Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- |
- SKU:
- 12140302
Customer reviews
Rating 4.7 out of 5 stars with 1173 reviews
(1,173 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
Rated 5 out of 5 stars
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great, Barely have to charge, you can change a lot of settings in the app. Great for bus rides or normal everyday activities
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Char,
Thanks so much for the great review on the WH-1000XM6 headphones!
We are excited to hear that they are working great for you, that you barely have to charge them and that you find the app helpful for changing settings, especially for things like bus rides and daily use.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were a Christmas gift for our daughter. She loves these things. It's amazing the sound that comes out of them
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GamerID,
Thanks so much for sharing your feedback with us! We are thrilled to hear that your daughter is loving her new Christmas gift.
The WH-1000XM6 features our most advanced noise canceling yet, alongside a super comfortable design for long listening sessions. Plus, the battery lasts long enough to get her through days of music and calls without needing a charge.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is next-level, works so well it softens the world even with no music playing. Our 2019 Sony WH-XB900N headphones are still going strong, but we had to try these. Sound and bass are comparable, with a slight upgrade you can feel.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjshort94,
Thanks for taking the time to share this amazing review. We are so happy you chose to upgrade to the new WH-1000XM6 headphones! Your comment that the noise canceling is next-level and "softens the world" is exactly what we strive for.
It's also fantastic to hear that your WH-XB900N headphones are still performing well, which is a testament to the durability we build into all our products.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Big improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used to have the XM4s, these are much better and cancel almost all airplane noise.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CromagJohnson,
We are pleased to learn that your upgrade to the WH-1000XM6 has made such a significant difference in your travels! The XM4 was a fan favorite for years, so hearing that you find this new generation much better at silencing airplane engines is a fantastic testament to our engineering progress. We are thrilled that you can now enjoy a near-silent cabin experience, allowing you to focus entirely on your music or movies during long flights.
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Xm6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling works fantastic for trucking and the audio sound great
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GonzaloS,
We are ecstatic to learn that your WH-1000XM6 headphones are making such a positive difference during your time on the road!
We know that a trucking environment presents unique challenges, which is why we’ve equipped the XM6 with our most powerful hardware yet: the HD Noise Canceling Processor QN3. Combined with a total of 12 microphones, this system is designed to identify and cancel out the low-frequency roar of a truck engine with incredible speed and precision. We are thrilled that the "great" audio quality is helping you enjoy your favorite tracks and stay focused on the miles ahead.
Thank you for trusting Sony to be your reliable companion on every journey.
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
best noise canceling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise canceling headphone out there, when this headphone was turned on with the noise canceling on it is like a sound dampening bubble around you. Great headphone
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your incredible review, Michael!
We are absolutely thrilled to hear you call the WH-1000XM6 the best noise canceling headphone out there! Your description of feeling like you are in a "sound dampening bubble" is a fantastic compliment and perfectly captures what we aim for with our industry-leading Noise Canceling technology.
It's rewarding to know that the advanced processing and multiple microphones are delivering that level of pure, uninterrupted immersion for you.
Thank you again for choosing Sony to be your companion for great sound and silence!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan,
Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.
The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.
Thanks for choosing Sony, have an excellent day!
DiegoV
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Eddie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality on the sound I would definitely buy them again and recommend them to someone else…
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EduardoE!
We are thrilled to hear that you’re enjoying the high-quality sound of your WH-1000XM6. Having your recommendation means a lot to us, and we’re so glad you’d choose them again!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
BEST HEADPHONES RIGHT NOW
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones out there right now!! Would recommend these for anyone switching from earbuds.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randolph!
Thank you so much for the awesome review!
We are thrilled to hear that you would recommend the WH-1000XM6 to anyone making the switch from earbuds.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Portability, Sound quality
Rated 1 out of 5 stars
Extremely uncomfortable/ headband snapped.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.
Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality, coupled with both noise isolation and cancellation for 30% less than competitors made this a no brainer!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderN,
It makes us really happy to hear that you’re enjoying the fantastic sound quality and effective noise isolation and cancellation of the Sony WH1000XM6. Offering such premium features at great value is something we’re proud of, and we’re thrilled it made your choice a no-brainer.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Unique headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No words. Just buy if you care for quality. Extremely comfortable for me.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TechFinGaming,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH-1000XM6 headphones are delivering exceptional quality and comfort for you. It means a lot to us that they have become an essential part of your listening experience. Your straightforward recommendation is truly appreciated!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great choice and best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and sound. All The sounds are great and improvised when compared to XM-4.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi prince,
We are thrilled to hear that you are enjoying the upgraded sound quality! It is great to know that the refinements we've made since the XM4 are delivering an excellent listening experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones noice canceling is awesome price was great .A all around great product
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, harveywalls45!
We are thrilled to hear that you are loving your new WH-1000XM6! It is great to know that the awesome noise canceling and overall value are meeting your expectations for an all-around great product. We put a lot of work into making our latest noise-canceling technology better than ever, and we are so glad you are enjoying the experience!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Best present ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a present for my son, who says these are the best headphones he has had, and very comfortable.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaC,
It is great to hear that your son is so happy with his new WH-1000XM6 headphones! We put a significant amount of effort into ensuring our headsets provide long-lasting comfort alongside industry-leading performance, and we are glad they have become his favorite pair.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality. The headphones can get dirty from fingerprints and all that but overall, great headphones.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, aPnut!
We are thrilled to hear that you are enjoying the great audio quality of your WH-1000XM6! We put a tremendous amount of work into our industry-leading noise canceling and sound engineering, so it’s rewarding to know it’s hitting the mark for you.
We also appreciate your honest feedback regarding fingerprints on the finish. To keep them looking as premium as they sound, we usually recommend a quick wipe with a soft, dry cloth from time to time.
Thank you for choosing Sony and for being a part of the community!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
The GOAT
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These cans are absolutely amazing, they make listening to music, watch movies an experience.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DERECKM,
We are thrilled to hear that you are enjoying your WH-1000XM6 headphones and that they have elevated your music and movie-watching experiences. Delivering industry-leading noise cancellation and premium audio quality is always our top priority, and we appreciate you taking the time to share your feedback.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good pair of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Project music sounds so good. Only thing that I don’t really like that. It doesn’t have 3-D sound.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RomanV!
We’re glad to hear your music sounds so good on the WH-1000XM6. We appreciate your feedback regarding the 3D sound experience as we are always looking to improve. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 4 out of 5 stars
Great EDC headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are really nice. I still have the XM4 and I like them for connecting to my Sony TV. These don't see to connect as well. With the xm4 I can control both tv volume and headphone separately..perhaps firmware updates will change that. Because I have both, it's not a big deal. One stays at home (XM4) and these bad boys are my EDC.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AddieB,
We are elated to hear that your new WH-1000XM6 headphones have earned a spot as your go-to "everyday carry." It is wonderful to see them joined with your XM4s to create the ultimate Sony audio duo.
Regarding the connection with your Sony TV, we recommend unpairing the headphones from your TV and then pairing them again to refresh the link. This often resolves synchronization and volume control quirks. We are constantly working on firmware improvements, so please ensure both your headphones and TV are running the latest software versions for the best experience.
Thank you for being such a loyal member of the Sony family.
Regards,
Dominick






