with your Sony WH1000XM5 and like their noise canceling feature. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Weight

    Great Travel Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM5s are a light weight and comfortable. Using the XM5s with multiple devices was challenging. The headphones do not “switch” from devices.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jdab17, Thank you for choosing Sony! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. If you are experiencing difficulties with the multipoint connection feature of the headphones, please try the steps on hour help guide link: https://helpguide.sony.net/mdr/wh1000xm5/v1/en/contents/TP1000541784.html?search=multi

      If you need assistance with your headphones, please contact us for help. You may reach out to us by sending an email to socialsupport@am.sony.com.

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Sound quality

    Would recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at noise cancelling. Good sound and sleek look.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GregK, this is great! We're glad that you are enjoying your headphones. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Excellent noise cancellation and sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation--when I took them off, the noise of my office AC (usually barely perceptible/unnoticeable) seemed really loud by comparison. I also enjoy my music with much more focus while wearing them. Of course, this is coming from someone who only used AirPods, so my experience is probably to be expected... but I stand by my review!! I haven't worn them to the gym yet though because I don't want to sweat in them... need to figure out how to protect these babies because they are that awesome!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kksound, We're delighted to hear that you are enjoying the sound quality and features of your headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Good for dorms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy, good fit and work well to reduce the noise in the dorm

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Blue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goodandfitsmyneeds, Thanks for sharing your experience. We are glad that the noise canceling feature of your new Sony WH1000XM5 works well in your dorm. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Best Buy Employee

    Excellent Headphones

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves these headphones! He enjoys them for the gym and everyday activities!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ernesto,

      Thank you for choosing Sony!

      It brings us great joy to hear that your brother is enjoying the WH1000XM5 headphones both at the gym and in his daily routine. Knowing they enhance his activities means a lot to us, and we truly appreciate you sharing this with us. Thank you for your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Great headphones very comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones and the Sony sound app Lightweight, very comfortable

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fit for my big head. Used it for my over seas trip. Trains and Airplane excess noise was eliminated.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeM, Excellent! We're thrilled to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product I use every day at the gym and the battery is durable

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, AlejandraH!

      We are so pleased to hear that you love your WH-1000XM5 headphones! It's rewarding to know that they are your daily companion at the gym and that the durable battery life is meeting your needs for extended use.

      Thank you again for choosing Sony to power your workouts!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Amazing Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, highly recommended! I upgraded from my old Sony headphones and these are much better. The noise canceling is insane, blocks out all outside sound

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ryzone,

      Thank you for sharing your experience! We’re thrilled to hear you’re loving the WH1000XM5 headphones. The sound quality and next-level noise canceling really make them a fantastic upgrade.

      Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Comfort, Weight

    Great sound, good noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Softer on the ears than bose , lighter , top band may cause pressure on head if wearing for too long but can definitely be adjusted

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ab1993, We're glad that you like the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise canceling and exceptional sound. Ver comfortable on the ears and able to wear for a full work day

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GarrettS, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Spendy but love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to use on plane rides. Has great sound and noise cancellation abilities. Sometimes the functions are hard to figure out. But I still love them. Kind of spendy though.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Crazy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth each penny, the sound quality is crazy and the great experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MohithSaiTiruveedhula,

      Thank you for choosing Sony!

      It's fantastic to hear that you're having such an enjoyable experience with your WH-1000XM5 headphones and that the sound quality has truly impressed you! We're delighted that our product has made a positive impact on your listening experience. Keep enjoying that amazing sound!

      Best regards,
      -Fred Sony_US

  • Worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound love you can control eq settings and work great even with apple

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickN,

      We are honored to hear that you think the WH-1000XM5 headphones have amazing sound! We are glad that you love the ability to control the equalizer settings and that they work great, even when paired with your Apple devices.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Sony xm5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve got so far. Best quality especially the voice cancellation mode was in point

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NehmyaM, that's wonderful to hear! We feel privileged to know you're loving the superb sound and industry-leading noise cancellation of your Sony WH-1000XM5. Their comfy design truly makes them perfect for all-day wear, no matter where you are. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with great sound quality that is customizable to your liking

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TinaC,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM5 headphones. Outstanding sound quality and customizable audio are at the heart of what we aim to deliver. With the Sony Sound Connect app, you can tailor the sound settings, including EQ and Adaptive Sound Control so you get the listening experience that fits your preferences.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Amazing sound quality and customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing battery capacity. The sound quality is amazing. There are button options to make it where you can pause, skip and fast forward in such easy and convenient ways. The customer service was awesome and staff was helpful in helping me decide when model to purchase

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MollyM, Amazing! We're thrilled to hear that you are enjoying your new headphone. We appreciate your feedback and thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    SONY XM5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great, they sound and feel great. But would stick with XM4’s

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moreno, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones I've ever used. I take a 2 hour commute by train to work and these headphones block out all the noise whenever i want to get a nap.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BIGMIKE, That's amazing! We're thrilled to hear that they have significantly improved your commute by effectively blocking out noise, allowing you to enjoy a peaceful nap. Thanks for choosing Sony! -Sam Sony_US

Page 114, Showing 2,261-2,280 of 5,935 reviews
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