Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$409.99
Save $48.01
The comparable value is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1173 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,173 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolute Dual Noise Cancellation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a remote therapist working from home, this has been the ultimate tool for me to focus on their stories and maintain a noise free environment so that they know I am listening and fully present throughout our session. Its quality of dual noise cancellation keeps my dog’s loud barking nonexistent to my clients. It’s been a game changer for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DamarisR!

      We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great build quality and sound, not a bad first buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first major purchase of a high end headphones this should be a 4 1/2 starts, the build quality is amazing I do not regret my purchase. The only thing i have to say is that the noise cancelling is very noticeable when entering in to different environments with different active noises; where you will suddenly hear the back ground noise at a higher volume than expected. Also make sure you try on the headset before you buy if you have large or protruding ears to make sure its conformable for you, I am noticing that this may have been an issue for me after a hour or two of wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasT,

      We're delighted to hear your WH-1000XM6 headphones are a great purchase with amazing build quality!

      We understand your experience with noise canceling adapting to different environments and the comfort after extended wear. Our Adaptive Noise Cancelling is designed to optimize suppression based on your surroundings. For personalized comfort, we always recommend trying on headphones. If you continue to have concerns, please connect with our support team for further assistance.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I'll tell you very simply that Bose better watch out because these are really good headphones and I've tried just about everything. The sound is incredible overall and it blocks out the sound and annoys the area making it a very peaceful and calm environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryT,

      We absolutely love hearing that the WH-1000XM6 have made such a positive difference for you.

      That "peaceful and calm environment" is exactly what we aim for with the noise-canceling technology. Thank you for recognizing their value and for recommending them so highly!

      We appreciate you choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love these headphoned

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones the sound quality is excellent. I also like the durability of the product I have fallen to sleep many times with them on and thankfully they have never broken.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JermaineB,

      We are so glad to hear your WH-1000XM6 headphones are providing both excellent sound and the durability to keep up with you! It’s great to know they’ve stayed in perfect shape.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best headphones ever

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They so good noise cancellation good and battery life is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, thank you for your feedback! We are delighted to hear that you appreciate the exceptional noise cancellation and impressive battery life of the WH-1000XM6 headphones.

      This model is designed to provide you with a truly immersive listening experience, allowing you to enjoy your favorite music without distractions. Plus, its long battery life ensures you can listen all day without interruption!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 1000xm6 are the best noise canceling headphones best comfort

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Baldo,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony knocks it outta the Club

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, noise cancellation is superb and the fit is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS,

      Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones have great sound, superb noise cancellation, and an exceptional fit.

      It's great to know you're enjoying the results of our HD Noise Canceling Processor QN3, which uses multiple microphones to analyze and block noise in real time, and our refined design that ensures long-lasting comfort.

      Thanks for choosing Sony, have a marvelous day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Apple headphones excellent sound and very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these especially compared to the Bose ultra. The only thing I wish could be done is connecting more than two devices at the same time, as you need to disconnect one to be able to auto switch between more devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Slav!

      We are absolutely thrilled to hear that you love your WH-1000XM6 headphones, especially when compared to the competition! That is a huge compliment to their sound and noise canceling performance.

      We also appreciate your suggestion regarding connecting more than two devices simultaneously. We understand the convenience of seamlessly auto-switching between multiple sources, and we value this input for future product improvements.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound blocking (for me that is XD)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great! mostly used it with the cellphone while outside^^ has some good noise blocking when you are n a car with 3 people all talking on the phone and one driving with the call coming though the car speakers...couldn't hear JACK! XD sadly tho i had to return them since i wanted to use them on the pc but couldn't get them to connect to the elder one T^T

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mizuki,
      It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.

      However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.

      Thanks for considering Sony products!
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fixed main issues with xm5s

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XM6 has far better hinges, the main breaking point for the XM5s. A recessed power button, differentiates it from the ambient button, making it far less confusing. The biggest gripe i had with the XM5s is their battery life, which was all over the place, but these have solved it with being able to charge while being connected wirelessly! Fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rylan,

      Thanks so much for the 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you're enjoying the improvements we've made. We put a lot of focus on refining the design and functionality based on feedback from previous models, so it's great to know that the hinges and the dedicated power button are making a real difference for you. We also heard your feedback on battery life, and we're glad to hear that the ability to charge while connected wirelessly is making for a much better user experience.

      Thanks for choosing Sony, have a fantastic listening day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Peak noise cancelling and great comfort best headphones out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jed11,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Great

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great sound great anc lightweight. Best features!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kart,

      Thank you for your fantastic feedback on the WH-1000XM6! We're thrilled to hear that you're enjoying the great sound quality, excellent ANC, and lightweight design. it's incredibly rewarding to know we've hit the mark for you. Your 5-star review is a testament to our commitment to innovation and quality. We hope you continue to enjoy your music with the WH-1000XM6 for years to come!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best service!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved these headphones! The battery has lasted me forever these past few weeks, and the service at the store was great. They helped me try them with different devices, and the Sony XM6 were the clear winners ♡

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ItzelV,
      It is truly wonderful to know you're enjoying the WH-1000XM6 headphones and that the battery life has been impressive for you!

      We put a lot of focus on creating a superior listening experience with these. They feature our industry-leading Noise Cancelling technology for an immersive escape and up to 30 hours of battery life for long-lasting use.

      Thank you for becoming a Sony customer!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are defenetly worth it, these headphones are defently the best investment when it comes to purchase a high quality headphones, the noise cancelletion is one of the best, if not the best in the market and the sound is the best one I've ever experienced with headphones, they are a true go to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioH,

      We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

      Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is awesome and I love how light they are

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user909961,

      Thank you for choosing Sony!

      We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look elegant and so far they have great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EMILYN!
      Thank you for sharing your thoughts with us!
      It is fantastic to know that you find the WH-1000XM6 so elegant and that the sound has been great for you so far.

      The WH-1000XM6 features our most advanced Auto NC Optimizer to date, which automatically adjusts noise canceling based on your environment. These headphones also offer ultra clear call quality through precise voice pickup technology.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent XM6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling Great sound quality Comfortable wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ipsi, thank you for this excellent review! We are honored to learn you appreciate the top-tier noise cancellation technology of the WH1000XM6 –it's outstanding sound quality and comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Xm6 a re worth purchasing!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! And the noise cancelation is great, recommend buying these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lias,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the amazing sound quality and effective noise cancellation of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful to be part of your listening experience.

      Best regards,
      -Fred Sony_US