Customer Ratings & Reviews

Great set of headphones for daily wearing. I enjoy the comfort and can wear them for extended periods of time without getting ear fatigue. The sound is incredible when comparing them to my Beats Studio 3s and AirPods Pro. I would strongly recommend these headphones for anyone in the market looking for quality, noise cancelling, and comfort headphones. The battery life is incredible and they are also great for podcasts/movies if you tend to travel frequently. Don’t think just buy them! You won’t be disappointed!

I loved my wired headphones I had/have. My Great Dane took them out. Both the headphone jack on the compter and the cord. I can't live without headphones and I've been toying with the idea of getting a pair of BT. I do own two pair of BT earbuds that I had used for my phone calls, but they are buds. I put these Sonys on and turned on the NC and....WOW!!! I was amazed on how much noise was just in my house/office. I use them mostly for my computer, which I am at 12 plus hours a day. Sound is great, but not as good as my wired headphones and I love not being tethered to my my computer. They are very comfortable and light weight. I have to take a break now and again from the headphones to let my ears dry out, they get a little hot after awhile. I have gotten use to them now after one month of use. The app on the phone was easy to use once I nosed around and setup my headphones to my taste. Battery life is great, but would like more. I do get at least two days worth, if not three. And they charge fast. Took me a minute to figure out how to charge them. The cable Sony provides is a waste of time, it's literally 3" long UCB A to C. So I dug in my collection of electronic junk box and found myself a old phone charger that met the specs needed. Only problem I had was after an update on the headphones and then an update on the Bluetooth on the computer. The headphones slowly started to do weird stuff and after day of use, they were unusable. So I reset them and also restarted my computer and all has been great since. I have used them a several phone calls and no one had anything bad to say. Only thing I didn't like, was my sound of my own voice, it sounds muffled to me, not the person on the other side. And while we're talking about phone connection. I love the fact I can be connected to both my computer and phone at the same time. LOVE LOVE LOVE IT. Now if we can get to three or four things. I had planned to set up my old LED TV with a Bluetooth transmitter and use these.

Lightweight. Sleek design. GREAT audio! Good for audio calls. Sometimes disconnects to iPhone and MacBook. Headphones don’t fold so the case is bulky.

Sure! Here’s a well-crafted customer comment: “I’ve tried many high-end headphones, but the Sony WH-1000XM5 is simply on another level! The sound quality is phenomenal, with deep bass, clear vocals, and incredible detail. The noise cancellation is the best I’ve experienced, completely blocking out distractions. Plus, they’re lightweight and super comfortable, even for long hours. Battery life is amazing, and the quick charge feature is a lifesaver. Absolutely worth every penny—Sony has outdone itself!”

I have been a fan of Bose for many years and that goes for their noise reduction headphones as well. That is, I have been a fan up until now. After hearing the WH1000XM5's that has all changed. The sound quality and noise reduction of these headphones in a word "outstanding". The sound is smooth and clear with crisp highs, balanced mids and very solid bass response. You really have to hear them to believe them. The noise reduction is also the best I have ever experienced. The App is also very helpful when it comes to activating all the features these headphones provide. Another very important feature is they are light weight and comfort. I can wear them for hours without any discomfort. Check them out. A very solid product.

As someone who would consider themselves to be an audiofile, I enjoy these headphones for what they are. The ANC performance is second to none (that I have tried). The price is fair, all things considered. When listening to music critically at home, I use Sennheiser HD 600s, which also happen to be $400. Do the WH-1000XM5s sound as good as the HD 600s? Of course not, but the HD 600s need an amp due to their 300 ohm impedance, they block absolutely zero noise, they leak a considerable amount of noise, they're not wireless, etc. Point is, they aren't particularly convenient or portable. If you need a pair of on-the-go headphones, or ones you can wear while moving around the house (vacuuming, cooking, etc.) the WH-1000XM5s are an excellent choice. The battery life, it should be noted as well, is phenomenal. The sound, while not as good as their wired, open-backed competitors in the same price bracket, is still very good. I found some EQ-ing to be necessary, as they were too bass forward out of the box, however the phone app makes EQ-ing them easy, so no complaints there. Given the excellent ANC and convenience of these headphones, the quality of the sound is appropriate for the price point. I have seen others complain of the "cheap feel" of these headphones, likely referencing the plastic construction and light weight. It seems to me to be an unwarranted criticism, as the ABS they are made of can doubtless withstand far more abuse than I - or any average consumer - will ever put them through and, as it turns out, low weight is desirable for something that's going to be sitting on your head for potentially hours at a time. I would certainly not want these headphones to be made out of metal. On a unique side note, my head - and by extension my ears - are incapable of sweating, so I wear these to the gym since I don't need to worry about the lack of a waterproof rating. They block out the loud ambient noise of the gym exceptionally well.

