Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 12140302
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Just what I was looking for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically use this style of headphones for guided meditation. There are vey distinct sounds and tones that are required in order for the session to become truly effective. Previously I had bought the Bose Ultra but they were not meeting my expectations. I was on the fence of buying these for a while because it’s an expensive device. After a few months of contemplating, I caved in and I’m so glad that I did! The sound quality out of the box was just like the Bose Ultras however the sound truly gets unlocked when you download the app. I am no sound expert but I know what I like. The app is able to run a fit test and sound test to fit YOUR needs. Then it gives you an EQ setting based on your preferences. (You can also adjust the results to really narrow down your needs)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielS,
We're so glad to hear that. Thank you for sharing your thoughtful 5-star review and letting us know how much your Sony headphones have enhanced your guided meditation sessions. It’s wonderful to hear that distinct tones and rich sound play such an important role for you, and that the sound personalization offered through the app—especially the fit test and EQ settings—helped unlock a listening experience tailored just for you.
Thank you for choosing Sony—wishing you a truly peaceful day!
DiegoV.
- Pros mentioned:Comfort
Slightly overrated but overall great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good after you customize eq to your liking but I must say it’s a little underwhelming anc wise like it’s good don’t get it twisted but not as insane as some people make it seem AirPods Max definitely beats it by quite a bit not being able to customize the anc like in past models also brings it down also the fit while comfortable some times can be crooked because of the way the hinges bend making it look crooked and off centered on your head sometimes which looks dumb if you catch it in the mirror but otherwise it’s good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CobiD,
We’re glad the custom EQ is hitting the spot for you! The WH-1000XM6 uses an Auto NC Optimizer with our QN3 processor to adjust noise cancellation in real-time, though we understand the preference for more manual control like in previous models. If the new hinge design feels a bit off-center, a quick adjustment of the headband sliders usually helps secure a more balanced fit.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely comfortable with glasses and extra earring piercings. Noise is canceled pretty well. My only issue is every time I cough, sneeze or any other sudden sound around me the ambient sound shifts automatically turning noise canceling feature off. I have manually turn noise canceling back on. It would be nice to be set the ambient sound control to stay on noise canceling no matter what sound is happening around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your detailed feedback, TammyM! We’re thrilled that you find the WH-1000XM6 headphones comfortable, especially with glasses and piercings, and that the noise canceling performance meets your expectations.
Regarding your experience with noise canceling automatically switching off when you cough, sneeze, or there’s a sudden loud noise: this is an intended function of the adaptive sound controls, which are designed to optimize your listening experience and situational awareness by temporarily adjusting settings in response to certain environmental triggers.
We recognize that this auto-switching can sometimes be disruptive for users who prefer uninterrupted noise canceling. While it’s not currently possible to fully disable these auto-adjustments and keep NC mode continuously on, we encourage you to update both your headphones and the Sony | Sound Connect app to the latest version, as newer firmware may offer improved control or adjustments over these features. You can also review the adaptive sound and noise canceling options in the app settings—disabling features like Adaptive Sound Control or Speak-to-Chat may help minimize these unwanted changes.
We appreciate your suggestion for a persistent noise canceling mode—feedback like yours is valuable in guiding future updates and feature improvements. We will be sure to share your experience with our development team.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Absolutely recommend 10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow I was blown away of how great they sound! Ran a 5K with them on and never had any discomfort! 10/10 recommend, best headphones I have purchased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichealS,
We are thrilled that you were blown away by the great sound of the WH-1000XM6 headphones and, even better, that they provided excellent comfort for your 5K run. Hearing that you recommend them as the best headphones you've ever purchased is the highest compliment!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones with Noice cancellation. Fits perfect and don't hurt my ears or head unlike others
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, AkshayaB!
We are thrilled to hear that the WH-1000XM6 fits you perfectly and stays comfortable even during long listening sessions. It’s great to know that our noise cancellation and design are providing the premium experience you deserve.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Extremely Good - Coming from Xm5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony knocked it out of the park with the XM6, issues i had with the Xm5 aren't present, the Folding for Travel is cool but i don't use it. Battery Life is Excellent, Sound is even better and Sony's new Cinema Feature in the app for listening is amazing for Movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Manuel,
Thank you for choosing Sony!
We're delighted to hear that you had such a positive experience with the WH1000XM6 headphones! It’s wonderful to know that the issues you faced with the WH1000XM5 have been resolved. We're glad you appreciate the folding feature for travel, even if you don't use it often. It's fantastic to hear that you find the battery life excellent and that the sound quality has exceeded your expectations. We're also thrilled that you're enjoying the new Cinema Feature in the app for movie listening. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Best Noise Canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using these headphones for a while now, and I’m really impressed. The noise canceling is just excellent, it blocks out background sounds almost completely. I also really like how the battery life last soo long I barely charge it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JUSTIN,
It's fantastic to hear that you're so impressed with your new WH-1000XM6 headphones. We're thrilled that you're enjoying the excellent noise canceling and long-lasting battery life, which are key features we worked hard to improve.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Excellent to workout at gym
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones !! I recommend for people who go to the gym when the music is blasting so loud! Turn these on, put on noise cancel on the sound connect app, play your music, and you can’t hear the gym background noise!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, SusanaH!
We are so glad to hear the WH-1000XM6 is your go-to gym companion! It’s awesome that our noise canceling and the Sony | Headphones Connect app are helping you stay in the zone and block out the background noise.
Enjoy your workouts and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Good new headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost my xm4 and needed a replacement. Overall, a nice upgrade (But if I didnt lose my old headphones, probably would not upgrade). The quality of the sound and ANC is amazing -as expected from Sony. The gestures and controls are similar to other sony devices and intuitive. Pairing to the phone and devices are easy with the App. The case is now clam shell with a clip vs. with a zipper. Overall, good new headphones if you need a new one but not too much changes from the xm4
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this excellent and detailed review, DarrenC!
