Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 12140302
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Superb Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly comfortable to wear with excellent ANC features that you can turn on and off. Wear these daily and absolutely love them. Some how Sony improved on the 1000XM5s!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
It's a true pleasure to hear that the WH1000XM6 offers you outstanding comfort and flexible ANC features that enhance your daily listening. We're grateful for your loyalty and delighted that the improvements have made a positive difference for you. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones before a long flight and it was AMAZING. The noise cancellation is great. Still working through all the features (there is a "smart" conversation mode; 3D sounds; etc.) so, probably more to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kpldd,
Thank you for choosing Sony!
We're excited to hear that you enjoyed the WH1000XM6 headphones on your long flight and appreciated the excellent noise cancellation. It's great to know you're exploring the advanced features like the smart conversation mode and 3D sounds. We look forward to you discovering even more benefits as you continue using them.
Best regards,
-Fred
- Pros mentioned:Sound quality
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones have the best combination of sound and noise cancelling of any I've tried. The Bose are also very good, but these seem just a bit better to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
That is excellent feedback! We are thrilled to hear that you feel the WH-1000XM6 headphones offer the best combination of sound quality and noise canceling performance compared to others you have tried. We strive to lead in both areas, and we appreciate you choosing our product.
Thanks for choosing Sony.
Best regards, Eliab
Protección
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to suggest that if you are purchasing high-end headphones, it would be prudent to consider acquiring a protection plan. I highly recommend opting for an annual protection plan, as these plans typically safeguard all products purchased from Best Buy. Please ensure that all your purchases are indeed made from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the thoughtful advice, RamiecG!
We appreciate you sharing your experience with the WH-1000XM6. We agree that protection plans are a great way to ensure peace of mind for high-end gear, and we’re glad you had a smooth experience with our partners at Best Buy.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
1000-xm6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best noise cancelling, sound top tier love it, the quality not strong than xm5 but overall is still 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello QuanN,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM6 headphones deliver top-tier noise cancelling and sound quality that you love. It’s great to know that, despite some differences compared to the WH-1000XM5, the overall experience remains exceptional. Your positive feedback truly inspires us to keep innovating.
Best regards,
-Fred
- Pros mentioned:Sound quality
Massive upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from XM2 which lasted 8 years, these had big shoes to fill. Happy to report the sound quality and ANC is a huge upgrade. The microphone for calls is improved but still not as good as airpods Max. With that said best noise cancelling headphones available.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony WH1000XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones alot! they are really good at noise cancelation.. and the sound is so pure and crisp. I do my physical activities with no problem.. while enjoying my music. I most definitely recommend these headphones. they are super dope and fun to listen to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterG,
Thank you so much for the 5-star review! We are absolutely thrilled to hear how much you're loving your headphones. It’s fantastic to know that the noise cancellation is making such a difference for you, and that you're enjoying the pure and crisp sound. We're also glad to hear they're comfortable enough for your physical activities, allowing you to enjoy your music without any interruptions.
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Sound quality
Best headphones i’ve ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosueL,
We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Love the noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyzonM,
We are thrilled to hear that you're loving the noise cancellation and consider these the best headphones on the market!
Thanks for choosing Sony.
Best regards,
Eliab
No headphone can cancel high pitched sounds.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, these will cancel noise but they don't cancel extremly loud noises like yelling/ screaming or high pitched sounds like a squealing dryer. No headphones can cancel these sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymond,
We truly appreciate you taking the time to share your feedback. You are exactly right—while our industry-leading noise-canceling technology is designed to drastically reduce ambient sounds like airplane engines or office chatter, sudden, high-pitched, or extremely loud noises can still be difficult to eliminate completely. We are glad to hear they are working well for your general noise-canceling needs!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Don’t hesitate. Buy today!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the X5s sounded good but these have taken it a step beyond. The sounds quality is phenomenal but where they have made substantial improvement is in the noise cancellation. Just an amazing set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
We're so glad to hear that your Sony headphones have truly surpassed your expectations—thank you for the fantastic 5-star rating! It's wonderful to know that you're enjoying the phenomenal sound quality, and especially that the substantial improvements in noise cancellation have made such a difference for you. We appreciate your enthusiasm for this amazing set of headphones.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Comfort
Review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones! Comfortable and reliable. A must buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Serg,
We couldn't be happier to hear that your new WH-1000XM6 headphones are providing the comfort and reliability you need. Beyond the classic comfort, the XM6 features our brand-new QN3 Processor, which is seven times faster than previous versions. This works in tandem with an upgraded 12-microphone system to deliver the most precise noise cancellation we have ever engineered. Whether you're in a noisy office or on a long flight, the adaptive AI ensures your music remains the centerpiece of your experience.
We really appreciate you being part of the Sony family.
