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Customer Ratings & Reviews

$409.99
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Customer reviews

Rating 4.7 out of 5 stars with 1178 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,178 reviews
  • Rated 5 out of 5 stars

    awesome noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are pricey but hands down the best headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Wondols!
      It is most rewarding to hear that these are the best headphones you've owned. We are glad the WH-1000XM6 is making such a big impression!

      These headphones feature world class noise canceling that blocks out the world so you can focus on your music. They are designed to be extra comfy for long trips, and the battery lasts for days on a single charge.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my XM4s and these are quite a bit better at noise canceling. While playing music at a pretty low level I cannot hear other people talking at all it’s honestly amazing. I do with the had steps on the hinges so I could always adjust them to the same spot but not the end of the world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elarkelmon,

      Thank you for your fantastic 5-star review of the Sony - WH1000XM6! We couldn't be happier to hear that your upgrade from the WH1000XM4 made such a noticeable difference. The WH1000XM6 are designed to deliver industry-leading noise cancellation, immersive sound, and all-day comfort, so it's great to know you can enjoy your music uninterrupted.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality and overall performance. Best headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for your kind words about the WH-1000XM6, AraceleJ! We're thrilled to hear you're enjoying the best-in-class sound quality and all-around performance. Sony is committed to delivering an exceptional listening experience, with industry-leading noise cancellation and advanced audio technology designed for your comfort and satisfaction. Your feedback motivates us to keep raising the bar for headphone innovation and quality.

      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Just as listed. Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing. Product I received was early as listed. The packaging arrived undamaged. Product was in perfect condition and works perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zeroivan2708,

      We are honored to hear that you find your new WH-1000XM6 headphones amazing and that they are performing perfectly for you. We have worked hard to refine our Industry-Leading Noise Cancellation and audio fidelity to ensure a truly immersive experience. It is great to know that the combination of our specialized drivers and refined ergonomic design is providing you with the premium quality you deserve.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth headphones now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones great sound great anc and they added more features

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamel,

      It's wonderful to hear you're loving your WH-1000XM6 headphones! We're delighted that you're enjoying the great sound, excellent ANC, and the added features. Your enthusiasm is fantastic! Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best decision

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever in purchasing these.Air max is over rated

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YasmineC,

      That's absolutely fantastic to hear! We're delighted you feel the WH-1000XM6 was the best decision, and we appreciate you recognizing their superior performance. Enjoy your exceptional listening experience!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My soud my music.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that is one of the best sounds ways so far i love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. AdrianaOM,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Uncomfortable but I loved the controls

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls on this headset are incredible! Sadly I had to return because the clamp force is too tight for all day wear and my ears touched the inside of the headphones making them uncomfortable for all day wear

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, Clay.

      We’re glad you enjoyed the touch controls on the WH-1000XM6, but we are truly sorry to hear the fit and clamp force weren't right for you. We design our headsets for comfort, so we appreciate you letting us know where they missed the mark for all-day wear.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I like it and great sound and quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    1000-XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality with extremely good noise cancelation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, User387931,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are loving your Sony Headphones. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

      Thanks for choosing Sony, have a good day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great for the price and sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are pretty good headphones and have a great set of options to play with. Awesome ANC. The only downside I find is it needs a bit of more cushioning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, vk3105!

      We are happy to hear that the industry-leading noise cancellation and feature set are hitting the mark for you. We also appreciate your honest feedback regarding the cushioning. We designed the WH-1000XM6 with a wider headband and new soft, padded cushions to distribute weight, but we understand that comfort is very personal.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, first pair of Sony headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, AntonioV!

      We’re thrilled to have you as a first-time Sony owner. It’s great to hear your WH-1000XM6 headphones are making such a strong first impression!

      Welcome to the family and thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over the ear headphone. Noise cancelling awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChadN,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Premium Sound with All-Day Comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality paired with noise cancellation. Lightweight, super comfortable, and perfect for travel or long workdays.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hirthik,

      We are pleased that you're finding the sound quality and noise cancellation of the WH-1000XM5 to be incredible! It’s great to know they are providing the comfort you need for travel and long workdays.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Teen Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a Christmas gift for my 17 year old son. He said these are better than Apple’s over the ear headphones he has.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We feel privileged to know that our headphones have earned the top spot for your son, especially when compared to other premium over-ear options!

      It is fantastic to hear that a tech-savvy 17-year-old is finding the WH-1000XM6 to be the superior choice. We’ve worked tirelessly to refine our industry-leading noise cancellation and audio fidelity to ensure that every note is crisp and every distraction is silenced. Knowing that he’s enjoying a heightened level of immersion and comfort compared to his previous pair is the best compliment we could receive.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVED IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noise cancelation, and talk-through

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TYCEL,

      Thank you for choosing Sony!

      It's wonderful to know that you're enjoying the WH-1000XM6 headphones! We're thrilled that you find the sound quality exceptional, and that both the noise cancellation and talk-through features are surpassing your expectations.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Best noice cancelling headphones in the market for sure

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best noise cancelling headphones hands down.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Noise cancellation litreally cant get better than this. Worth every dollar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Wesley,

      Thank you for choosing Sony!

      We're excited to hear that the noise cancellation on your WH-1000XM6 headphones has made such a strong impression. It’s rewarding to know the technology is enhancing your listening experience in a meaningful way, and we truly appreciate your thoughtful feedback.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony WXM1OO6 head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good,happy, hopefully they dont mess up like the other sony I had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeW!
      We are really happy to hear that your new WH-1000XM6 is working well for you and keeping you happy!

      The WH-1000XM6 features our most advanced Auto NC Optimizer to automatically adjust noise canceling based on your environment. It also includes upgraded drivers for even richer sound and a refined, lightweight headband designed for maximum durability and long-term comfort.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Quality over-ear headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ear phones, can adjust the sound to suit your preferences- only down side is you have to download the Sony app to use. Would recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dishwasher,

      We are beyond pleased to hear that you are enjoying the sound quality and the customization options of your WH-1000XM6! While we understand that downloading an additional app is an extra step, the Sony | Sound Connect app is essential for unlocking those personalized EQ settings and ensuring your headphones always have the latest performance updates. We truly appreciate your recommendation to others!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US