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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 716 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 716 reviews
  • Rated 5 out of 5 stars

    Does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price point these headphones are great. I only use these for the gym so I cant speak for their performance

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, not so comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by the lack of comfort. Good sound

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like this was an excellent purchase. It really helps me to unplug from stress, no background noise at all!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter prefers over the ear headphones and I got her these. She can put them down. Great sound for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent headphones for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been super easy to power up and sync to my android phone and iPad. The fit on my head and over my ears is just a little on the side of being too small for an optimum fit. The audio quality is pretty good, but not great although I think the quality would be enhanced if they fit my big dome just a little bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sound and easy connectivity. Great for younger kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used them much, but they make the music sound good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great reasonably priced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my workouts. Reasonably priced. Good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price. They are more expensive ones that are better. But on a budget these are great.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Headphones are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We transcribe a lot at work and wanted something cordless ... we bought several pairs and these work great!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound and lightwight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for use around the house I wear them for 2 to 3 hours every night and the charge lasts days.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headpones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones overall. Very nice sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her headphones. She uses them for everything, and the sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechMom, we're glad your daughter loves the sound quality of our product. Thanks! ~Earl Sony_US

  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace my Son’s skull candy bluetooth headphones and like my Son said they were an awesome upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good. Satisfied with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product...for a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the item originally I never had any issues with the headphones it had a great volume when listening to music however; when on the phone a lot of people would have a problem with background noise that may stem from the volume they had or just my headphones picking up everything other than that great 4/5

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the money.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Nice Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built in Bluetooth is a great feature as well as the built in microphone for answering calls hands-free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones for the price, great sound and quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good earplayer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good headset for beginner, sound output is good

    I would recommend this to a friend