Best regards,
Dominick
- Pros mentioned:Sound quality
Best Buy Forever Shopper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a previous owner of the Sony XM5, the XM6 headphones have vast improvements on sound quality and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH,
It is truly wonderful to know that you are enjoying the advancements in sound quality and noise cancellation on your new WH-1000XM6, especially coming from the previous generation.
We really appreciate you being part of the Sony family.
Regards,
Dominick
Nice product
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.*************************************************** Good product. good quality. ******************************
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mayumi,
Thank you for choosing Sony!
We're elated to hear that you are enjoying the WH-1000XM6 headphones and appreciate your kind words about their quality. These headphones are designed to deliver exceptional sound and comfort, and it’s wonderful to know they are making a positive impact on your listening experience. Your feedback encourages us to continue delivering products that blend advanced technology with user-friendly features.
Best regards,
-Fred
- Pros mentioned:Sound quality
great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sounding headphones, noise cancelling is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KyleR,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancelling features of the WH1000XM6 headphones. Your appreciation encourages us to continue innovating and delivering exceptional audio experiences. We're grateful for your support and hope these headphones enhance your listening moments every day.
Best regards,
-Fred
- Pros mentioned:Portability
Sony WH1000XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old over the ear headphones for the Sony 6. Perhaps it’s me but I think you should have the option to listen a little louder. But the background option is a great feature. And the case is perfect for on the go. Just snaps into place.
I would recommend this to a friend - Pros mentioned:Sound quality
Don't think about it, just buy them!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used my friends M5's in the past for traveling and the gym. M5's are anazing. But these M6's are on a whole other level. Just get it and youll see. Loud, crisp and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Darwin,
Thank you for choosing Sony!
It's truly wonderful to hear your positive feedback about the WH-1000XM5 headphones! We're immensely pleased to know you found them amazing for travel and the gym.
The latest WH-1000XM6 elevates the audio experience to new heights, featuring remarkable improvements in sound quality and noise cancellation. We appreciate your recommendation! We are confident that you will continue to appreciate the vibrant, crisp, and clear sound they deliver.
Best regards,
-Fred
- Pros mentioned:Comfort
Not what I expected…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was alright, not what I was expecting. Overall fit was nice and comfortable to wear, but would press on my head after a long time. Feels cheap, your fingerprints will get everywhere. It’s almost a puzzle to fold it into the case, and the differences between each mode are very noticeable and would probably never use them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan,
Thank you for considering Sony products.
We are sincerely sorry for the inconvenience and the disappointment you’ve experienced with your WH-1000XM6 headphones. It is clear that the sound, build feel, and ease of use did not align with your expectations, and we apologize for the frustration this has caused. This is certainly not up to the quality standards we strive for, and we take your concerns very seriously.
We want to assure you that we will forward your feedback regarding the material finish and the folding design to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.
In the meantime, we would like to provide some steps that may help improve your experience:
1. Optimizing Sound Quality: If the default sound isn't what you expected, we recommend using the Sony Sound Connect app. We suggest toggling through different Equalizer presets like "Bright" or "Excited," or creating a custom profile to better suit your ears. You can see a walkthrough of these features here: https://youtu.be/7vPJ97Gy6l8?si=yX3Akj88Rbp8sF3w
2. Improving Comfort and Fit: To reduce the pressure on your head during long sessions, we suggest adjusting the headband sliders so they are extended equally on both sides. This ensures the earcups sit flush against your ears and prevents the headband from pulling too tightly against the crown of your head.
3. Maintaining the Finish: Because of the premium matte finish, natural oils can transfer easily. We recommend using a soft, dry microfiber cloth to wipe down the earcups after use to keep them looking new and free of fingerprints.
We’re committed to helping you resolve this issue. If the problem persists, please reach out to our dedicated support team for further assistance and advanced troubleshooting.
You can find all the contact options and helpful resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
Great NC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are my first over the ear NC headphones. I must say great start for me. The NC is phenomenal. I used it to take naps in a noisy hospital visit and the battery life was more then enough i got easily 8 hrs worth with some battery left. The top bar i feel can be a bit more comfy but i do have a pin head so maybe that was it. Besides that im always finding an excuse to wear them. If you want quality sound? Its there, but tbh there are better solutions for that. This one just checks off everything very well with NC bieng spectacular.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayG!
Thanks so much for taking the time to share such detailed feedback on your WH-1000XM6 headphones. We are delighted to hear that they've been such a great start for your over the ear noise canceling experience!
We're particularly proud that the noise cancelling is spectacular and helped you during that noisy hospital visit.
We appreciate the honest feedback on the headband comfort; while fit can be tricky, we constantly look for ways to enhance design.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony - WH-1000XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love their quality and sound. I had the previous version too, but they improved these a lot. I'm very happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, FredyG!
We’re so happy to hear that you are loving the quality and sound of your new WH-1000XM6! It’s great to know that, as a previous owner, you’ve noticed the improvements we've made to this generation. We truly appreciate your continued support and are thrilled you're happy with your purchase!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team