Best headphones for the commuter/traveler. Noise canceling and audio quality is decent. Battery lasts forever and supports fast charging. Not the best is you have a DAC and are into lossless audio but it works. They are very comfortable and even though they don’t fold like older models, and the case is bulky, in my opinion they are a great buy.

After investing in the XM4's, i saw this model and all of its improvements. Sturdy build, comfortable ear cups, and long battery life with great sound. My only cripe would be that it doesnt fold, so the case is a bit big, but well worth the sacrifice

I bought these because I was looking for a good pair of over-the-ear headphones. I know that Sony is known for its excellent sound quality, too. Let me tell you - these sound phenomenal! The Sound Connect app definitely helps with customizing the perfect sound! The sound drivers in this headset help with all levels of sound. The immersive sound is phenomenal! The battery life is also great! I flew for work this weekend and used the XM5s the whole flight. They were comfortable and the battery life was still at 90%! I highly recommend this headset!

These are hands down the best ANC headphones on the market. The sound is great and the Noice Canceling is even better. The app interface is simple and easy to customize the way you want your headphones to sound and operate. I really like the speak-to-chat feature, whenever I need to talk to someone I just talk and the transparency mode turns on and quiets my music so it plays softly in the background. The only downside with it is if I’m humming a song that feature will turn off, however you can permanently turn this feature off in the app if you so choose. The heaphones are comfortable and I find it takes a very long session for my ears to get too hot. But even still the headphones are so comfortable I rarely have fatigue when wearing them. The thing most people don’t bring up is that it has a nice carrying case, the Airpods Max, which this product gets compred to, has almost no carrying case, and I appreciate these headphones having one. The Price tag is a lot, I will admit, when I first bought these headphones my bank account took a hit, that’s for sure. But now after using them for about 3 months, it’s safe to say this was 100% worth the purchase. If you’re unsure about buying these because of the price, wait for there to be a sale, there usually discounted fairly often. This is a must buy if you’re in the market for a new pair of headphones.

I researched headphones before making this purchase. This specific set of headphones had very good reviews from several sources. I’ve had them for several weeks and have not been disappointed. The sound quality is great and they are comfortable to wear. I appreciate the noise canceling feature and was surprised by how well it works. The battery life is also great. Lastly, the touch sensitivity for changing the volume, etc, was very easy to use.

Great headphones. I love the sound quality & how comfortable they are to wear (even when I have my glasses on!) The app is very cool to use and allows you to customize your listening experience which is super helpful. The battery is incredible. I only have to charge it for a little while and The only reason it’s 4 stars rather than 5 is because the volume doesn’t get as loud as I would like it to.

I have really enjoyed using these headphones and they've been a lifesaver at work. With an open office floor plan good noise cancelling headphones are a must. They sit comfortably over my ears and don't hurt even after hours of use, they're also not too heavy like the old 3's. The mic is good, almost too good at times. I have to be good about my muting or it'll pickup other people talking in my row. Great for music and movies as well!

I love designs that look sleek and minimal like the Microsoft ones so it was a no brainer when the best anc headphones was redesigned in a similar manner. Sound quality is superb, clean and punchy bass, best for any type of listening. ANC is second to none, cant't wait to try it on a plane trip coming up. Comfort is the best. The earcups cushion are crazy nice and they don't clamp too hard or cause pain even after prolonged listening. The white one feels Abit light but in a very good way. It's almost like soft cardboard, with its own unique elegance

