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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 716 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using more than 2 years. No issues till now. easy to pair. battery life also good. price worth. i bought same again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing and connectivity but it is too light and feels it could break so easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great buy. Sony does not disappoint!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great Sony quality. Super easy to pair with NFC function. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive headphones. Very easy to pair with devices and sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price I purchased for my son and he love this one he using for listening music watch TV and play very confortable thanks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones deliver great quality at a decent price. Volume control is exactly what I needed. Sound like you are at a movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lower end Sony head phones not noise canceling but still has good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality for the price. My only regret is that I only bought 1 pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for everyone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a a Christmas gift for my son. He was impressed about the selection of headphones that I had bought. It had great sound quality!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the way it fits. We had to try several others; before we found one that works.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s comfortable the only think I didn’t like is they’re not adjustable

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for decent and good wireless headphones without breaking your wallet, then look no further. Sony as usual top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft on ears and stylish. The sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 10 year old and they are definitely reliable and sound great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the headset. I can work outside and listen to my music. I can use them to watch TV while other people or reading or visiting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what I needed them to do at the price point I was comfortable with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for those on a budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless Sony headphones Not dr. Dre beats but loud enough to Satisfied your needs for good quality headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are soft and comfy when you wear them. Overall good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more wires!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved going wireless! The headphones take some time to charge, but I do it overnight and there is no problem. The charge lasts for HOURS and only has to be recharged every couple of days. They are a little tight on my head and I have a small head, so I know it would be much more uncomfortable for other adults. But over time they have stretched out slightly, which is good. The distance is also great - I love being able to walk around my house with them on and still hearing clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wireless head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless head phones money can buy, The battery life is long

    I would recommend this to a friend