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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 716 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works well, Just not for some cases

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my son who has autism. We did not realize that the on-ear feature of these would be so annoying for him, but ended up taking them back because he could not tolerate the feeling of the headphones on his ears. He gave these to my other son who just loves them. They would well, have no problem connecting, block out quite a bit of outside sound and have good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hearing impaired and wear hearing devices . Most headphones I try on feels uncomfortable because it sits on my hearing devices. This particular headset sit very comfortable and sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teenager enjoys wearing headphone all day long. Wireless connects to all devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    audio quality excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, a little cumbersome when trying to engage and turn off blue tooth. ear pads are comfortable. could be larger. has a nice look and feel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, a bit tight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this since I bought it, the sound is great but after some hours hurt the ears a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent headphones, good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones surprised me! After several years of earbuds these were a welcome relief. I love the isolation they create, the music they deliver and you can wear them for hours comfortably! What more can a person ask.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, blocks out any outside sounds as well, but if you care about other people hearing your music and videos then don’t buy these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great if you are on a budget. The sound quality is great. Clear highs and full bass. They could be a little more comfortable though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones pair perfectly with all my devices and they sound great. I wish the earpieces were a bit bigger but overall a solid product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraL, Good to know that this unit meets your expectations Thank you for choosing Sony. Regards, -Jay sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful wireless headphones that really make a difference when listening to shows with background music. Now able to hear the talking as well as the music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for my brother and he loves them. At first I wasn't sure if I should go wireless but he loves that he can connect them to his Fire TV and the headphones have great sound as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is really good for a very lower price. To even think it is made from sony which has been reliable brand all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pretty surprised with these headphones. They have really good bass. Definitely recommend for your kids or for school

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    small sz for a tween

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have worked really well for my child. We needed something smaller for her head and wanted something blue tooth. These provided both and have worked in all situations they have been used in.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for TV listening. Work well for this purpose. Dialogue is clear. Battery lasts at least 3 evenings of listening. Might be a little fragile over time. Great value compared to the $300 ones!!!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This is all i asked for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these cute headphones for my sister’s birthday and she just loved it. I did not want something big and heavy, so these are so light weighted and cute. Definetely the best deal at this price!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall sound quality good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controls are easily reachable. Sound quality is good. The only negative is that they become uncomfortable after extended wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound great, the only problem is the lack of instructions, the instructions I received didn't have any words just pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love These!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so awesome, I bought them for my husband and he loves them, wears them all the time. The battery life is great, beyond what we expected, this was definitely a great purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    GOOD WIRELESS HEADPHONES

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THESE WERE PURCHASED FOR THE KIDS FOR CHRISTMAS AND THEY LOVE THEM NO COMPLAINTS HERE

    I would recommend this to a friend