Customer Ratings & Reviews
- Model:
- WH1000XM5/P
- SKU:
- 6594438
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones for their excellent sound quality, comfort, and long battery life. Many appreciate the lightweight design and adequate bass. However, some customers have expressed concerns regarding the lack of foldability, high price, connectivity issues, and volume limitations.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
The BEST of the BEST
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market! These noise cancelling headphones are so comfortable and soothing. These can help with anxiety or motivate one to accomplish all of their tasks with the amazing noise cancellation feature. I cannot recommend enough!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlfonsoG, Thank you for your wonderful review! We're thrilled to hear that the noise-cancelling features of your Sony XM5 headphones enhance your daily experience and keep you motivated. We truly appreciate your recommendation and your choice of Sony! Enjoy your headphones! -Maria
- Pros mentioned:Comfort, Sound quality
Love my Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my Noice Cancelling Sony headphones! They’re such a fantastic upgrade from my old Beats. I use them everywhere – at the gym, in the sauna, and even at home. The sound quality is just incredible, and the noise cancelling is top-notch. Plus, they feel so comfy over my ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FelixH, Great! We're delighted to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sony M5 headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed using the headphones, I love how the noise cancellation works. I definitely recommend this if you are trying to lock in during a work out or just working on some homework.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, IsabelT!
We are absolutely delighted to hear how much you are enjoying your WH-1000XM5 headphones! It's rewarding to know that our industry-leading noise cancellation is helping you "lock in" whether you're working out or focusing on homework. That immersive, distraction-free experience is exactly what we designed them for.
Your strong recommendation is greatly appreciated, thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery lifeCons mentioned:Connectivity
Totes Mcgotes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew my air pods sucked but wasn't aware how bad. These are great and the battery is insane, I wear them for work mostly and only charge them every 3-4 days. Have zero complaints other than the connectivity can be wonky at times if you are linked to multiple devices. Usually, I have a little buyer's remorse no matter what I buy, but with this I feel that I got exactly what I was expecting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlS, Thank you for sharing your thoughts and experience so far using your new Sony WH-1000XM5. We're glad you love the exceptional sound quality, excellent battery life, and overall features of your headphones. To ensure you get the best Bluetooth connection, please set the headphones Bluetooth Connection Mode to “Priority on stable connection”. We also recommended updating the firmware of the headphones (via the Sony Headphones Connect app) for optimum performance. Thanks for upgrading to your new WH-1000XM5 and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
sony wh-1000xm4 review
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought these headphones about 5-6 months ago now and I absolutely love them. The sound quality is top notch and I love using the noise cancelation mode whenever it's a bit too loud wherever I may be and I gotta say it works amazingly. Another great thing about these headphones is the charge time and battery life! It only takes me about 30 minutes maximum to fully charge the headphones and the battery life can last me all day! The price is perfect for what you're getting. 100% would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .We appreciate your detailed feedback, MarinaV. We're also delighted to hear that you love the sound quality, noise canceling, and battery life. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Best noise-cancelling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Very comfortable. Battery last a long time. Love the fact the they keep improving with constant software updates via the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello mvegaz, Thanks for sharing your experience. We are glad that you like the sound quality of your new Sony wireless noise canceling headphones. With our WH-1000XM5 headphones, you can enjoy magnificent sound quality which is engineered to perfection and have a battery life that can last up to 30 hours with quick charging (3 min charge for 3 hours of playback). With 8 total microphones, these headphones are our biggest step forward in noise canceling technology. For everyday convenience, just Speak-to-Chat and Quick Attention mode stop your music and let in ambient sound. Thank you for your purchase. Enjoy! -Craig
- Pros mentioned:Comfort, Sound quality
Sound great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have tried a few different brands in the past and these take the cake. They sound amazing! I really enjoy the touch controls, and find them very comfortable to wear. The ANC is great! I really have no complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buzzkill38, Awesome! We're glad that you are enjoying sound quality, touch controls, and noise canceling function. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality, Weight
Game changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, excellent quality sound in base and clarity. The noise cancellation is pretty decent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ROMANR,
Thank you for choosing Sony!
We're excited to hear, such positive feedback about your WH-1000XM5 headphones! It's great to hear that you enjoy their lightweight design, exceptional sound quality with rich bass and clarity, as well as the impressive noise cancellation. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Love these
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these for working out the sound cancelling is excellent. I would encourage people to buy ear cuff protectors if you plan on wearing these for working out or you can damage them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Tyler,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-1000XM5 headphones have been excellent for your workouts, especially with their sound-canceling feature. Your tip about using ear cuff protectors is really thoughtful and helpful for others looking to protect their headphones during exercise. We truly appreciate you sharing your experience and advice!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality, Weight
Best headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super nice headphones. The audio is super clear and full of depth. The headset is really lightweight and the ear cups are super cozy. Also, the noise cancellation is crazy good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rita, Perfect! We really love to hear you like the impressive noise cancelling feature, sound quality, and exceptional comfort of our industry-leading, Noise Canceling headphones WH-1000XM4! It's good to know you're happy and satisfied with your purchase. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thank you for your purchase and for giving the product a perfect rating! -Jess
- Pros mentioned:Comfort, Sound quality
Sony WHAAAAAT
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, amazing audio awareness, and maximum comfortability. Sony is always a top choice for audio quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Drew,
Thank you for choosing Sony!