I wasn’t in the market for new headphones, but after 3.5 years, my V-Moda Crossfade 2’s stopped producing sound in the left ear. I used it for gaming, work, music, movies, and at the gym. I used a V-Moda BoomPro mic with it as well for work and gaming. To replace it, I was looking for: -Closed-Back, Over-Ear headphones -3.5mm Jack to be able to use the BoomPro mic -Comfort and design -Sound quality -Durability would be a plus -ANC would be a plus I started my search by comparing the Bose QC45 and the Sony WH-1000XM4. I went to Best Buy to try them on and rest both pairs. The Bose QC45 has a 2.5mm jack, so I would’ve needed a 3.5mm to 2.5mm adapter to use the BoomPro mic. I liked the XM4 design, but read online that others didn’t like the touch controls and would disable it. I wasn’t sold on either. Luckily, the XM5’s were released a few days ago, so I checked reviews and YouTube videos and was sold. I picked these up on 5/25/2022 and am glad I bought these headphones. In comparison to the V-Moda’s I replaced, they are: + More comfortable (Less pressure on head/ears) + Wireless: Better overall sound quality for music, podcasts, movies, and gaming + Wired: The BoomPro mic I use for work and PC/PS5 gaming works well with the XM5’s. No adapters needed. + Sound Quality. They sounded great out of the box, but I changed my EQ settings in the Headphones app to Excited and they sound even better for what I listen to and use it for. + ANC (The Crossfade 2 Wireless didn’t have this feature). I feel like I’ve been missing out this whole time and with the V-Mira’s, I had to increase the volume to drown out noise + No exposed wires (V-Moda’s are. I think this is what eventually caused the left wire to get loose, causing the left ear to not produce sound anymore) — Durability. The XM5’s feel more fragile. I’m hoping I never drop these on accident. The V-Moda’s are sturdier. I’ve dropped those several times throughout the time I owned them on hardwood flooring and concrete — Not foldable. I can deal with it, but this could be a dealbreaker for others — Materials (Specifically the leather padding). They look cheap and look shriveled up after some use. I feel that over time, these are going to crack. I hope I don’t have to deal with it, but I hope they’re replaceable. — No IP rating. I didn’t read too much into it, but the manual shows images to avoid wearing the headphones in the rain and if you’re sweating. If you’re getting these to use for the gym or running, get something else. Overall, I’m satisfied with the XM5’s. I hope I can get more years of use compared to the V-Moda’s to justify the cost of these.

I am coming from Apple AirPods Max. At first I thought this was a mistake, but now that I have used them for over a month, I love this headset. I honestly believe the Automatic Noise Cancelling is the best I have used to include the aforementioned Apple headset. The controls are primarily done on the right ear with swipes. Love that functionality. The battery life is insane. I listen to them in the morning for about 30 minutes for my podcasts and rarely use them on the weekends. After one month the battery was at 60%! I thought the app was wrong. That is crazy battery life. No chance of that happening with the Apple headset. These are comfortable and the only disadvantage is the lack of folding capabilities. Apple didn't have this function either. I got these on sale for $329 which was $150 less than the Apple headset I bought on sale. I am not bashing the Apple headset. It is a fantastic product but for $150 less and battery life that is insane and comfort these were an easy choice for me.

The Sony WH-1000XM5 headphones elevate Sony's reputation for excellence in noise-canceling technology and audio quality. Featuring a refined design with a slimmer headband and improved ear cushions, these headphones offer exceptional comfort for extended wear. The WH-1000XM5 boasts even better noise cancellation than its predecessor, utilizing multiple microphones and advanced processing to effectively block out ambient noise. Sound quality is superb, delivering rich, balanced audio across all frequencies. Enhanced features such as adaptive sound control, touch-sensitive controls, and a robust battery life of up to 30 hours with noise cancellation make these headphones a versatile choice for any environment. While the price is on the higher end, the WH-1000XM5 justifies its cost with top-notch performance and innovative features, solidifying its position as a leader in the premium headphone market.

Beautiful low profile design and color. Comfortable, and decent noise cancellation for OTE headphones. The haptic features are great and intuitive. The voice command and auto pause when speaking feature is remarkable. It is boasted to work up to 30 hrs on a single charge. I can gladly say this appears to be accurate.

"Sony WH1000XM5 delivers exceptional sound clarity and industry-leading noise cancellation. Comfortable design and long battery life make them perfect for travel and work. Experience immersive audio like never before."

Phenomenal headphones, ANC, noise isolation, pass through mode, comfort, battery life. These headphones are worth it