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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 716 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product for low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Noise Cancelling headphones provide quality sounds at an amazing affordable price. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my teenage daughter for Christmas.. She loves them. They do fit smaller which she loves because most headphones are to big for her head. For the price they are great..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fluffy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her head phones she can hear music clearly out of them and be able to use them in school as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice device

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient device for voice and video call and listening to music while working in affordable price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great wireless range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cool headphone, I like the versatility and has long lasting battery power which allows me to enjoy my music for hours...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for anyone who doesn’t want to break the bank on Bluetooth on-ear headphones

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones for iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 76 year old father-in-law, and he loves them! He wanted on the ear headphones to use with his iPhone, and these were inexpensive and sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great first pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 11 yr old son.. know he’s going to destroy them but so far so good..... good quality and sound

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good buy for a kiddo

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid is fairly rough on her headphones. These lasted a good 2 years before having to replace, and then it was only because the padding wore thin.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to pair. Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my son broke the jack on his headphones for the second time. Got him headphones with no jack to break....problem solved. Super long batter life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! I can use them for anything. Very easy to connect to your device and they last for a while until having to charge again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones for the careless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for my sister keeping in mind she's just a child. Good headphones that won't break the bank and if they were to be broken I won't cry about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mouse94,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great headphones - be sure you have bluetooth!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones - but be sure you have a computer that has bluetooth - had to exchange for cord headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great volume.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphones I wanted something wireless that didn’t go in my ear because of trague piercing and I love these. There are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Works fine, good battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is nice. Not studio quality, but no booming distorted bass. Very good for voice. Music is just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Comfortable headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly, I like these headphones. I had never of this brand before, but they're pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are easy to connect with NFC and sound quality is really good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Headphones For The Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased much more expensive headphones that didn’t perform to the level of this Sony Wireless On Ear set. Totally satisfied and would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very Good Headphones !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones!!! My son is 9 and he enjoys their quality sound he’s very happy with them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought peace to the world on our road trip so I would not have to listen to that ear splitting hip-hop rap crap music & pull a Chevy Chase over the rainbow flying car move.

    I would recommend this to a friend