We're beyond pleased to know that you're loving your WH-1000XM5 headphones! It's great to hear that you're enjoying the excellent sound quality, incredible sound perception, and ultimate comfort. We truly appreciate you recognizing Sony as a top choice for audio quality—that's exactly what we strive for! Thank you so much for sharing your positive feedback.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound qualityCons mentioned:Foldability
Solid headphones, some minor gripes.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid headphones. Great sound quality, noise cancellation, and battery life. They are a bit heavy and I don't like the case or that they don't fold up. All in all, great purchase but might be a little overpriced for what you get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi samstha, we're glad that you like the sound, noise cancellation, and battery life. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Battery life is good. Connectivity is great even at far with walls in between and im still not having connectivity issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidS,
Thank you for sharing your feedback on the WH-1000XM5 headphones. We are beyond pleased to hear that you are enjoying the great sound quality, good battery life, and strong connectivity even over long distances and through walls. It’s rewarding to hear that our product has positively impacted your experience. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound qualityCons mentioned:Price
Sounds good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good great when you set to your personal eq. Very comfy. Not worth moving up from the 4s. To me they were ok upgrading from the 3s but still the 4s the better price if you don’t want the best out of the lineup/more compact.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Culverhibbs, Thanks for the review/feedback. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Yes.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned several top quality headphones in the past but I gotta say, Sony put in the work on these x5s. Messing around with the EQ and other features on the Headphones Sony app truly makes the product unique such as placing your palm on the right outer headphone surface to activate the 6 mics around the headphones to activate the attention mode to hear your surroundings or the fact that there arent any buttons for replaying the previous song or going to the next or even volume up and down...its all on that same touch sensitive outer surface of the headphone and it amazes me how well it works. Theres even the feature that pauses the music automatically when you start speaking (can be toggles on/off in settings). Not to mention the battery, it charges for like 10 minutes to get about 3 hours of play time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zam121, Amazing! We're glad that you are enjoying your new headphones. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Great headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente headphone, great to work in office. Great baterry.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, EdgardM! It is truly wonderful to know that you are enjoying your WH-1000XM5 and finding them excellent for your work in the office.
We designed the WH-1000XM5 to be the perfect companion for productivity, featuring our industry-leading noise canceling technology to help you focus by silencing distractions. We're also delighted to hear you're impressed with the battery life. Our goal was to create a headphone that could comfortably last through your entire workday and beyond, and it brings us great joy to know we've succeeded.
Thank you again for choosing Sony and for sharing your positive experience with us! We hope you continue to enjoy a great sound experience.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Fantastic software first headset - not perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is amazing and really helps me lock in ehile im working since im easily distracted.trying to use it with windows I had some driver issues and i had to google a whole bunch of stuff to get good quality and low latency but it eventually worked like a charm. Thats my biggest gripe. Some minor bugs or things i dont understand. Has a lot of bells and whistles that really surprised me and showed how far you can take the software approach. You can control the headset from you phone but also conmect to another device lik your pc etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tori, it's fantastic to hear that the noise canceling on your Sony WH-1000XM5 headphones is amazing and so effective at helping you focus while working, that's exactly what they're designed for! We're glad to hear you were able to resolve the driver issues when connecting them with Windows. And It's great that you're discovering and appreciating the bells and whistles and the depth of the software capabilities. Your insights highlight both the powerful features and areas where we can improve the user experience. Thanks again for your honest 4-star review and for choosing Sony! Best regards, -Dominick
- Pros mentioned:Battery life, Comfort
Music
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter absolutely loves these. They fit over all her piercings. The charge lasts and they are very responsive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Espi1984,
Thank you for choosing Sony!
We're delighted to learn that your daughter is enjoying the WH-1000XM5 headphones! It's wonderful to hear that they provide a comfortable fit and that their impressive battery life and responsiveness have surpassed her expectations.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Best Over Ear Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life. Fantastic sound quality. Best ANC. I use them around the house and on Airplanes. I do wish the folded like the XM4s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi datboi208, We're glad that you like the battery life, sound quality, and ANC. The WH-1000XM5 headphones have 2 processors that control 8 microphones for unprecedented noise cancellation and exceptional call quality. With a newly developed 30mm driver, DSEE – Extreme and Hi-Res audio support they provide awe-inspiring audio quality. Our Voice Pickup Technology uses 4 microphones that are calibrated to only pick up your voice, resulting in crystal clear calls. The automatic Speak to Chat feature will stop your music once you start talking and let in the ambient sound. With up to 30 hours of battery life and a quick charge feature. The new lightweight WH-1000XM5 headphones provide all day comfort in an elegant design. Thanks for choosing Sony. Erin
- Pros mentioned:Battery life
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A really good headphone, battery can last for almost a whole week based on how you use it. The audio customization is one the best I've used, from being able to customize the bass to adding locations with different audio levels
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mynamejeff,
Thank you for choosing Sony!
We're excited to hear that you’re enjoying your WH1000XM5 headphones, especially the impressive battery life and advanced audio customization features. Thank you for sharing your positive experience!
Best regards,
-Fred