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  • Front. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink.
  • Left. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink.
  • Alt View 11. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink.
  • Sony is the brand of the headphones in the image.
  • Introducing our newest shade, the 1000XM5 series, now available in Smoky Pink.
  • The Best Noise Cancellation: Two processors control 8 microphones - our biggest step forward in noise canceling technology. As of April 10, 2023, according to research by Sony Corporation measured using JEITA-compliant guidelines for the top 10 brands (by market-share) of wireless noise-canceling headphones.
  • Alt View 17. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • Alt View 18. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • Alt View 16. Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver.
  • INDUSTRY-LEADING NOISE CANCELLATION Two processors control 8 microphones-our biggest step forward in noise cancelling technology.* *As of January 7, 2022. According to research by Sony Corporation, measured using JEITA-compliant guidelines. in headband-style noise cancelling headphones market.
  • Magnificent Sound: Enjoy a new standard of high quality audio, engineered to perfection.
  • CRYSTAL CLEAR HANDS-FREE CALLING: Our best call quality ever using 4 beamforming microphones and an AI-based noise reduction.
  • Seamless Multi-Device Pairing: Multipoint connection quickly switches between devices at the touch of a button. Sony.
  • Unboxing - Sony WH1000XM5 Headphones video 1 minutes 56 seconds
  • Official Product Video video 1 minutes 50 seconds
  • WH-1000XM5 Product Overview video 2 minutes 59 seconds
  • Sony WH1000XM5 Overview video 0 minutes 30 seconds
  • Official Campaign Video video 1 minutes 15 seconds

Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Smoky Pink

Model:
WH1000XM5/P
SKU:
6594438
Highly rated by customers for:
Your price for this item is $248.00
The comparable value price is $398.00

Customer reviews

Rating 4.6 out of 5 stars with 5939 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones for their excellent sound quality, comfort, and long battery life. Many appreciate the lightweight design and adequate bass. However, some customers have expressed concerns regarding the lack of foldability, high price, connectivity issues, and volume limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 5,939 reviews
  • Pros mentioned:
    Weight

    WORTH USING

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YALL DEFINITELY GET THIS Not the heavy weight airpods pro THIS HEADPHONES ARE LIGHT AND REALLY WORTH IT

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ReeKoo! We're glad you like the lightweight design of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Amazing headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones! Love the noise canceling feature so much

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Carolina, thanks for that 5-Star review!
      We are delighted to hear that you are enjoying the noise-cancelling feature! The XM5 headphones comes with multiple features to take your listening experience to a whole new level!

      We appreciate your review and are thrilled that you enjoy your headphones!

      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    Love these headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, the sound quality is the best. Go Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, GilS! We're thrilled to hear that you love the WH-1000XM5 headphones and that you find the sound quality to be the best. Your positive feedback and support are greatly appreciated. Go Sony!

      If you have any further feedback or need assistance, feel free to reach out. Enjoy your amazing listening experience!
      Thanks for choosing Sony!
      Gus Sony_US

  • Pros mentioned:
    Sound quality

    good for everyday

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, I've tried bose before and while quality was better at times these are much better for everyday use!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarnellC, You've made an excellent choice! We're very happy to hear that you find these better for everyday use. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Sony xm5s

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing purchase, this is delayed but Best Buy is where I always buy electronics or headphones, just bought a studio mic for my setup and quick and easy pickup is always guaranteed, Love it

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lonyx, We're glad that you are enjoying your WH1000XM5. Your feedback is greatly appreciated. Thank you so much for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality.... Really in a league of their own.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NickO,

      Thank you so much for your kind words about the WH-1000XM5 headphones! We're thrilled to hear that you are enjoying the exceptional quality and performance. At Sony, we strive to deliver the best audio experiences with cutting-edge technology and innovative design, and it's wonderful to know that our efforts have made a positive impact for you. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Nice!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niceeeeeeeeee product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexiaE,

      We're thrilled to hear you're enjoying your WH-1000XM5 headphones! Thank you for the enthusiastic feedback.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Stylish yet comfy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Great sound quality and very comfortable.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great choice pdm01! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    The

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and comfortable, liitle tricky using the touch panel though

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard, Awesome! We are so glad to hear that you are happy with your new headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Pretty solid

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There pretty good waited for them to be cheaper and they sound pretty good have no problems just good set of headphones

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexC,

      Great! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Earily quiet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to hear the music while drowning out the room noises

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mjbrz, thanks for sharing your experience with the Sony - WH1000XM5! We are glad to hear you're enjoying the industry-leading noise cancellation technology built into these headphones, which grants you access to extraordinary sound quality. We thank you for choosing Sony and enjoy the music! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Better than MX4's esp, in the Noise-Canceling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes ! An obvious improvement in Noise Canceling especially in the treble and mids. I hear almost next to nothing except for a faint hint of voices in the higher frequencies, very faint though. These are better than the MX4's. Lighter, more pronounced sound quality, ... clarity. No more flippy flop folding cans. These are perfect... hope they last long. :)

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterHugh, Thank you so much for your awesome review! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM5! From airplane noise to people’s voices, our WH-1000XM5 wireless headphones with multiple microphone noise cancelling keep out more high and mid frequency sounds than ever. And with Auto NC Optimizer, noise cancelling is automatically optimised based on your wearing conditions and environment. -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Wonderful

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product comes packaged in its own sleek carrying case, its not the most elegant but it will work incredibly well if you do not want to spend money on a different one, or as a place holder until a different one comes in. The sounds quality is amazing, absolutely top of the line comapred to any other retail marketed headphones out there, Bose, Apple, Beats, JBL, and other Sony products.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Great choice Dylan! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and the ANC and Ambient sound are excellent, the only problem i have that they only pair to teo devices at a time

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junior, Great! We're glad that you are enjoying the sound quality and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Student review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Little pricey but really good sound quality. They feel light weight as well.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AB321, Great! Choosing these headphones will definitely be worth it. It's amazing to hear you are satisfied with the incredible audio and you like the lightweight design of the headphones. These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our elegant design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for giving the product a perfect rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    best on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality, comfortable, best sound quality!!

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdonI, We're glad that you like the sound, comfort, and overall quality. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Comfort, Weight

    Headphones - a must get!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best and very light weight and so comfortable. I highly recommend these headphones.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sjbs, Good to hear that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Great Sound and connectivity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, whether it be TV, cellphone or laptop, music, movies and games sound great. Can connect to multiple devices at a time and switch between, although sometimes switching between 2 devices gets a bit confusing for the headphones. The make is very premium and easy on the ears.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi leogps, Great! We're glad that you are enjoying the sound quality and connectivity. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones, great sound but the design isn't the most comfortable especially for active people

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorG, Thank you for the fantastic 5-star rating! We're thrilled to hear that you love your new headphones. We appreciate your feedback about the design. To ensure a secure fit, we suggest adjusting the headband slider according to your preference. Enjoy your listening experience! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    AMAZING!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is so good and they are so comfortable.

    This review is from Sony - WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Silver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Israel, Great choice! We are glad to hear that you are enjoying your new WH-1000XM5 headphones! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Carl Sony_US

Page 134, Showing 2,661-2,680 of 5,939 reviews
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