We are pleased to hear you consider the WH-1000XM6 a nice upgrade after needing a replacement for your previous pair! It's fantastic to know that the quality of the sound and ANC is amazing and performing exactly as expected from our flagship headphones.
We also appreciate you highlighting the improvements, particularly how you find the gestures and controls intuitive and the pairing easy using the app. Your feedback regarding the new clamshell case with a clip is very valuable, as we aim to make portability and storage more convenient.
Your overall assessment—that this is a great purchase if you need a new pair, with subtle but significant changes from the XM4—is highly valuable to other customers looking to make that decision.
Thank you again for your continued loyalty and for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Sturdy, Comfortable, Top-Tier Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're sturdy, feels very comfortable, the sound quality is top-tier, and the case it comes in is of great quality as well! Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Emre,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying the WH-1000XM6! It’s wonderful to know the comfort, sturdy build, and top-tier sound quality are making a positive impact, and that the case adds to your experience. Your recommendation means a lot to us—thank you for sharing your feedback!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly the best headphones I’ve ever gotten its really comfortable and nice having noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jose,
It is great to hear that these are the best headphones you’ve ever owned and that you are enjoying the exceptional comfort and noise cancellation.
The WH1000XM6 is designed to provide an industry-leading experience, featuring our most advanced Noise Cancelling Processor to date and an ultra-lightweight design that allows for hours of fatigue-free listening.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
The hype is real
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded from the XM4s and it's like they're 10 years apart! Transparency actually sounds like it IMPROVES my hearing. These are worth every penny. Love the fit, and I have a big head. Sound is great for me, noise cancelling pushed to the test at a trampoline park on a Saturday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WillS, thanks for sharing your experience with the WH1000XM6! We are honored to hear that you've decided staying with Sony, upgrading from the XM4 to the new XM6 headphones! We love that you appreciate the improve in audio quality, comfortable design and the noise cancellation technology that we've developed. And testing the fit by jumping on a trampoline is brilliant! –we can't be more happy to know the headphones has passed the test! Thanks again for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Sound quality
artículo
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think. Perfect to use noise cancellation in office to do not hear colleagues talks Music is awesome, especially if a source is good/lossless. I slightly disappointed by the ios app because it has, IMHO, a lot of useless features. But if you use it inly for firmware updates - it is fine. I even don't want to try any other headphones had others before), this line is fully satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TreicyS,
We are very glad to hear that the noise cancellation is helping you find your focus in the office and that you are enjoying the premium sound quality with your lossless audio sources. It is fantastic to know that after trying other brands, you’ve found this line to be the one that truly satisfies your listening standards.
Regarding your feedback on the iOS app, we appreciate your honesty. While we aim to provide a wide range of customization options, we understand the value of a simple, streamlined experience and will share your thoughts with our development team.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Good design
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design works very well. Helps from harsh external noises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaredM,
It is fantastic to know that the design and performance of the WH-1000XM6 are working so well for you! We put a significant amount of research into creating a sleek, ergonomic aesthetic that doesn't just look great, but also serves as a physical barrier against the environment. We are thrilled that they are successfully shielding you from those harsh external noises, allowing you to enjoy your audio in peace.
Thank you for trusting Sony to provide your personal sanctuary of sound.
Regards,
Dominick
- Pros mentioned:Comfort
Great fit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually have trouble with headphones due to them being uncomfortable when wearing glasses but these feel freat even while wearing glasses. The fit is also great, I usually workout with earbuds because headphones slide off but these stay secured to your head without crushing you.
I would recommend this to a friend Husband approves!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband because he needed good over the ear headphones with noise canceling and great sound. I didn’t associate Sony with a higher end experience, but our son brought these to our attention. I listened to several brands at the store before purchasing and these had the best sound. We just returned from Europe and he used them during our 8+ hr flights and was not disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TIFFANYB,
It’s a true pleasure to hear that your husband's new headphones made his long flights to Europe so enjoyable. We love knowing that your son's recommendation led you to try us out, and that hearing the superior sound quality in person won you over! Delivering a premium audio experience is something we take great pride in, especially for those long travel days where great noise canceling makes all the difference.
Thank you for choosing Sony to accompany you on your international adventures.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Amazing noise canceling and just perfect on my ears. So comfortable to wear and the sound is perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnnaG,
Thank you for choosing Sony!
It brings us great joy to hear that you love your WH1000XM6 headphones! Knowing that the noise canceling, comfort, and sound quality come together so perfectly for you means a lot to us. We appreciate you sharing your experience and hope they continue to enhance your listening every day.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Not the best not the worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise canceling decent volume fit very comfortable on the head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Djinnx13,
We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the noise canceling and comfortable fit are meeting your needs. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Great headphones but a slight upgrade from XM5
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These are great just like the XM5 were but in my opinion I think the upgrade from the previous model tends to be good better battery, case and new folding cups and background feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MessiIsTheGOAT, thanks for the fantastic review!
We are immensely pleased to hear you're enjoying the WH1000XM6 and noticing the improvements over the XM5. The better battery life, the redesigned case, folding earcups, and new background features –one more enhancement worth nothing is the updated noise cancelling processor, which takes ambient sound control to the next level.
Thanks for appreciating the effort we put on these headphones, and for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Portability, Sound quality
Worth the upgrade from the XM5!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently ordered the XM5,I liked everything except that they weren’t foldable. So I ended returning them. The XM6 are exactly what I was waiting for. The case is smaller and no longer has a zipper. Probably best case out there. The noise canceling is better than the XM5.
I would recommend this to a friend